IT Asset Management (ITAM) - Evolution and Implementation: Second Edition

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In this second edition, I dive more deeply into how-to advice, real-world stories to emphasize points I make, and include more examples. I cover how to perform a Value Analysis and create a business case, how to drive organizational behavior and change, bar code scanners and what to look for, RFID and what to look for, specific rules to follow when designing data capture process and tools, and how to

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