In this episode of First Chair, PSIA-AASI CEO Jeffrey Lifgren and Board Chair John May sit down with host George Thomas to share their perspectives on leadership, priorities, and the future of the organization.

John reflects on his journey from teaching at Mount Hood to serving as Board Chair, highlighting the experiences that shaped his career and his passion for supporting instructors. Jeff outlines the National Board’s strategic priorities for the year ahead: stabilizing IT systems, supporting regions and members as valued clients, and driving decision-making with reliable data.

Together, they discuss how the organization is shifting toward stronger collaboration with regions, recognizing them as the experts in delivering on-snow education and guest experiences. They also talk about the importance of community and self-development, the evolving role of member schools, and how new communication and survey efforts will help bring the entire membership along on this journey.

Tune in for an inside look at how PSIA-AASI leadership is laying the groundwork today to deliver a stronger, more connected member experience in the seasons ahead.

A New Era of Collaboration: National Leadership Talks Priorities

The season is right around the corner, and fall instructor trainings are more than just a chance to reunite with friends and get back on snow. In this first episode of a three-part series, George Thomas sits down with PSIA-AASI Education and Development Manager  Angelo Ross to explore how you can show up with the right mindset and get the most out of these essential preseason sessions.

From the excitement of reconnecting with peers to the challenge of avoiding “habit mode,” George and Angelo dive into why setting clear intentions matters—for your own growth and for creating the best possible guest experience. They highlight how open-mindedness keeps us learning, why training is about more than social catch-ups, and how concepts like observation vs. inference, note-taking, and questioning strategies can transform both teaching and learning.

Angelo also shares insight into examiner training updates, including the new Co-Examiner Connection Guide and why fairness, consistency, and collaboration are at the core of this season’s focus. Even if you’re not on Ed Staff, you’ll discover practical takeaways—from refining your teaching fundamentals to recognizing breakthrough moments on snow—that will help you start the season stronger and stay inspired all winter long.

Tune in and get ready to shift your perspective: fall instructor training isn’t just a requirement—it’s your launchpad to becoming a better instructor and delivering an unforgettable guest experience.

Kick Off the Season with Purpose: Why Fall Instructor Training Matters - PART 1

In the second episode of our three-part series on fall instructor training, host George Thomas is joined by PSIA-AASI National Team member Peter Novom to talk about why investing in your returning instructors is critical for both staff culture and guest experiences.

Peter shares insights from his 25+ years of teaching—why no two lessons are ever the same, how to keep curiosity alive year after year, and why approaching training with an open mind transforms it from a “requirement” into a growth opportunity.

From constraints-based learning examples to the importance of feedback culture, George and Peter explore how return instructor training can:

- Motivate and energize your most experienced staff.
- Turn routine lessons into creative, engaging experiences.
- Set seasonal teaching goals that keep instructors growing.
- Strengthen longevity, curiosity, and commitment within your school.

Whether you’re a manager designing training or an instructor showing up for it, this episode will help you see fall training as more than a refresher—it’s an investment in long-term success, for you and for your guests.

Curiosity, Culture,  and Commitment:  Why Fall Instructor  Training Matters – PART 2

In part three of our Return Instructor Training mini-series, host George Thomas chats with Lyndsay Ward, PSIA-AASI Central Region Education and Certification Manager, about how to bring fresh energy and purpose to the start of every season. Lindsay draws on her journey from small-town instructor to trainer, ski school director, and regional leader to share a powerful perspective: return training isn’t a box to check—it’s a chance to reconnect, retool, and reignite your passion for teaching.

She breaks down how management can turn pre-season meetings into celebrations of community, creativity, and culture—and how instructors can transform routine refreshers into opportunities for growth. From the importance of safety and communication to sparking curiosity and lifelong learning, Lindsay reminds us that returning to snow is more than just repeating old steps—it’s rediscovering the joy that brought us here in the first place.

Whether you’re leading the training or lacing up your boots to attend, this episode will inspire you to flip the script and see preseason prep as the launchpad for your best winter yet.

Flip the Script and Reignite the Joy: Why Fall Instructor Training Matters – Part 3

In this episode of First Chair, host George Thomas sits down with Rob Golden, CEO of Renoun, and Dana Kaufman, Director of Renoun Pro Membership, to introduce PSIA-AASI members to one of its newest official suppliers.

Renoun isn’t your average ski company — it was founded by an aerospace engineer who discovered how to use non-Newtonian material in ski cores. The result is skis that adapt in real time to terrain and vibration, stiffening on ice and staying smooth in powder. This patented “secret sauce” gives skiers a ride that literally changes with every turn.

The company has launched the world’s first ski membership program, RenounPro, a community-driven model that combines high-performance gear with real connections. Members get access to skis, exclusive events, discounted gear, and even opportunities to swap or donate old skis to adaptive programs — creating a cycle of performance and purpose.

Rob and Dana share how Renoun’s direct-to-consumer roots allow them to know every customer personally, why they see PSIA-AASI instructors as the core of this new movement, and how the RenounPro community fosters connection both online and on the mountain. You’ll also hear how instructors can get involved, lead their own events, and access exclusive member perks.

Gear Meets Community: Renoun Launches a First-of-its-Kind Ski Membership

In this special episode of the First Chair Podcast, PSIA-AASI CEO Jeff Lifgren and Marketing & Communications Director Katherine Fuller share the inside story behind this season’s all-new member survey. This isn’t just another questionnaire — it’s part of a larger, ongoing effort to better understand and respond to the needs of instructors, schools, and the entire snowsports industry.

Jeff and Katherine discuss why this new approach is different, how it will help PSIA-AASI stay relevant in a rapidly changing environment, and why every member’s participation matters. From uncovering what drives instructors to helping schools tell their story to resort ownership, this project is all about listening, learning, and building a stronger future for everyone on snow.

We’re Listening: How PSIA-AASI’s New Member Survey Will Shape the Future of Instruction

In the first episode of our latest mini-series, Finding Your Why, host George Thomas sits down with PSIA-AASI National Team member Melodie Buell to unpack what it really means to find purpose in snowsports instruction. Melodie shares how defining her “why” reshaped her approach to teaching, training, and living—moving beyond goals like earning certifications to embracing the deeper meaning behind the work instructors do every day.

Together, George and Melodie explore how understanding your purpose sustains motivation through challenges, transforms how you connect with guests, and turns feedback into growth. Whether you’re a seasoned pro or a new instructor, this conversation invites you to pause, reflect, and rediscover what truly keeps you coming back to the mountain. 

Finding Your Why – Why We Teach: A Conversation with Melodie Buell – Part 1

In Part 2 of Finding Your Why, PSIA-AASI National Team member Melodie Buell sits down again with George Thomas for a raw, heartfelt conversation about what it really takes to trust yourself, stay authentic, and reconnect with purpose—even when doubt creeps in.

From her first tearful ski lesson at age five to racing Division I in college, coaching junior athletes, and eventually finding her calling through adaptive instruction, Melodie shares how every turn on snow led her closer to understanding her “why.” Along the way, she talks about shifting from external validation—pins, titles, and team selections—to internal motivation grounded in impact, service, and inclusion.

This episode digs into the emotional side of professional growth in the ski and ride world—the part we don’t always talk about. Melodie opens up about facing imposter syndrome before national team tryouts, learning to sit with discomfort, and finding the courage to show up as her authentic self. Through vulnerability and grit, she reminds all instructors that living into your purpose isn’t about reaching a pinnacle—it’s about using every opportunity to connect, give back, and elevate the people and communities around you.

Whether you’re just starting your certification journey or decades into teaching, this conversation will hit home. It’s a reminder that your “why” can be the strongest tool in your quiver—and that believing in yourself might just be the most important skill of all.

Finding Your Why: Owning Your Journey and Finding Purpose with Melodie Buell - Part 2

The First Chair Podcast brings you inspirational stories and educational tips from the country's best ski, snowboard, Nordic, and adaptive instructors. 

More than 34,000 individuals belong to PSIA-AASI (Professional Ski Instructors of America and American Association of Snowboard Instructors), making it the world’s largest organization dedicated to snowsports. We are lifelong learners committed to changing lives through great experiences on snow. 

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We’re Listening: How PSIA-AASI’s New Member Survey Will Shape the Future of Instruction

PSIA-AASI First Chair Podcast

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