In this season’s final episode, we talk to Bill Fischer and Lisa Gansky about how our old ideas of what's normal are disappearing. There is a need to bridge the gap between old and emerging systems, encouraging exploration and experimentation to unlock our Ecosystemic Future.

Bill Fischer has spent his entire career involved in innovation, from being a practicing development engineer in industry and government; to being an academic researcher, teacher and writer; to being involved in several startups. He is presently a Senior Lecturer at the Sloan School of Management, at MIT, and an Emeritus Professor of Innovation Management at IMD, in Lausanne, Switzerland.
Lisa Gansky is a social provocateur, serial entrepreneur, angel investor, advisor, international keynote speaker and author of the bestselling book, “The Mesh: Why the Future of Business is Sharing”. Her work on trust, the sharing economy & innovation has been central in rethinking 21st century governance, business models & community dynamics.  

The challenges organizations are facing in adapting to rapid change show how traditional organizational structures are no longer working. To adapt to the changing landscape, a mix between AI, Web3 technologies and new ways to governance can allow for flexible and modular ways of organizing. 

New promises emerge through the overlap between organizations and software that can unlock new ecosystem potential where different players and customers come together, focusing on local relationships and embracing transience for more innovative solutions. 

Beyond all, it’s important to keep up with optionality and dynamism, both key to the nature of Ecosystemic thinking: co-creation and increasing diversity and variance are going to be key in the markets of the future. 

These elements provide the backdrop for this Situational Update on our Ecosystemic Future.

Key Highlights 

👉 The “not yet” is moving faster than the speed at which organizations can adapt

👉  Un-centralizing for the future: creating Smaller units with more autonomy

👉  Challenges ahead: technology, jobs, and rethinking traditional career paths

👉  The old model of “define, refine and scale” is being disrupted by something that's more turbulent and community oriented.

👉  The S-curve of technology is getting shorter and the narrative behind it different

👉  Companies need T shaped individuals to serve hubs of people within ecosystems

👉  Everything is 100% temporal, but our legal systems, our laws, our tax codes, our everything, our educational systems can't keep up with that model.

Topics /chapters

(00:00) Dynamic Models and Local Engagement: Nature's Inspiration for Future Relationships

(01:24) Bill Fischer and Lisa Gansky introduction

(02:58) Adapting Products, Services, and Work in an Uncertain World

(14:27) Redefining Careers: From Hierarchy to Portfolio of Projects

(23:31) Exploring the Potential of Web3 Governance and Programmable Protocols

(39:46) The Path to Coherence: Navigating the Convergence and Variance in Future Markets

(51:05) Bill Fischer and Lisa Gansky’s breadcrumbs

Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/lisa-gansky-and-bill-fischer 

Recorded on April 13th 2023.

Get in touch with Boundaryless:

Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast

Twitter: https://twitter.com/boundaryless_
Website: https://boundaryless.io/contacts
LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo

Music

Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

The Boundaryless Conversations

S04 Ep. 20 Bill Fischer and Lisa Gansky - A Situational Update on our Ecosystemic Future

We are elated to host Teresa Torres, the renowned product discovery coach behind Product Talk, on our podcast. Drawing from her vast experience, from her collaborations with industry giants like Spotify and Tesco, but also with small, nimble startp teams we discuss about implementing continuous discovery inside organizations, across teams, driven by business outcomes. Together, we explore the intricacies, challenges, and opportunities of coordinating in complex product landscapes and what it means for organizations navigating these rough waters. Teresa's insights are simple, yet profound and that makes this episode a must listen!

As the mind behind Product Talk, there's arguably a handful who understand the intricacies of continuous discovery better than Teresa Torres does. Her straightforward style and work has set benchmarks in the industry of product design and development.

In our conversation, we venture beyond the usual. We discuss the science of maintaining coherence in a portfolio of products, what it means to ideate within the constraints of an organization, and what are some artifacts and visualization tools that can help product development. She also shares her thoughts on the delicate balance of power, as the scales tip in the age of personal technology, highlighting what GenAI and NoCode could mean for the future of the product. 

With her foundational education from Stanford University and Northwestern University, combined with her hands-on experience, Teresa brings a unique blend of academic rigor and practical insights to the table. 

Give this episode a listen, and you are sure to walk away with points to ponder.

Key Highlights

👉 Relationship between continuous discovery, and organizational structure, team structures, product design, product portfolios, scaling etc. 
👉 How can cross-functional product team be empowered by the product team
👉 Why every product needs a has a business outcome, and a revenue model formula 
👉 Balancing between what creates value for customers and the business 
👉 How do you achieve coherence and achieve coherence in complexity, when there is a portfolio of products? 
👉 How can tools be used to impose enabling constraints? 
👉 Shifting power to the customer with GenAI and personal technology

Topics /chapters

(00:00) Intro - Scaling Continuous Discovery in Product Portfolios
(00:43) Teresa Torres's Introduction 
(03:08) Scaling and Continuous Discovery
(07:31) Accountability, P&L, and Product Centric Organizations
(09:57) Managing coherence in portfolio of products
(16:27) Coordinating in Complexity
(19:26) Artifacts and Visualizations
(23:01) Ideation within constraints
(29:24) Product Expansions in startups
(37:41) Shift of Power from Product Teams to the Consumer // Personal Technology
(41:51) Navigating customer focus in a world of GenAI
(45:25) Breadcrumbs and Suggestions 
(48:06) Closing Notes

Remember that you can always find transcripts and key highlights of the episode on our website:   https://boundaryless.io/podcast/teresa-torres

Recorded on October 2, 2023.

Get in touch with Boundaryless:

Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_
Website: https://boundaryless.io/contacts
LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo

Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

The Boundaryless Conversation Podcast

#86 Scaling Continuous Discovery in Product Portfolios with Teresa Torres

We discuss India's digital evolution with Arvind Gupta, exploring the country's unique approach to digital inclusion and decentralized networks. Arvind shares his experiences from academia to the key ideas behind Digital Public Infrastructure, emphasizing digital empowerment. 
Tune in, and discover how India's digital model is not only redefining technology as we know it, but also setting a precedent for the global landscape.

In this episode, we sit down with Arvind Gupta, Head and Co-Founder of the Digital India Foundation and deep dive into India’s recent bubbling digital story. As a key shaper of the India Stack, he shared his insights on the country’s unique approach to digital inclusion, and its unwavering commitment to serving the bottom of the pyramid

He reinstates India's position as the "data capital of the world" and the transformative power of data in the nation's journey and its crucial potential for empowerment.
But what makes India's journey so unique? Well, India's approach has been about innovating building open networks and decentralized systems - something that we’re learning to call Digital Public Infrastructures and Arvind has been instrumental in shaping such a strategy. 

Arvind Gupta has held several roles, ranging from being an Adjunct Professor at IIT-BHU, to serving as the CEO of MyGov, a platform championed by PM Modi for inclusive digital governance. His writings have been featured on platforms like the Harvard Business Review and the World Economic Forum, and his accolades, such as the Eisenhower Global Fellowship for Innovation, speak volumes about his commitment to the digital realm.

In this thought-provoking conversation, Arvind calls for a reimagining of the internet's original promise—to empower every individual and truly sparks a sense of deep hope. 

Join us for this deep dive with Arvind Gupta, as we explore the intricacies of India's digital revolution, its global implications, and the future of technology.

Key Highlights

👉 India's digital stack - a deep dive into the UPI, EKYC, Aadhar etc.
👉 How India shifted from traditional models to innovative platforms for societal empowerment.
👉 How India is working towards decentralizing the internet through initiatives like ONDC, OCEN etc.
👉 How the government utilizes the digital infrastructure investment to significant economic savings and market value creation.
👉 What does it mean to be the data capital of the world?
👉 Emphasis on collaborative and open consultations for policy and technology development.
👉 The "Solve for India, Share with the World" approach towards solution building.
👉 The future - Voice Tech, Ethics and Responsibilities of AI, Non Weaponization of Technology etc.

Topics /chapters

(00:00) Intro - Pioneering Digital Public Infrastructure in India
(00:45) Introduction of Arvind Gupta
(02:12) Overview on Digital India, policy, infrastructure
(13:03) Moving up the Value Chain
(21:29) Breaking down the ONDC 
(24:22) Governance of Data and Citizen Participation
(30:36) Capability Building and Go To Market
(37:33) Private Sector Reactions to Open Networks
(40:04) Policy Enforcement 
(41:16) Future of India’s play in global ecosystems
(45:50) Other Mega Trends
(46:44) Crypto Ledgers
(47:51) Breadcrumbs and other suggestions

Remember that you can always find transcripts and key highlights of the episode on our website:   https://boundaryless.io/podcast/arvind-gupta/

Get in touch with Boundaryless:

Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast

Twitter: https://twitter.com/boundaryless_
Website: https://boundaryless.io/contacts
LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo

Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

The Boundaryless Conversation Podcast: Season 5

#88 - Pioneering Digital Public Infrastructure in India with Arvind Gupta

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We talked Web3 with Jesse Walden, a true veteran in the crypto and blockchain space. All the conversation revolves around a deep question: why should we build on chain? Join us as Jesse shines a light on the path forward - and on the key outstanding questions for  Web3. 

In this episode, we discuss the future of the internet with Jesse Walden - Founder of Variant Fund and Web3 legend. Jesse - is one the most pivotal shapers of the landscape of user-owned internet - and an early-stage crypto funding pioneer - and we are truly honored to have him speak with us.

Before spearheading Variant Fund, Jesse had a notable tenure as Program Director at Crypto Startup School—one of the earliest startup accelerators in Crypto and Web3. Before this, he pioneered work at Mediachain Labs, later acquired by Spotify, which underscored his foresight in harnessing blockchain's potential.

In this deep discussion, we riff with Jesse around the fundamental elements of the question: “why should we build organizations and products on the blockchain”? 

Among the depths discussed, he spoke to us on how crypto isn't merely about currencies but rather about owning a slice of the internet. He helps us revise the structural shifts that this technology affords: from independent digital asset ownership to the idea of complete contracts, and we stretch the surface of what’s only possible to build if we embrace this new perspective. 

Towards the end of the conversation, we also dive into what’s the role of venture capital in a different landscape such as that of web3. 

Tune in to this engaging conversation as Jesse navigates the realms of crypto, blockchain, and ownership, unveiling their profound implications for the future of the internet.



Key Highlights

👉 Redefining Digital Ownership: Exploring the shift from traditional internet usage to owning a piece of the internet through blockchain and smart contracts.
👉 Complete Contracts in Web3: the importance of specifying outcomes in smart contracts amidst dynamism.
👉 New Economic Value in Web3: Bottom-up innovation in Web3, and enabling economic value creation. 
👉 Rebuilding Protocols in Web3: Exploring why developers are keen on rebuilding protocols rather than building upon existing ones
👉 Modular Components in Web3: Building extensive and valuable networks through composability and modularity.
👉 Convergence of Technologies: Exploring the intersection of blockchain computing, zero-knowledge cryptography, and AI.

Topics /chapters

(00:00) Intro - Why Building On Chain: The Case for Web3
(02:04) Why should you build on blockchain?
(06:55) Complete contracts versus incomplete contracts
(19:37) Rebuilding a platform vs. Building atop platforms
(26:47) Modularity and Monetizing Web3 
(42:08) Role of AI in composing products and experiences
(45:39) Breadcrumbs and closing suggestions


Remember that you can always find transcripts and key highlights of the episode on our website:  https://boundaryless.io/podcast/jesse-walden

Episode recorded on November 10, 2023.


Get in touch with Boundaryless:

Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast

Twitter: https://twitter.com/boundaryless_
Website: https://boundaryless.io/contacts
LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo

Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

#89 - Why Building On Chain: The Case for Web3 with Jesse Walden

We are truly honored to host Jason Fried, co-founder of 37Signals and the mastermind behind Basecamp, and Hey for one of our deepest episodes. A leading critical voice in startup culture and product design, Jason delves into challenging conventional business approaches with a focus on simplicity, enjoyment, and nimbleness. In the second part of the conversation, Jason also hints into what he calls a Post-SaaS era that he intends to kickstart with a new suite of products called Once.

This is a landmark episode for us, as we're joined by Jason Fried, co-founder of 37Signals and the creative force behind Basecamp and Hey. 

A true critical thought leader in startup culture, product design, and organizational development, Jason shares his deep insights into the transformative power that comes from challenging traditional business norms - be it bootstrapping, subtracting, restraining, or creating shorter cycles - in a world where increasingly, “more” is considered better. 

As an acclaimed author of International Bestsellers -  like “Rework”, “Remote” and “It Doesn’t Have to Be Crazy at Work” - Jason offers unique perspectives on customer and product strategies, intuition in decision-making, and the importance of human touch in technology.

He also shares insights on 37Signal's multi-product strategies and touches on their upcoming product "Once", which promises to be the first post-SaaS product. 

This episode has got it all, and speaks on untouched conversations like never before. Don’t miss out.

Key Highlights

👉 A deep dive into approaches that challenge traditional startup culture and product design principles - bootstrapping, subtraction, simplified metrics etc.
👉 Restraints as powerful enablers organizational strategy
👉 A centralized product editor vs. a decentralized structure approach in an organization
👉 Understanding the dynamics and strategies behind managing and growing a multi-product company
👉 Short term vs. long term goals and getting buy-in from the organization
👉 Why AI isn’t a magical duct tape, and how do you tackle leveraging AI's capabilities and preserving a product's unique identity
👉 Understanding how friction can be either incorporated or overcome in the creative and development process
👉 The Next in SaaS and what is “Once” building

Topics /chapters

(00:00) Intro - Enjoying Building Simple Products
(03:17) Navigating constraints and restraints
(10:39) Getting buy-in from your team 
(16:04) Being empathetic with customers 
(21:16) Building purpose in an organization
(28:04) Modularity, Composability, and Integration
(33:32) AI is a universal duct tape 
(38:45) Path to Multi Product
(43:01) What “Once” was (and will be)
(49:53) Breadcrumbs and Suggestions

Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/jason-fried 


Episode recorded on November 16, 2023

Get in touch with Boundaryless:

Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast

Twitter: https://twitter.com/boundaryless_
Website: https://boundaryless.io/contacts
LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo

Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

#90 - Enjoying Building Simple Products with Jason Fried

Join us on this episode as we sit down with Charles Betz, a leading authority in enterprise architecture-related research. With a career dedicated to understanding how digitally enabled organizations (should) operate at scale, Charles is the VP and Research Director of Enterprise Architecture at Forrester. Tune in as he discusses the evolution of technology, the challenges faced by enterprises as they integrate digital, and the critical and evolving role of enterprise architecture in modern business.

This is an all-encompassing episode featuring Charles Betz, the VP and Research Director of Enterprise Architecture at Forrester. With over two decades of experience in the field, Charles is a seasoned expert in enterprise architecture, digital transformation, and organizational strategy, making this a perfect episode for those looking to operate digitally enabled organizations, at scale.

With his wealth of knowledge, Charles takes us on a journey through the historical evolution of computing, tracing the path from the early days of digital challenges to the present era of cloud computing and platform capabilities. He shares perspectives on the evolving and pivotal role of enterprise architecture, a once technical role now increasingly in charge of facilitating technology alignment with product portfolios and business goals. 

He introduces the concept of Outcome-Driven Architecture, emphasizing the principles of adaptability, creativity, and resilience, and prepares us as we explore together the digital landscape.

Key Highlights

👉 Distinguishing hardware and software in digital technology and the unifying capabilities of computing machines.
👉 Challenges faced by enterprise architecture - the risk of bureaucracy and the need to adapt to modern platform thinking.
👉 Managing multiple PNL units in organizations, and the requirement for a balance between shared governance and shared services for efficient scaling.
👉 Effective portfolio management needs to meet architectural considerations
👉 Outcome-driven architecture for achieving higher-level values such as adaptability, creativity, and resilience through architectural capabilities.
👉Engagement models for architecture groups and their cultural values, including value, accountability, and agility.
👉 Shift from a top-down approach to a value-driven perspective in managing technology portfolios.
👉 Systematic and rational management of digital portfolios to optimize investments and minimize redundancy and sprawl.

Topics /chapters

(00:00) Intro - Why Enterprise Architecture is not (just) about Technology
(08:20) Balancing Business Logic, Products, and Technology
(11:28) Enterprise Architecture in a Decentralized World
(18:39) Creating Coherence in Constraints
(33:36) Shifting Roles of Enterprise Architects 
(39:03) Outcome-Driven Architecture Model at Forrester
(45:30) Shift from top-down to value-driven perspective 
(49:26) Breadcrumbs and Suggestions

Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/charles-betz

Episode recorded on November 17, 2023

Get in touch with Boundaryless:

Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast

Twitter: https://twitter.com/boundaryless_
Website: https://boundaryless.io/contacts
LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo

Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

#92 - Why Enterprise Architecture is not (just) about Technology: with Charles Betz

In today’s episode, we are joined by João Rosa and Trond Hjorteland, two organizational consultants with a unique point of view, who take us through the depth of Open Systems Theory, and what it means to be socio-technical practitioners, passionate about transitioning democratic organizations to fast-flowing operational models. 

With many years of experience in large and complex contexts, they delve into what it means to create a collaborative and democratic organization, and how to balance mission, business outcomes, and cognitive load.

Join us on this episode, as we debate the role of “purpose”, entrepreneurship, and autonomy and learn how to avoid the creation of agile bureaucracies.

Tune in, and get inspired.
In the conversation with Rosa and Hjorteland we started from an original question that Simone threw out at a small conference recently: how do we avoid building Agile Bureaucracies? 

What does it mean to develop a business that achieves agility without having to exert total control on flows and processes?

With increasingly complex and dynamic environments, it becomes pivotal for organizations to recognize and adapt to change, if not stay ahead of it and rigidities are more than dangerous - even the cultural ones.

Emphasizing learnings from different methodologies like Open Systems Theory, Domain Driven Design, and Team Topologies; our guests advocate a team-centered, and democratic approach over industrial and hierarchical practices. 
A unique episode to look out for. 
Tune in.

Key Highlights

👉 Evolving socio-technical systems to enhance organizational resilience against complexity and unpredictability.
👉 Integrating agile practices, Open System Theory, and collaborative sense-making to navigate complex organizational challenges.
👉 Participatory culture for enabling team autonomy and fostering ownership practices.
👉 Balancing strategic focus with adaptability, by leveraging external technologies for organizational evolution.
👉 The role of Team Topologies in creating effective communication and collaboration structures within organizations.
👉 Encouraging the shift towards a micro-entrepreneurial mindset within teams to promote innovation and autonomy.

Topics /chapters

(00:00)	Intro - Avoiding the Agile Bureaucracy with Rosa and Hjorteland
(00:59)	Guests Introduction
(02:37) Status Quo: Socio-Technical Systems
(10:38)	Aligning organizational design and business outcomes
(20:52) Enabling entrepreneurship and building optionality
(39:25)	Disruptions in Industrial Organization Thinking
(50:28)	Theory of Organizations for a Complex World
(58:40) Breadcrumbs and Suggestions

Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/Rosa-Hjorteland/

Episode recorded on February 6, 2024

Get in touch with Boundaryless:

Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast

Twitter: https://twitter.com/boundaryless_
Website: https://boundaryless.io/contacts
LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo

Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

#95 - Avoiding the Agile Bureaucracy with Rosa and Hjorteland

We rarely (if ever) get to host a cyborg anthropologist on our podcast, so we are thrilled to have Amber Case join us as a special guest for this episode. 

Amber, who works at the intersection of human and technology interactions, shares her journey into envisioning what a calm technology is. Calm Technology is a design philosophy that advocates for technology to integrate into our lives, enhancing our ability to focus rather than distracting us. She takes us through everyday objects that have been designed this way and leaves us challenging what’s really “transparent technology”?

We stretch the boundaries to include a conversation on organizations and governance: a leading thread is that of keeping asking questions and not drinking the kool-aid of truthiness in how we think about tech and organizing. 

Tune in to this provocation that leaps into the future of technology, its impact on society, and how you can navigate these landscapes with mindful intent.

This podcast started on a personal note - Amber shared her experience being a child of engineers, and also having early exposure to the natural world - both of which she believes set the precedence for what she does today. 

She takes us through a wealth of experience she gained in her multifaceted career - having been a renowned book author, TED speaker, serial startup founder, advisor, co-founder of DAOs, Research Director at the Meta Governance Project, and most recently the founder of the Calm Tech Institute.

Amber advocates for a future where technology "gets out of your way and lets you live your life."

This episode will elicit new questions for you and your career.

This episode has been occasionally recorded as “sound only”.

Key Highlights

👉 Critical intersection between human behavior and technology, emphasizing the need for a deeper understanding of our digital coexistence.
👉 Calm Technology as an essential way to creating designs that respect human attention without overwhelming users.
👉Building tools that help users focus on the task and not the tool.
👉 Complexities of governance in technological and organizational contexts, with a focus on the potentials and pitfalls of decentralized autonomous organizations (DAOs).
👉 Ways to bring a shift towards innovations that serve humanity and contribute to a more equitable future.
👉 Developing a questioning mindset for driving meaningful technological advancements.


Topics /chapters

(00:00) Building Calm Technology and Organizations - Intro
(02:09) The start of a cyborg anthropologist
(11:19) What happens as Technology fades into the background/ disappears?
(19:55) Technology as facilitator vs. distractor
(31:06) How to limit and grow technology
(48:53) Organizations shaping itself to build better technology
(59:37) Breadcrumbs and Suggestions

Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/Amber-Case/

Episode recorded on February 22, 2024


Get in touch with Boundaryless:

Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast

Twitter: https://twitter.com/boundaryless_
Website: https://boundaryless.io/contacts
LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo

Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

#96 - Building Calm Technology and Organizations with Amber Case

Boundaryless helps global customers with Business Strategy and Organization Design for the age of Ecosystems.
We do it by creating openly accessible frameworks and by supporting a community of organizations, institutions, and individuals through workshops, training, and consulting services. 

In this space we host all our audio recordings, including the Boundaryless Conversations podcast, a show focused on exploring the future of large scale organising by leveraging on technology, network effects and shaping narratives. We explore how platforms can help us play with a world in turmoil, change, and transformation: a world that is at the same time more interconnected and interdependent than ever but also more conflictual and rivalrous. 

We used to be online at platformdesigntoolkit.com... now find us on our new website: www.boundaryless.io!

Email: hello@boundaryless.io

New tracks tagged #3eo