Dessy Levinson, Founder and CEO of CRATE, a technology-enabled framework for cognitive and emotional resilience shares key insights from her book, From Overwhelm to Flow: Sailing the Seas of Self with Courage, Meaning, and Resilience.”

In From Overwhelm to Flow, Dessy T. Levinson draws on neuroscience, psychology, and 20 years in advertising and venture capital to offer a radical new way of understanding intensity and uncertainty. Instead of resisting overwhelm, she invites us to transform it into a source of creativity and resilience.

Through powerful stories and research, Levinson introduces CRATE - a framework of Clarity, Regulation, Agency, Trust, and Energy—to help us navigate complexity with both cognitive insight and emotional intelligence. The book unfolds in three parts: understanding our nervous system, applying the CRATE model, and exploring how personal transformation impacts teams and communities. Perfect for founders, leaders, and anyone feeling adrift, this is a guide to embracing emotion and complexity as tools for growth - and learning to flow with, not fight against, the tides of life.

With twenty years of experience directing digital marketing initiatives for brands such as Colgate-Palmolive, Gerber, Century 21, Mall of America, Wizard World, and A&E - as well as leading grassroots viral campaigns in entertainment - Dessy harnesses the power of storytelling to drive meaningful change in individuals, organizations, and social systems. Previously, Dessy worked as a creative director in consumer advertising before transitioning to the role of Managing Director and Head of Story at 645 Ventures, a premier early-stage venture capital firm in New York City. There, Dessy specialized in emerging technology investments, including VR, AR, and machine learning, as well as consumer brands.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

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CRATE Framework Explained: Dessy Levinson’s Science-Backed Guide to Emotional Clarity

Michael Schrage, a research fellow at MIT Sloan School of Management’s Initiative on the Digital Economy and visiting fellow at Imperial College London, explores the evolving nature of leadership in the digital economy in his research, "The Future of Leadership in the Digital Economy." In the 2021 report titled "Leadership’s Digital Transformation: Leading Purposefully in an Era of Context Collapse," co-authored with Benjamin Pring, David Kiron, and Desmond Dickerson, Schrage emphasizes that effective digital transformation requires leaders to undergo personal transformation. This involves aligning leadership practices with the values and expectations of a digitally savvy workforce, focusing on purpose, engagement, and fairness alongside agility and productivity. The research highlights that digital workforces expect transformations that reflect their concerns and values, not just enhanced business capabilities. Leaders are encouraged to develop "affective" digital dashboards to increase self-awareness and to make purpose a central organizing principle for engaging stakeholders. 

Michael’s work explores how models, prototypes, and metrics shape innovation strategies, with a strong focus on the behavioral economics behind managing risk and opportunity. An award-winning author, Michael has written several influential books, including The Innovator’s Hypothesis, Who Do You Want Your Customers to Become? and Serious Play. His book, Recommendation Engines is part of the Essential Knowledge series.

Michael Schrage, a research fellow at MIT, has led global executive programs on innovation, experimentation, and strategic measurement. His recent work explores "selvesware" - digital tools that enhance personal productivity and expertise - examining how human agency and advice evolve as technology grows smarter. A former Merrill Lynch Forum Innovation Fellow, he directed the firm's global innovation grants for doctoral research. Michael is also an angel investor in digital media and machine learning startups, and his influential commentary has appeared in HBR, MIT SMR, Fortune, WSJ, and more.

Since 2017, Michael has served as a guest editor for MIT Sloan Management Review’s Big Ideas initiatives, contributing to topics such as Future of Leadership, Future of the Workforce (2019-2020), Performance Management (2018-2019), and Strategic Measurement (2017-2018).

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

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B. Michael Schrage generously shared profound insights from his research, "The Future of Leadership in the Digital Economy," during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

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Michael Schrage on Leading with Purpose in the Digital Economy

Prof. Jerry Davis, the Gilbert and Ruth Whitaker Professor of Business Administration and Professor of Sociology at the University of Michigan, shares key insights from his compelling book, "Taming Corporate Power in the 21st Century."

There is broad consensus across the political spectrum in the United States that monopolistic corporations particularly Big Tech have amassed excessive power, prompting calls to revive antitrust measures and confront the "curse of bigness." However, both the prevailing diagnosis and the proposed remedies are based on an outdated framework of how the American economy functions.

Information and communication technologies have fundamentally transformed the markets for capital, labor, supply chains, and distribution disrupting the foundational categories we use to make sense of the economy. Terms like nationality, industry, firm, size, and even employee are increasingly disconnected from the realities of modern business operations.

To truly grasp and address the new centers of economic power, we must move beyond legacy assumptions. What we need is not just renewed regulation, but an entirely new diagnosis alongside a fresh set of tools to meet the challenges of the 21st-century economy.

About Guest:

Dr. Gerald F. Davis, a PhD graduate from Stanford, is a renowned scholar who has taught at Northwestern and Columbia Universities. A fellow of several prestigious academic societies, he has served as Editor-in-Chief of Administrative Science Quarterly and co-founded Responsible Research in Business and Management. Author of six books and numerous articles, Dr. Davis has mentored over 85 PhD dissertations. His research spans corporate governance, inequality, platform capitalism, and the evolving role of AI in reshaping organizations for a more democratic and humane future.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

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B. Prof. Jerry Davis generously shared profound insights from his book, "Taming Corporate Power in the 21st Century," during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

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The Future of Corporate Power: Prof. Jerry Davis on Reshaping Capitalism in the 21st Century

Prof. Prithwiraj Choudhury, the Lumry Family Associate Professor at Harvard Business School, shares transformative insights from his debut book, “The World Is Your Office: How Work from Anywhere Boosts Talent, Productivity, and Innovation.”

Prof. Choudhury’s pioneering research on the Future of Work, particularly the shifting Geography of Work, offers valuable insights into how work is evolving in a digital and remote-first world. His research examines the productivity effects of geographic mobility, the barriers to geographic immobility, and the impact of remote work models such as ‘Work from Anywhere’ and ‘All-Remote.’ Before becoming a part of Harvard Business School, Prof. Prithwiraj held a position at the Wharton School. He serves as an Associate Editor at Management Science and was recognized in the 2023 Forbes Future of Work-50 list. His research has been published in leading academic journals, including Management Science, Organization Science, Strategic Management Journal, Research Policy, The Review of Economics and Statistics, Journal of Development Economics, and Review of Financial Studies. His work has also appeared in Harvard Business Review and has been cited by major media outlets such as Freakonomics, BBC, Bloomberg Businessweek, CNBC, PBS, The New York Times, The Wall Street Journal, The Washington Post, among others.

Prof. Choudhury holds a doctorate from Harvard University, in addition to degrees from the Indian Institute of Technology Kharagpur and the Indian Institute of Management Calcutta. His professional background includes experience at McKinsey & Company, Microsoft, and IBM.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

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A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Prithwiraj Choudhury generously shared profound insights from his book, “The World Is Your Office: How Work from Anywhere Boosts Talent, Productivity, and Innovation,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

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The World Is Your Office: Prof. Prithwiraj Choudhury on the Future of Work

Prof. Jeffrey Lees, Assistant Professor of Organizational Behavior in the Faculty of Economics and Business at the University of Groningen, shares key insights from his compelling research titled: “Breaking Free from Belief Traps: How Misconceptions Shape Organizational and Environmental Outcomes.”

In this work, Prof. Lees delves into how deeply held - but often inaccurate - beliefs influence decision-making within organizations and broader environmental systems. His research explores the psychological mechanisms behind these belief traps, their impact on group dynamics, strategic choices, and long-term organizational health, and how recognizing and addressing them can lead to more effective leadership, communication, and sustainable outcomes.

His research utilizes experimental methods to study belief traps how inaccurate beliefs drive negative outcomes for organizations, the environment, and politics. He examines the psychological and social roots of belief traps, their role in organizational inaction and political conflict, and strategies to counter them through targeted interventions.

Prof. Jeffrey Lees earned his Ph.D. in Organizational Behavior and Psychology from Harvard Business School. He later served as a Visiting Professor at Clemson University and as an Associate Research Scholar at Princeton University.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Jeffrey Lees generously shared profound insights from his research, “Breaking Free from Belief Traps: How Misconceptions Shape Organizational and Environmental Outcomes,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

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How Misconceptions Shape Decisions? Insights from Prof. Jeffrey Lees’ Research

Dr. Jenny Darroch, Dean and Mitchell P. Rales Chair in Business Leadership at the Farmer School of Business, Miami University, shares valuable insights from her groundbreaking book, Why Marketing to Women Doesn’t Work: Using Market Segmentation to Understand Consumer Needs. Drawing on years of research and practical experience, Dr. Darroch emphasizes the importance of moving beyond one-size-fits-all approaches and instead embracing nuanced market segmentation to truly understand and meet the diverse needs of consumers.

Dr. Jenny is the former Henry Y. Hwang Dean of the Drucker School of Management and a professor of marketing and entrepreneurship. A thought leader on innovation and customer-centric strategies, her work has been cited over 4,600 times. She's the author of three books, a regular Huffington Post contributor, and has earned multiple accolades, including CGU’s Teacher of the Year and recognition from the LA Business Journal and PDMA.

Dr. Darroch earned her Master of Commerce from the University of Auckland, New Zealand, in 1992, and completed her Ph.D. in Marketing at the University of Otago in 2002, with a thesis focused on innovation and knowledge management.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Jenny Darroch generously shared profound insights from her book, “Why Marketing to Women Doesn’t Work: Using Market Segmentation to Understand Consumer Needs,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

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Why Marketing to Women Doesn’t Work: Dr. Jenny Darroch Reveals the Truth

Dr. Ramya Ranganathan, a distinguished professional with a rich and diverse academic and professional background, and an adjunct faculty member at IIM Bangalore, shares profound insights from her widely acclaimed book, “Career Alchemy: An Inside-Out Approach to Joy, Success, and Fulfillment through Work.” In this inspiring work, Dr. Ranganathan explores how individuals can align their inner aspirations with their professional journeys to create a life of meaning, joy, and purpose through work.

Dr. Ramya holds a degree in Electrical Engineering from IIT Madras, an MBA from IIM Ahmedabad, and a PhD in Organizational Behavior from London Business School.

Dr. Ranganathan's career spans leading organizations such as ICICI, Infosys, and Citibank, where her experiences in the corporate world fueled her passion to explore how individuals and organizations can thrive more effectively. She served as a full-time faculty member at IIM Bangalore, where she developed a unique approach to fostering well-being in both individuals and organizations. In recognition of her innovative contributions to higher education, she was awarded by the Ministry of Human Resource Development (MHRD) as one of India’s top 15 innovators in higher education. Currently, Dr. Ranganathan continues to teach as an adjunct faculty member at IIM Bangalore while also offering independent programs tailored for organizations and individuals.

Over the past decade, Dr. Ranganathan has designed customized workshops for clients across sectors, including GE Aviation, Bill & Melinda Gates Foundation, Infosys, J P Morgan, and ISRO. She also runs her flagship program, Leading with Joy, attracting participants from corporate, education, government, and social sectors. Certified in multiple coaching and therapeutic modalities, she integrates these techniques into her work, offering personalized meditations to help clients overcome limiting beliefs. Outside of her professional life, Dr. Ranganathan enjoys traveling, writing, and dancing, and published her first poetry collection, I’m Choosing Life, in 2017.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Ramya Ranganathan generously shared profound insights from her book, “Career Alchemy: An Inside-Out Approach to Joy, Success, and Fulfillment through Work,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

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Inside-Out Career Success: Dr. Ramya Ranganathan Reveals the Secret Formula

Dr. Allen Mendenhall, Associate Dean and Grady Rosier Professor at the Sorrell College of Business at Troy University, and Executive Director of the Manuel H. Johnson Center for Political Economy, shares valuable insights from his highly acclaimed book, Writers on Writing: Conversations With Allen Mendenhall.

Dr. Allen Mendenhall also serves as a Visiting Fellow at both the Heritage Foundation and the Madden Center for Value Creation at Florida Atlantic University. Dr. Allen has published several research papers, books and continues to contribute significantly to advancements in his field. His television show, Success Stories, airs on local television throughout Alabama, and his radio segment, Word to the Wise, is featured on Troy Public Radio. He also writes a weekly column for 1819 News, Alabama’s bold and innovative conservative news outlet.

Dr. Mendenhall holds a B.A. in English from Furman University, an M.A. in English from West Virginia University, a J.D. from West Virginia University College of Law, an LL.M. in transnational law from Temple University Beasley School of Law, and a Ph.D. in English from Auburn University.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Allen Mendenhall generously shared profound insights from his book, "Writers on Writing: Conversations With Allen Mendenhall," during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

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Exploring the Art of Writing: Dr. Allen Mendenhall’s Key Insights from Writers on Writing

Prof. Tamar Mitts, Assistant Professor of International and Public Affairs at Columbia University, and a valued member of both the Data Science Institute and the Saltzman Institute of War and Peace Studies, shares valuable insights from her latest book, Safe Havens for Hate: The Challenge of Moderating Online Extremism. In this timely and important work, she explores the complexities of moderating online hate while balancing the principles of free expression and digital governance.

Prof. Tamar’s research explores pressing questions at the nexus of technology, conflict, and political behavior. She investigates how digital platforms influence political violence, extremism, and public opinion, with particular focus on the role of social media during conflict, the strategies of violent and nonviolent movements online, and the manipulation of media to sway public sentiment. Her work combines innovative data collection methods with rigorous empirical designs, leveraging insights from digital media to illuminate the dynamics of modern political conflict.

Prof. Tamar’s research has been published in top academic journals such as American Political Science Review, International Organization, Journal of Politics, Perspectives on Politics, and Journal of Economic Perspectives. It has also been featured in major media outlets including The Washington Post, Boston Globe, Fortune, Vox, War on the Rocks, and Foreign Policy.
Professor Mitts earned her B.A. in Politics from New York University and her M.A., M.Phil., and Ph.D. in Political Science from Columbia University.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Tamar Mitts, generously shared profound insights from her book, “Safe Havens for Hate: The Challenge of Moderating Online Extremism,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

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Can the Internet Be Safer? Prof. Tamar Mitts Explains Online Extremism & Moderation.

Dr. Amir Erez, the W.A. McGriff III Professor of Management and Ph.D. Coordinator at the Department of Management, Warrington College of Business, University of Florida, recently shared valuable insights from his pioneering research on "The Ripple Effects of Rudeness."

Dr. Erez's work highlights how even seemingly minor acts of incivility can have far-reaching consequences. His research demonstrates that exposure to rude behavior - whether direct or observed - can impair cognitive performance, reduce helpfulness, and escalate negativity within teams and organizations. These ripple effects extend beyond the immediate context, influencing decision-making quality, collaboration, and overall organizational culture.

Importantly, Dr. Erez's findings underline the need for leaders to foster respectful environments and to actively address incivility before it undermines morale, productivity, and innovation. His research serves as a crucial reminder that maintaining a culture of courtesy and professionalism is not just about social niceties - it is essential for sustaining high performance and well-being in the workplace.

Key Insights:
• Rudeness has significant negative effects beyond immediate interactions.
• It impairs cognitive abilities and decision-making, reducing work quality.
• Incivility can spread within teams, creating broader organizational dysfunction.
• Leaders must proactively build and maintain a culture of respect to mitigate these ripple effects.

Takeaway: Promoting respect and addressing incivility are not just HR issues - they are strategic imperatives for organizational success.

Dr. Amir’s research explores how positive psychological factors - such as mood and personality - shape cognitive processes, motivation, and behavior in the workplace. He also examines the impact of negative workplace interactions, including rudeness and disrespect, on individual performance and decision-making. His work has been featured in leading academic journals, including the Journal of Applied Psychology, Journal of Personality and Social Psychology, Academy of Management Journal, Personnel Psychology, Personality and Individual Differences, Human Performance, and the Journal of Organizational Behavior.

Dr. Amir holds a Ph.D. and M.S. from the School of Industrial and Labor Relations at Cornell University. He earned his B.A. in Business Administration and Philosophy, as well as an M.A. in Philosophy, from the Hebrew University of Jerusalem.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Amir Erez generously shared profound insights from his research “The Ripple Effects of Rudeness,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Small Acts, Big Consequences: Dr. Amir Erez on the Hidden Costs of Rudeness

Welcome to Business Talk, your go-to podcast for the latest trends, insights, and thought-provoking discussions in the business world. Whether you're a business professional, entrepreneur, researcher, or academic, our episodes will challenge you to rethink conventional wisdom and inspire actionable ideas.

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