On today's episode of Connected, we're shining a spotlight on the winners of our Automotive Amplifiers Contest!

At Reynolds Retail Summit: Amplify 2024, we held a best practices contest to share great ideas across the automotive industry. We highlighted ideas from three different categories: fixed operations, variable operations, and people.

In this episode, you'll hear from the three winners.

-Variable Operations: Justin Rash, F&I manager at Beau Townsend Ford Lincoln, talks about creating a completely paperless finance and sales process.

-People: Jeremy Reardon, service production manager at Westside Lexus, discusses recruiting technicians from local high schools and colleges.

-Fixed Operations: James Dieli, warranty administrator at Beau Townsend Ford Lincoln, covers going paperless in service.

Connected Podcast Episode 154: Best Practices from Automotive Amplifiers

On today's Connected, Greg sits down with James Dieli, warranty administrator at Beau Townsend Ford and Automotive Amplifiers contest winner. From serving hotdogs at the dealership as a kid to steering his career in the automotive industry today, James embarked on his journey early and continues to drive forward with passion and dedication.

He and Greg discuss a number of topics, including:

-The strong connections between the hospitality and automotive industries. 
-The shift in mindset needed to go paperless. 
-How to limit difficult conversations with customers.

New tracks tagged #Automotive Amplifiers Contest