Sometimes we can get so caught up trying to create something beautiful that we forget how vital it is to consider usefulness as well. Join us as we discuss this phenomenon that we call "building the beautiful wrong thing" and how you can keep yourself and your teams from making such a grave mistake.

The Beautiful Wrong Thing

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Tracy Schwartz, the Vice President of Operations at Ascension Medical Group in Texas. Tracy shares her healthcare career journey, from starting as a medical assistant to rising through the ranks and becoming a key leader. Schwartz discusses the unique challenges the healthcare industry faces and the strategies Ascension Medical Group is implementing to not only address these issues but also retain top talent.

Key Takeaways:
* Tracy Schwartz's career progression from medical assistant to VP of Operations at Ascension Medical Group
* The importance of work-life balance, flexibility, and understanding employee needs in the healthcare industry
* Reasons for employee turnover, including people leaving for non-healthcare jobs and the impact of the COVID-19 pandemic
* Ascension Medical Group's approach to improving the onboarding process and supporting new hires
* The focus on leadership development as a critical factor in retaining associates

Upcoming event: Tracy Schwartz will be speaking at the MGMA Staffing Conference on August 15-16, 2022, in Massachusetts, on the topic of "Employee Turnover: Why Your Team is Leaving and What to Do About It"

Resources:
Ascension Medial Group
MGMA Staffing Conference

We Want to Hear From You:
Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on an MGMA podcast.

Email us at:
Daniel Williams: dwilliams@mgma.com
Ryan Reaves: rreaves@mgma.com
Colleen Luckett: cluckett@mgma.com

Thank you for tuning in to the MGMA Podcast Network. Please subscribe and leave us a review. See you next time!

MGMA_EP_18 Tracey Schwartz

MGMA Member Spotlight: From Front Desk to C-Suite with Tracey Schwartz

The executive earlier this year returned to the athletics brand he founded nearly 30 years ago. What does that mean for the company?

Under Armour’s past — and future — under Kevin Plank

From the Gift Shop to the C-Suite

On the eve of his retirement Chief Strategy Officer Richard Miller of Northwell Health talks to host Ben Hilmes to share reflections on his remarkable ascent to the C-suite from his humble beginnings in a hospital gift shop.

Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Leader to Leader

Leader to Leader: From the Gift Shop to the C-Suite

Join host Kyle Forrest and guest Jordana Kammerud—chief human resources officer (CHRO) of Corning Incorporated—as they explore keys to HR leadership, the latest trends and strategies for business transformation.

HR leadership, trends and transformation

When Tugay joined the GEMBA programme at RSM, he expected to sharpen his business skills, and he has. But what he didn’t anticipate was the depth of personal growth the experience would demand.

When discussing the UN’s Sustainable Development Goals, Tugay speaks candidly about his personal connection to SDG #1 – No Poverty:
“I was born and raised in the Netherlands, and that makes me privileged. But my ancestors weren’t. One grandfather was from Italy, the other from Turkey, and both grew up in poverty. I carry their legacy with me. I have a deep desire to break the cycle and help build a world where everyone has a fair chance at a better life.”

This was just one of many powerful reflections Tugay shares - including his belief in leading by creating a safe environment.

🎧 Listen to the full episode to hear more from Tugay and the leadership insights he’s gained along the way.


Breaking cycles and building leaders - A GEMBA journey - with Tugay Aksu

[Intro – Spoken]
“Dress code?
Sweetheart, I am the code.”

⸻

[Verse 1]
Walked in the room, all eyes on me,
HR clenchin’ they pearls, beggin’ “Lord, let her be!”
Resume light, dress tight, heels hittin’ like a beat,
Got the job in a snap, now I’m posted in the suite.

Lip gloss poppin’, my inbox not,
Still got the office on lock, no plot.
They say I’m chaos in pumps, a PR disaster,
But I make the CEO stutter every time I pass, sir.

⸻

[Pre-Chorus]
Call it unprofessional, I call it a flex,
Got degrees in attention and breakin’ they necks.
Got ‘em sweatin’ through the spreadsheets, beggin’ for calm,
But I just booked lunch in Paris — hold my lip balm.

⸻

[Chorus]
NSFW, naturally so fine at work,
Watch me run this boardroom in a see-through skirt.
I’m the memo they whisper, the rule they rewrite,
And still clockin’ in late — lookin’ too damn right.

NSFW, tell ‘em chill, don’t sweat,
I’m the glitch in the system they ain’t figured out yet.
More style than skill? Maybe so, maybe true…
But your girl made the C-suite — what it say ’bout you?

⸻

[Verse 2]
They say I don’t type fast — cool, I don’t type at all,
I delegate the emails, and still take the call.
Snatched the intern’s ring light, started a vlog,
Now my lunch breaks hit harder than your whole job.

Casual Friday? Bikini top bossin’,
Outfit so loud, it triggered a caution.
But every client signs when I bat my lashes,
And Legal keeps mum while I cash these stashes.

⸻

[Pre-Chorus]
Dress ridin’ up? That’s fabric evolution.
Not my fault your attention got no constitution.
Tell your wife not to stare, she clockin’ me too —
I got fans in your fam, I’m the office breakthrough.

⸻

[Chorus]
NSFW, naturally so fine at work,
Watch me run this boardroom in a see-through skirt.
I’m the memo they whisper, the rule they rewrite,
And still clockin’ in late — lookin’ too damn right.

NSFW, tell ‘em chill, don’t sweat,
I’m the glitch in the system they ain’t figured out yet.
More style than skill? Maybe so, maybe true…
But your girl made the C-suite — what it say ’bout you?

⸻

[Bridge – Spoken, sultry tone]
“Y’all went to Harvard, huh?
Cute.
I went viral.”

⸻

[Verse 3]
They mad ‘cause I win with a wink, no strain,
While they drown in reports, I just entertain.
Thirst traps on Slack, got execs all shook,
But my KPI’s clickin’ — go ahead, take a look.

You work for respect, I work for the plot,
Climbed the ladder in heels, like it’s not even hot.
So keep your spreadsheets, keep your degrees —
I’m Crystal Summers, baby. I bend rules with ease.

⸻

[Final Chorus – with ad libs]
NSFW, naturally so fine at work, (so fine)
Watch me run this boardroom in a see-through skirt. (walk walk)
I’m the memo they whisper, the rule they rewrite, (rewrite)
And still clockin’ in late — lookin’ too damn right. (mm-hmm)

NSFW, tell ‘em chill, don’t sweat, (don’t sweat it)
I’m the glitch in the system they ain’t figured out yet. (404)
More style than skill? Maybe so, maybe true…
But your girl made the C-suite — what it say ’bout you?

⸻

[Outro – Spoken]
“I’m not here to file paperwork.
I am the paperwork.”
[laughter fades into beat drop]

NSFW (Naturally So Fine at Work)

What if the key to an extraordinary career isn’t just talent or luck, but how you prepare, connect, and reignite your purpose at every stage of life? Tune in for an inspiring discussion with Pattie Dale Tye on her new book Ordinary to Extra-Ordinary: Achieving Remarkable Career Success through Passion, Purpose, and Preparation.
 
Moments with Marianne airs in the Southern California area on KMET1490AM & 98.1 FM, an ABC Talk News Radio Affiliate!  https://www.kmet1490am.com

Pattie Dale Tye is a C-suite veteran with almost 4 decades of experience leading companies to new heights and course-correcting businesses in need. Pattie Dale has an extensive track record of success with some of the most recognized brands in the world. She spent over a decade with AT&T, leading sales and operations for the company’s largest accounts. In her time with Humana, Pattie Dale was instrumental in the company’s multibillion dollar Large Employer Segment. Embracing innovations in telemedicine and Humana’s digital wellness platform, Pattie Dale is credited with returning profitability to this portion of the organization’s business. Working in tandem with the CDC, Pattie Dale spearheaded regulatory advancements in Medicare and Medicaid for Humana Members.
https://pattiedaletye.com

Order on Amazon: https://a.co/d/dhVhe2T

For more show information visit: https://www.mariannepestana.com/

Ordinary to Extra-Ordinary by Pattie Dale Tye

What if the systems you trust are the very ones keeping you stuck? Tune in for an eye-opening conversation with Tisha Marie Cain as she shares how her work in family law and high-level mindset coaching is helping her clients break free from limitation and lead with clarity, purpose, and power.  

Moments with Marianne airs in the Southern California area on KMET1490AM & 98.1 FM, an ABC Talk News Radio Affiliate!  https://www.kmet1490am.com

Tisha Marie Cain, JD, CHt, is a private counsel, c-suite breakthrough mindset coach, clinical hypnotherapist, and multiple #1 bestselling international author and artist who helps people rewire their subconscious, release emotional weight, and transform their relationship with money, power, and self-worth. She works with a wide range of clients, including Fortune 500 executives and visionary leaders, guiding them through deep mindset work, subconscious healing, and unapologetic self-liberation. After surviving domestic abuse and overcoming false charges that nearly cost her 14 years of freedom, she now helps others reclaim theirs with clarity, confidence, and courage. https://tishamariecain.com  https://www.cainslegalsupport.com/

For more show information visit: https://www.mariannepestana.com/

Beyond the Courtroom- Leading with Clarity and Inner Authority with Tisha Marie Cain, JD, CHt

What if the real key to success isn’t doing more, but showing up differently? Tune in for an inspiring discussion with Tisha Marie Cain, JD, CHt, as she shares her new bestselling book Successful Women Show Up Differently: 6 Transformational Habits to Help You WIN From the Inside Out.
 
Moments with Marianne airs in the Southern California area on KMET1490AM & 98.1 FM, an ABC Talk News Radio Affiliate!  https://www.kmet1490am.com

Tisha Marie Cain, JD, CHt, is an executive counsel, c-suite breakthrough mindset coach, clinical hypnotherapist, and multiple #1 bestselling international author and artist who helps people rewire their subconscious, release emotional weight, and transform their relationship with money, power, and self-worth. She works with a wide range of clients, including Fortune 500 executives and visionary leaders, guiding them through deep mindset work, subconscious healing, and unapologetic self-liberation. After surviving domestic abuse and overcoming false charges that nearly cost her 14 years of freedom, she now helps others reclaim theirs with clarity, confidence, and courage. https://tishamariecain.com. https://www.cainslegalsupport.com/

Order on Amazon:  https://a.co/d/8CLVqXs 

For more show information visit: https://www.mariannepestana.com/

Successful Women Show Up Differently with Tisha Marie Cain, JD, CHt

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Medical Group Management Association (MGMA) equips practice administrators and executives with the knowledge and tools to head high-performance physician group practices in a complex and evolving healthcare environment.

In a single moment your life can change!  “Moments with Marianne” is a transformative hour that covers an endless array of topics with the ‘best of the best.’ Her guest are leaders in their fields, ranging from inspirational authors, top industry leaders, business and spiritual entrepreneurs.  Each guest is gifted, and a true visionary!  A recognized leader in her own work, and while teaching others to develop, refocus, and grow; Marianne will bring the best guest, and sometimes a special surprise.  Don’t miss this – you never know just which ‘moment’ will change your life forever.

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New tracks tagged #C-Suite