The rise of AI is creating a pivotal shift in wealth management—streamlining operations, enhancing client engagement, and helping advisors scale. While some firms remain hesitant, the future belongs to those embracing AI not as a replacement but as a co-pilot that empowers them to serve clients better and grow more efficiently.

In this episode of The WealthStack Podcast, host Shannon Rosic, director of WealthStack content and solutions, sits down with Mark Gilbert, founder and CEO of Zocks, to explore how AI is redefining client intelligence, product reliability, and compliance in the advisor tech stack. 

Shannon and Mark discuss:

- How AI is being used to automate emails, capture meeting dat,a and reduce manual tasks
- Why the first 60 days of tech adoption are crucial for long-term success
- How client intelligence tools can surface key life events and strengthen relationships
- The critical importance of data privacy, complianc,e and advisor control in AI systems

Connect with Shannon Rosic:

LinkedIn: https://www.linkedin.com/in/shannonrosic/
WealthStack website: https://informaconnect.com/wealthstack/ 
WealthManagement.com: https://www.wealthmanagement.com

Connect with Mark Gilbert:

LinkedIn: Mark Gilbert: https://www.linkedin.com/in/markgil/ 
Zocks: https://www.zocks.io/?utm_source=linkedin 

About Our Guest:

Co-founding and leading Zocks for over two and a half years, they’ve pioneered a privacy-first AI platform for financial services that revolutionizes data capture from conversations. This role has allowed Mark Gilbert to leverage his skills in AI, enterprise, and fintech Platforms, as well as Go-to-market Strategy. 
Prior to Zocks, he held executive product and technology roles at Twilio, Hearsay Social, and Microsoft after graduating with a Bachelor of Applied Science (B.A.Sc.) focused in Electrical Engineering from the University of Waterloo.

The WealthStack Podcast: How AI Is Reshaping the Advisor Experience with Mark Gilbert

Advisors are drowning in meeting prep, notes and follow-ups—but what if artificial intelligence could give them those hours back and make their advice more personal?

In this episode of The WealthStack Podcast, host Shannon Rosic sits down with Era Jain, CEO and co-founder of Zeplyn, to discuss how they’re building AI-native workflows that free up advisors’ time while structuring human conversations into powerful, actionable data. With a background in Google’s AI division and a passion for reimagining legacy systems, Era breaks down why advisors can’t afford to delay AI adoption—and how structured insight is the key to personalization at scale.

Tune in as this episode highlights:

- What makes Zeplyn’s “meeting assistant” more than just a notetaker
- How structured client conversations unlock deeper personalization
- What “client intelligence” and “practice intelligence” mean for your firm’s future
- The three pillars every AI tool needs to succeed in wealth management: accuracy, customization and compliance
- The roadmap to autonomous agents: how Zeplyn is building toward AI that doesn’t just suggest actions, but takes them

Resources:

Listen to WealthStack on WealthManagement.com: https://bit.ly/4jZQmKi 
Subscribe and listen to WealthStack on Apple Podcasts: https://bit.ly/4cXKleN 
Subscribe and listen to WealthStack on Spotify: https://spoti.fi/3RJwMG0 

Connect with Shannon Rosic:

LinkedIn: https://www.linkedin.com/in/shannonrosic/
WealthStack website: https://informaconnect.com/wealthstack/ 
WealthManagement.com: https://www.wealthmanagement.com

Connect With Era Jain:
 
Website: https://www.zeplyn.ai/ 
LinkedIn: https://www.linkedin.com/in/erajain 

About Our Guest:

Era Jain is the CEO and Co-founder of Zeplyn, where she leads the company's mission to build an AI platform that unlocks unprecedented operational efficiency for advisors and reimagines the investor journey.

Before Zeplyn, Era spent a decade at Google as a software engineer building foundational AI technologies for Google Search, Virtual Assistant, and Speech Recognition. Her work primarily focused on using AI to extract, aggregate, and synthesize valuable insights from various unstructured data sources, including web, documents, and human speech. Era’s expertise in building large-scale AI systems, combined with her extensive experience in product development, has equipped her to provide financial advisors with a revolutionary product experience within Zeplyn.

Era holds a Bachelor's and Master's in Computer Science and Engineering from the  Indian Institute of Technology, and an MBA from Harvard Business School. She is an advocate for Women in Technology, a long-distance runner, and a vocalist.

New tracks tagged #ClientIntelligence