Video production plays an important role in crisis communication as it allows organizations to quickly and effectively disseminate information to a wide audience. In times of crisis, video can be used to provide updates on the situation, offer reassurance, and share important safety information.

GentleThugVisual Media LLC (The Role Of Video Production In Crisis Communication)

In the grand scheme of things, a crisis can be a turning point. It’s an opportunity to showcase your resilience, adaptability, and commitment to your customers.

Crisis Communication: How to Safeguard Your Business Reputation in Tough Times

On this episode of Connected, Greg is joined by Dusty Weis, president of Podcamp Media and host of the award-winning Lead Balloon podcast. Dusty has quite the background in media and public relations, and he shared great insight into how dealers can be communicative and transparent with their customers when faced with a PR crisis.

Dusty and Greg discuss:

-Creating a proactive crisis communication response plan.
-Rebuilding customer trust after a crisis like a cyberattack.
-Distributing your message through a clear, compelling story.

Listen to the Lead Balloon Podcast!

https://www.podcampmedia.com/leadballoon

Connected Podcast Episode 147: Creating a Crisis Communications Plan

James Kenton is a seasoned entrepreneur and business professional hailing from Nashville, TN, with an impressive career spanning over two decades in the roofing industry. His expertise encompasses various roles, from independent contracting to business ownership, and he's made significant contributions in the home improvement and construction sector. Notably, as the owner of Advanced Metal Roofing in Wilmington, North Carolina, from 1994 to 2013, he solidified the company's reputation as a top-tier metal roofing installer. James's commitment to customer satisfaction and quality workmanship earned the company accolades such as being listed in Metal Construction News' Top Five Metal Roofing Companies and Qualified Remodeler's Top 100. Afterward, he excelled as a general manager at Tennessee Metal Roofing, exemplifying his dedication to seamless project management and exceptional customer service. Beyond business, James finds joy in exploring new recipes, traveling, and boating.

Learn more about James Kenton by visiting his website!

New tracks tagged #Crisis Communication