Aurelius Podcast - Episode 62 highlights with Jesse James Garrett:

- Discussing The Elements of User Experience and its impact
- Defining and communicating the value proposition of design
- What being a design executive and design leader actually looks like
- Steps for success in a design leadership role
- The importance relationship building in design leadership

Episode 62: The Reality and Challenges of Being a Design Leader with Jesse James Garrett

Design operations isn’t just about process—it’s about shaping better products, teams, and organizations from the inside out. José Coronado joins Lou to unpack why DesignOps deserves to be treated as a true design discipline. Drawing on his experience leading global teams at JPMorgan Chase, Target, and beyond, José shares strategies for embedding operational roles into business units, measuring impact, and scaling design without sacrificing quality.

They explore how enterprise UX has evolved since the iPhone, why service design is the right lens for thinking about internal operations, and what it takes to foster effective cross-functional collaboration. The conversation offers a preview of José’s upcoming panel at the 2025 DesignOps Summit—and plenty of practical insights for DesignOps professionals at any stage of their journey.

DesignOps is Design with Jose Coronado

What does it take to transform a century-old tech giant into a design-led organization? Doug Powell—executive coach, former IBM design leader, and featured closing speaker at this year’s Design Ops Summit—joins Lou for a wide-ranging conversation on scaling design, building community, and leading through unpredictable change.

Doug shares hard-earned lessons from IBM’s ambitious and trailblazing design transformation from the mid-twenty-teens: how centralization jump-started progress, why decentralization required careful timing, and what metrics ultimately proved design’s business value. Along the way, he offers thoughtful advice for today’s design leaders and ops pros who are navigating evolving roles and growing complexity.

Whether you’re leading a design team or supporting one behind the scenes, Doug’s insights are a must-hear for anyone shaping the future of design operations.

Scaling Design Leadership, from Chaos to Clarity with Doug Powell

Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.

Industry experts discussing design and product strategy. Hear from leaders how they are solving the right problems and building products and features that matter most.

New tracks tagged #Design Leadership