Alex Bowles – Partner & Head of Infrastructure and Service Management at John Lewis Partnership –  is nominated to the #EDLOTY Award in the B2C category! Register here: https://www.cionext.com/16 and join us on 1st February 2023 at #CIONEXT | Let’s talk Money to find out how the Finalists of the European Digital Leader of the Year are managing their 2023 technology budgets and what measures are being taken to save money in this pivotal year.

The John Lewis Partnership is the UK’s largest employee owned business and two retail brands: John Lewis department stores and Waitrose supermarkets.

In this #LeadershipDeepDive interview Hendrik Deckers discussed with Alex the exceptional business model of the John Lewis Partnership, where each employee becomes a “partner” and owns shares of the company and the impact on the business, employee motivation and company culture. Alex explained how the organisation transitioned from a system that allowed only 50 000 customers to shop weekly to over 200 000 customers and, at the same time, significantly enhanced customer experience.

Was moving away from a project-focused to a program-focused IT environment what enabled that change? How has customer behaviour changed in the past 2-3 years and how did it affect the John Lewis Partnership? What actions have been taken to make sure ethics and sustainability are at the core of the brand? Watch the full interview to find out!

Alex Bowles – Partner & Head of Infrastructure and Service Management at John Lewis Partnership

Johan Haelterman, Chairman of the Executive Committee at NBN (Bureau for Standardisation) talks about NBN as a knowledge provider and how standards can be a source of wisdom.

NBN is a publisher of standards located in Belgium. They are responsible for the development, publication and sales of standards. What NBN does is capture the knowledge of experts and make this knowledge available. Together with its sector operators, NBN acts as the Belgian knowledge centre for all activities related to standardisation. They play a societal role by helping companies, consumers, public authorities and other stakeholders to strive for higher quality within an international competitive context. Today, NBN has a portfolio of more than 42,000 standards. And more than 1,000 are added every year. Both in our professional and private lives, standards are everywhere. 

In this #LeadershipDeepDive Interview, Hendrik Deckers talked with Johan about the future of standards and what role NBN plays as a knowledge provider. They also talked about different standards and how standards are developed. As well as their purpose and benefits, and the role of standards in the race to net zero. 
 
Why are standards important in business and in society? What is the purpose of standards? How many standards exist? How is the process of publishing standards? What's the role of standards in becoming more sustainable? Watch the full interview to find out!

Johan Haelterman - Chairman of the Executive Committee at NBN – The essence of standards

IAB Canada sits down with Tara Wilkinson (Best Buy Canada), Melissa Savage (Loblaw Media) and Lucy Baumgartner (Omnicom Media Group)  to discuss the growing opportunity of retail media in Canada.

The Business of Digital: Episode 20 - Discussing the Emerging Power of Retail Media

Frohe Ostern, Fsln,, Foreignguest, Feminin, Felix Silvestris Silvestris, Inventorycontrolsoftware, Heriot-Watt, Faireun, Execlipse, Igor Kentz, Equipes, Explotatuprevia, Emotional Intelligence , Guitarinstrumental, Leashlessbrewing, Info,Ufo361, Jan Johnston, Emerging Filmmakers, Eurostep, Handbraekes, Hypersensibles, Empieza,, Espr, Explorée, Foiled Again, Epic Instrumental, Filat, Formation,, Free Trap Beats 2021,  For The Culture, Gravity Boys Type Beat, Lady V, Ezequias, Galadriel, Himan Brown, Etpacustico, Episode18, Expresso 104,5

As Mais Tocadasassociate Minister Horner gaming background (FREE DOWNLOAD)

On today's show we're lucky to quiz Christina, CEO of LogicMonitor on both observability and leadership. Given the rapid expansion of the technology estate in many companies, how are you meant to spot the gremlins in the data?

We also discuss sustainability, both in consumer tech and one way in which technology might save the lives of endangered animals. Check out these two articles:

https://www.theguardian.com/money/2023/jul/30/say-hello-to-longlife-tech-that-can-challenge-our-throwaway-culture

https://www.theguardian.com/environment/2023/jul/31/can-3d-printed-tiger-teeth-help-save-rare-indian-animals-from-extinction-aoe

How do companies spot data anomalies as they move towards 'digital first'? Step forward LogicMonitor

Lisa Spelman - Corporate VP and GM of Intel Products & Solutions at Intel will be our guest speaker at CIOFEST on the 21st of March! If you're a CIONET Member or would like to become one, make sure you register to CIOFEST in your country here: https://www.cionet.com/events/ciofest

CIOFEST will also mark the launch of the CIOFEST Cookbook No. 3, where Lisa shares her recipe for digital success. Don’t forget to pre-order your copy here: https://www.cionet.com/cookbook3 and stay on top of what is relevant for top CIOs!

In this #LeadershipDeepDive Hendrik Deckers discussed with Lisa Intel's role in providing computing solutions across various platforms, emphasising the company's transition from a hardware focus to integrating software and manufacturing. They talked about the importance of AI development, its ethical usage, and democratisation. She addressed the challenges faced by many industries due to rapid digitisation and the evolving role of IT and CIOs in businesses as well as Intel's commitment to sustainability, security, and future technological advancements, particularly in AI and data centre innovations. 

Curious to know more? Make sure you watch the full interview! 

#CIONET #CIOcommunity #CIO #CXO #CDO #CTO #DigitalLeadership #Cloud #Multicloud #Hybridcloud #Innovation #AI #RedHat #Intel

Lisa Spelman - Intel Corporation - Merging Hardware, Software, and AI

We had the pleasure to host Dirk Olufs, EVP & CIO at DHL Express at the panel of CIONEXT | The Fabric of Future-Proof Organisations that we hosted on the 18th of October. Now we’re delighted to publish the #LeadershipDeepDive interview, full of insights from one of the biggest logistics companies in the world!

In this episode, Hendrik Deckers discussed with Dirk about DHL Express's operations, focusing on its digital and customer-centric approach, underlining the role technology plays in improving customer service in logistics. They tackled DHL's IT system evolution, emphasising the importance of innovation in the process. Dirk also delved into the integration of new technologies to enhance DHL's delivery and tracking capabilities, underlining the role of IT in streamlining processes and ensuring efficient service delivery. He explained in detail how the IT organisation is managed globally and underlined the need for standardisation to support global operations effectively.

How does this logistics giant deal with the growing pace of service delivery? What new technologies are key to innovation and staying on top of the game? Watch the full interview to find out!

Dirk Olufs - EVP & CIO at DHL Express: Architecting a Digital Future of Logistics

Tech Talks - The podcast that unravels the minds of tech leaders. Join us as we delve deep into the startup stories, financing, growth, innovation, and cultural transformations that drive the tech industry with host, David Savage.

Established in 1997, The Interactive Advertising Bureau of Canada (IAB Canada) is the national voice and thought leader of the Canadian interactive marketing and advertising industry. We are the only trade association exclusively dedicated to the development and promotion of the digital marketing and advertising sector in Canada.

As a not-for-profit association, IAB Canada represents over 250 of Canada’s most respected advertisers, ad agencies, media companies, service providers, educational institutions and government associations. Our members represent a diverse range of stakeholders in the rapidly growing Canadian digital marketing and advertising sector, and include numerous small and medium sized enterprises.

CIONET is the leading community of senior digital and IT executives around the world. With a membership of CIOs, CDOs, CTOs and IT leaders from the world’s leading companies, CIONET has the expertise and pioneering vision to solve or address any digital or IT management challenge. CIONET develops, manages and moderates a global community and next-generation platform with an integrated array of both offline and online tools and services designed to provide real-time support for digital and IT executives.

New tracks tagged #DigitalLeadership