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Connie Noonan Hadley, Founder and Chief Scientist at the Institute for Life at Work, has been exploring team effectiveness since our paths first crossed in Philadelphia thirty years ago. After roles at General Mills and McKinsey &amp; Company, she dedicated herself to academia to further her research on leadership and the universal desire to love one's job. It turns out that strong social connections and support systems at work significantly enhance job satisfaction and reduce burnout. However, many workplaces lack these crucial components. Consequently, Connie has focused her efforts to provide organizations with solutions that enhance workplace team cohesion and output. She advocates for intentional steps to reduce loneliness and increase psychological safety. Connie has authored and co-authored numerous research papers, articles, book chapters and podcasts on these topics. Her contributions include a recent Harvard Business Review cover story titled ‘We’re Still Lonely at Work,’ co-authored with Sarah L. Wright. Please join me in welcoming Connie Noonan Hadley to the Work 20XX podcast. The effective adoption of new methods and technologies is crucial in today’s rapidly evolving world. The frequency and impact of external shocks seem to be escalating, with constant challenges since at least March 2020. Proactive measures to reduce loneliness and increase psychological safety within teams can build resilience, enhance innovation, and strengthen team cohesion. These steps are also effective in reducing burnout and attrition. Connie and I delve into the research to explore the actions leaders can take to improve performance in these essential areas. Connie is focused on solutions. YouTube - Click Here&nbsp; Transcript and Show Notes - Click Here&nbsp; &nbsp;

Connie Noonan Hadley: Loneliness, Psychological Safety, Team Effectiveness, AI | Work 20XX Ep33

Charles Corley traveled to Singapore via Hong Kong to start a new chapter over thirty years ago. He stepped off a night train into a bustling world heretofore only seen on a big screen at the cinema. Charles is not afraid of change, he embraces the new.&nbsp;&nbsp;&nbsp; As Director of Development at M Moser and Associates, Charles and their global teams are leveraging 3D modeling, virtual reality, and cross-disciplinary collaboration to bring workplaces to life, not only as a ‘show’ deliverable, but as the centerpiece for the entire design process, start to finish. Sitting in Singapore, with visibility on project around the world, Charles has a unique vantage to learn about what works, and why. Even more intriguing, Charles has used ChatGPT every day since it was launched in November 2022. Every day. Looking for ideas on how to get started with AI. Already started, but not sure how to get more value at work. You will love, Love, LOVE this episode and Charles’ AI discovery and current state. Kudos to Moira Moser for making the investment in all at the organization having access to the entire suite of AI tools.&nbsp; Please join me in welcoming Charles Corley to the Work 20XX podcast&nbsp; Charles also reminds us how far we’ve come from ‘Sick Building Syndrome’ to a focus on wellness, sustainability, and creating an environment for people to do their best work. Engagement and Adaptability are key words.&nbsp;&nbsp;&nbsp; Editor's note: There was some unexpected maintenance happening in an adjoining unit in Singapore, so you might hear some banging and sawing and drilling here and there, but I assure you, everyone is ok, and the redo looks smashing. Thank you Charles. YouTube - &nbsp; &nbsp; &nbsp; Transcript and Show Notes&nbsp; &nbsp; &nbsp;

Charles Corley: Culture, Wellness, Visualization, AI Colleague | Work 20XX Ep34

Andrew Boyagi just completed a multi time zone, multi country, multi week development project with no meetings. Not one. No kick off meetings, no status meetings, zero. And no one even notices until it was pointed out after the fact.&nbsp; Sure, Andrew still kicked off the project. Of course everyone kept informed. Yes, objectives and priorities were aligned and corrected over time. But without meetings. Just messages, posting, videos, and perhaps a call, using Loom, Confluence, and Slack.&nbsp; As Atlassian’s Global Head of DevOps Evangelism, Andrew’s all about experience to drive better software, faster. He’s constantly thinking about removing friction, innovative use of tools and processes, and focusing on the high leverage activities that deliver.&nbsp; Andrew’s mission is to eliminate friction, toil, and distractions so people can focus on delivering the best work of their lives.&nbsp; I had a chance to sit down with Andrew in Anaheim at Atlassian Team ‘25 and dig into the latest findings from Atlassian’s ‘System of Work.’ Andrew’s also an advocate of leveraging AI to help increase developer productivity, but perhaps not in the ways you might expect.&nbsp; Please join me in welcoming Andrew to the Work 20XX podcast&nbsp; Thank you Andrew Editor's Note: Recorded 2025-Apr-09, Anaheim Convention Center. My first solo onsite recording with some new gear. The audio is not great, but the content is well worth the effort. Missing my rock star production team.&nbsp; Special shout out to Rob Castaneda and Team ServiceRocket for sharing their booth to enable this recording.&nbsp; YouTube - &nbsp;  Transcript and Show Notes - Click Here&nbsp;

Andrew Boyagi: Better, Experience, Productivity, System | Work 20XX Ep35

Molly Sands is Head of Teamwork Lab at Atlassian, where she helps distill what makes teams great, the practices, tools, exercises, behaviors and rituals that great teams tick. Built on first person research, delivered by Molly and team from the Teamwork Lab. Results are published regularly via a number channels including the State of Teams report. I was able to grab some time with Molly in Anaheim at the Atlassian Team ‘25 show, and surface a wellspring of insight from the latest State of Teams, Personal Productivity, and so much more.&nbsp; Please join me in welcoming Molly Sands to the Work 20XX podcast Atlassian’s always done things a bit differently. Born in Sydney, scaling from profit not venture, replacing email with JIRA, and building one of the earliest distributed-first cultures.&nbsp; Thank you Molly Editor's Note: Recorded 2025-Apr-09, Anaheim Convention Center. My first solo onsite recording with some new gear. Missing my rock star production team.&nbsp; Special shout out to  and Team  for sharing their booth to enable this recording.&nbsp; YouTube - Click Here&nbsp; Transcipt and Show Notes - Click Here&nbsp;

Molly Sands: Clarity, Empowered, Disciplined, Rituals | Work 20XX Ep36

​Peter Marquez, Chief Customer Officer at ServiceRocket, joins us from the floor of Atlassian Team '25 in Anaheim to share his frontline perspective on the vibe and announcements, including Rovo, Atlassian’s AI assist, now included with purchase.&nbsp; With over a decade of experience, we cover the ecosystem, evolution of the market, and company. Customer expectations are shifting, Atlassian's footprint more strategic. Rovo promises to significantly reduce the TTI … Time-To-Information (I just made that up) sitting on top of a unified data structure, including the transcripts from looms and meetings. If we're reliable, we don't always have to be right. But we always want to be present. We always want to be available.&nbsp; - Peter Marquez: Please join me in welcoming Peter Marquez to the Work 20XX podcast&nbsp; Thank you Peter. Editor's Note: Recorded 2025-Apr-09, Anaheim Convention Center. My first solo onsite recording with some new gear. Missing my rock star production team. Special shout out to Rob Castaneda and Team ServiceRocket for sharing their booth to enable this recording. YouTube - &nbsp;  &nbsp; Transcript and Show Notes - Click Here&nbsp; &nbsp;

Peter Marquez: Evolution, Ecosystem, Responsive, Rovo | Work 20XX Ep37

Dominic Price returns to Work 20XX, this time from the floor of Atlassian’s Team ’25 conference in Anaheim. Dom shared his candor, introspection, experiences, and hopes on the back end of a busy week, in person, across a small high boy table, on far more than the future of work. Simultaneously tired out and fired up, it promises to take some fun and unexpected turns.&nbsp; Dominic has multiple frameworks, available to all, which can help all teams perform better. From the User Manual, to Working Agreements, the Personal Moral Inventory to the Modern Work Manifesto, think of them as intentional guide rails to prevent unnecessary friction and turbulence down the road when unfounded assumptions collide into behavior and attitude differences around specific actions. Sometimes resulting in intentional internal sabotage. Dom is more than playbooks. He leans into the learning attitude, and looking in for opportunities to have existing beliefs challenged and updated with new information, so we can evolve and progress, not get stuck.&nbsp; Beyond active listening, ask questions, be a catalyst, be curious, be explicit in your acceptance and actively seek out alternative views, approaches, and opinions. How would you approach this problem? What would you do differently? Be the catalyst to move the knowledge forward.&nbsp; Please join me in welcoming Dominic Price back to the Work 20XX podcast This time, live and in person, from Atlassian Team ‘25.&nbsp; Thank you Dom Editors Note: Recorded 2025-Apr-10, Anaheim Convention Center. My first solo onsite recording with some new gear. Missing my rock star production team.&nbsp; Special shout out to Rob Castaneda and Team ServiceRocket for sharing their booth to enable this recording. YouTube - Click Here&nbsp; Transcript and Show notes - Click Here&nbsp;

Dominic Price v2: Curiosity, Impact, Listen, Value | Work 20XX Ep38

Mark Cruth, Principal Modern Work Coach and Advocate at Atlassian, has been knee deep in the Atlassian system of work for years. A driving force behind Atlassian’s Team playbook,and a big fan of starting from templates, Mark has been helping organizations implement better ways of working.&nbsp;&nbsp; Such a treat to sit down with Mark at the Atlassian Team ‘25 event in Anaheim, California. He walked me though some of this foundational team effectiveness philosophies, starting with alignment around goal, clear working agreements, clear roles and responsibilities, and an emphasis on getting closer with the teams one step removed, upstream, and downstream, to stay aligned.&nbsp; Please join me in welcoming Mark Cruth to the Work 20XX podcast&nbsp; Let’s make things more explicit. More communication, fewer assumptions.&nbsp; Thanks again Mark. Editor's Note: Recorded 2025-Apr-10, Anaheim Convention Center. My first solo onsite recording with some new gear. Missing my rock star production team.&nbsp; Special shout out to Rob Castaneda and Team ServiceRocket for sharing their booth to enable this recording. YouTube - &nbsp;  &nbsp; Transcript and Show Notes - Click Here&nbsp;

Marc Cruth: Agreements, Alignment, Explicit, Foundations | Work 20XX Ep39

Jessica “JJ” Reeder was there, with Darren Murph, at GitLab, early pandemic, when suddenly the entire world was interested in their masterpiece, the GitLab Remote Work handbook. When the world was thrown into remote and distributed work over a weekend in Spring 2020, and answers to many of the questions were contained in the tens of thousands of words, and thousands of pages in the GitLab remote work playbook. As JJ recently reminded, that work started a decade ago. She and Darren are no longer at GitLab, and the Pandemic is 5 years removed and fading in the new rear view mirror. Good news, eyes on the future. The future is AI-powered. Good news, the same behaviors, attributes, and best practices that powered success in distributed teams, are the same required to increase team AI adoption. The long held dream of a high functioning organizational knowledge platform, is finally, almost here?&nbsp; Please join me in welcoming “JJ” Jessica Reeder to the Work 20XX podcast. JJ and team are implementing said knowledge platform in her new role at Upwork. As we discuss in this interview, it’s about the hard work, and everyone doing their part, that builds the buy in, and the data base, to dramatically improve the chances of success, wide spread adoption, and a significant reduction in the time spent searching for information. Thanks again, JJ. Editor’s Note: Recorded 2025-April-29 at the Running Remote conference in Austin, Texas. Special thanks to Liam, Egor, Ana, and the entire Running Remote team for collaborating with Work 20XX to capture these in-person interviews with the top minds shaping the future of work. YouTube - Click Here&nbsp; Transctipt and Show Notes - Click Here&nbsp;

“JJ” Jessica Reeder: Scaling Knowledge, Evolution, Operations | Work 20XX Ep40

Ryan Anderson and his global research team are spread across more than 20 countries, allowing them to study a wide variety of built environments, workplaces, homes, schools, and healthcare, not just remotely, but in person. That in-person presence is critical. It gives them the ability to feel what’s happening in different types of spaces, each designed around distinct objectives. Ryan also hosts one of the leading podcasts in the space, About Place—a true masterclass in all things design, workplace, and beyond. In fact, his podcast was one of my earliest and most valued resources as I dove into this community and topic. So it was a real pleasure to sit down in person at Running Remote 2025 in Austin. Ryan shares how experience-based design isn't just about furniture or aesthetics, it's about creating environments that support engagement, autonomy, and wellbeing.&nbsp; We explore the purpose behind workspace design, the data behind engaged teams, and the human factors that too often get overlooked. Ryan also talks about the role of choice and trust in workplace effectiveness, and why spaces that reflect organizational values are more important than ever. Please join me in welcoming Ryan Anderson back to the Work 20XX podcast. Recorded April 29, 2025 | Fair Market, Austin Thanks to Liam Martin, Egor Borushko, Ana Maria Bennett &amp; Team Running Remote YouTube -   &nbsp; Transcript and Show Notes - Click Here&nbsp;

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