In this podcast, Michael Stiefel spoke with Justin Sheehy about how to safely put software into production without creating production incidents. Among the topics discussed were the futility of root cause analysis, and the importance of having a shared language for discussing incidents. This discussion included the need for software to be malleable as well as observable, and noted the fact that there are no pure technology decisions, every one of them is a business decision. They also discussed how the growth and use of artificial intelligence poses a major problem for the ability of engineers to understand and fix production incidents.

Read a transcript of this interview: http://bit.ly/4o7iJsW

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Transcript

Safely Changing Software to Avoid Incidents: A Conversation with Justin Sheehy

Software engineers, architects and team leads have found inspiration to drive change and innovation in their team by listening to the weekly InfoQ Podcast. They have received essential information that helped them validate their software development map. We have achieved that by interviewing some of the top CTOs, engineers and technology directors from companies like Uber, Netflix and more. Over 1,200,000 downloads in the last 3 years.

New tracks tagged #Incident Analysis