In this episode of How I Grew This, Deepak Nair joins Mada Seghete to discuss how banks can drive digital transformation and innovation strategies and deliver a best-in-class digital experience to customers.

Deepak is the Experience Transformation Leader at Citizens Bank and is responsible for managing enterprise transformation journeys that produce exceptional customer experience while reducing operational costs. He has twenty-plus years of experience in digital, marketing, CX, communications, and analytics and has been nominated for being one of the most influential industry contributors by the San Francisco Charter of Digital Analytics Association.

[Greatest Hits] Leading a Winning Digital Transformation Strategy in the Banking Sector

Please join me in warmly welcoming Prof. Alberto Galasso to our podcast.

Prof. Alberto Galasso is a Professor of Strategic Management at Joseph L. Rotman School of Management, University of Toronto and holds the Anthony S. Fell Chair in New Technologies and Commercialization. 

A Research Associate at National Bureau of Economic Research and Research Fellow at The Centre for Economic Policy Research, his work focuses on innovation, technology management, and market dynamics. He also serves on editorial boards of leading journals, including the Strategic Management Journal and Journal of Economics and Management Strategy.

Prof. Galasso earned his PhD in Economics from the London School of Economics and Political Science.

In this episode, Prof. Alberto Galasso shares profound insights from his latest book, The Management of Innovation: Managing and Creating Technology Capital.

The Management of Innovation highlights the critical role of innovation in driving growth while addressing the gap in strategic tools for managing and creating new technologies. Drawing on two decades of research, Prof. Alberto Galasso provides an accessible overview of innovation literature, focusing on technology management and creation. The book explores key trade-offs, resource allocation decisions, and the role of intellectual property, offering MBA students and managers practical insights to enhance innovation strategies and decision-making.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Alberto Galasso has granted permission to share insights from his book, “The Management of Innovation: Managing and Creating Technology Capital,” on Business Talk Podcast Channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Innovation Unleashed: Prof. Alberto Galasso on Managing and Creating Technology Capital

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