Insurers can’t control the weather, but they can control how they communicate policy coverage with their customers. In episode 2 of the Insurance Intelligence Podcast, our experts explore how changing weather is affecting insurance carriers and their end customers. Tune in now.
 
**This Episode Covers:**
 
- Evolving weather patterns.
- Challenges weather brings to every stage of the customer lifecycle.
- Specific KPIs to focus on for improving customer relationships.
 
**Hosted by:** Michael Vermillion, VP and General Manager, Insurance & Healthcare
 
**Featuring:**
 
- Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence
- Breanne Armstrong, Director, Insurance Intelligence
- Mark Garrett, Director, Insurance Intelligence
 
Tune in wherever you listen to podcasts!

Weather Challenges and How to Navigate them | Insurance Intelligence Podcast | Ep 2

Tune in to our exclusive interview with Leonard Martin, Director of U.S. Automotive Retail & Vehicle Protection Products at J.D. Power, and in conversation with Paul Donahue from Advanced Digital Automotive Group at the AMRA MAP conference at Hunter Engineering Company in Missouri.

#JDPower #AutomotiveIndustry #ConsumerInsights #AMRA #MAPConference #HunterEngineering #AutomotiveData #IndustryIntelligence #PaulDonahue
 

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Interview with Leonard Martin

Coming in hot off the heels of the 2024 U.S. Retail Banking Satisfaction Study, Jennifer White, Senior Director of Banking and Payments Intelligence at J.D. Power, discusses key findings from the report. Among the disconnects: The same banking industry that loves to say it puts its customers first has little clue how much their fees annoy them. Trust also comes high on the list for consumers, and White shares the best practices that banks can apply to build it.

EPISODE 165: WHAT CUSTOMERS WANT: J.D. POWER'S EXPERT ON BANK SATISFACTION WEIGHS IN

J.D. Power is a global leader in consumer insights, advisory services, data and analytics.

After amassing 125K listens as host of my previous banking podcast, I'm on my own and taking the game to a new level. Award-winning journalist, Pulitzer Prize finalist, composer and performer of all the Bankadelic music ... pizza fanatic.

Podcast for Automotive Service Business Owners,Unlock the Secrets to Automotive Industry Success

New tracks tagged #JDPower