THE UNSPOKEN FEARS YOUR CLIENTS HAVE
Some of your clients can be blunt and tell you the reason they are cancelling or not signing up for your program.

But most people struggle with conflict and there's a hidden reason behind their decision.

In this episode, I share the unspoken reason clients quit and how you can overcome them.

RYG# 172: The Unspoken Fears Your Clients Have

This is the Engineering Culture Podcast, from the people behind InfoQ.com and the QCon conferences.
In this podcast, Shane Hastie, Lead Editor for Culture & Methods, spoke to Myles Henaghan about the open-sourced "Hierarchy of Engineering Needs" - a systematic framework inspired by Maslow's hierarchy that helps engineering leaders identify and prioritize the most impactful constraints limiting their software delivery systems among competing improvement initiatives.

Read a transcript of this interview: http://bit.ly/45OBs54

Subscribe to the Software Architects’ Newsletter for your monthly guide to the essential news and experience from industry peers on emerging patterns and technologies:
https://www.infoq.com/software-architects-newsletter 

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InfoQ Dev Summit Munich (October 15-16, 2025)
Essential insights on critical software development priorities.
https://devsummit.infoq.com/conference/munich2025

QCon San Francisco 2025 (November 17-21, 2025)
Get practical inspiration and best practices on emerging software trends directly from senior software developers at early adopter companies.
https://qconsf.com/ 

QCon AI New York 2025 (December 16-17, 2025)
https://ai.qconferences.com/

QCon London 2026 (March 16-19, 2026)
https://qconlondon.com/

The InfoQ Podcasts: 
Weekly inspiration to drive innovation and build great teams from senior software leaders. Listen to all our podcasts and read interview transcripts:

- The InfoQ Podcast https://www.infoq.com/podcasts/ 
- Engineering Culture Podcast by InfoQ https://www.infoq.com/podcasts/#engineering_culture 
- Generally AI: https://www.infoq.com/generally-ai-podcast/ 

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Transcript

Finding Your Engineering Bottleneck: The Hierarchy of Engineering Needs

anxiety

This is the Engineering Culture Podcast, from the people behind InfoQ.com and the QCon conferences.
In this podcast, Shane Hastie, Lead Editor for Culture & Methods, spoke to Matthew Card about his resilience framework (CAPSS - Confidence, Adaptability, Purpose, Social Support) which has helped him overcome career challenges and now guides him in building inclusive engineering cultures by empowering teams and breaking echo chambers.

Read a transcript of this interview: http://bit.ly/41iuZNl

Subscribe to the Software Architects’ Newsletter for your monthly guide to the essential news and experience from industry peers on emerging patterns and technologies:
https://www.infoq.com/software-architects-newsletter 

Upcoming Events:

InfoQ Dev Summit Munich (October 15-16, 2025)
Essential insights on critical software development priorities.
https://devsummit.infoq.com/conference/munich2025

QCon San Francisco 2025 (November 17-21, 2025)
Get practical inspiration and best practices on emerging software trends directly from senior software developers at early adopter companies.
https://qconsf.com/ 

QCon AI New York 2025 (December 16-17, 2025)
https://ai.qconferences.com/

QCon London 2026 (March 16-19, 2026)
https://qconlondon.com/

The InfoQ Podcasts: 
Weekly inspiration to drive innovation and build great teams from senior software leaders. Listen to all our podcasts and read interview transcripts:

- The InfoQ Podcast https://www.infoq.com/podcasts/ 
- Engineering Culture Podcast by InfoQ https://www.infoq.com/podcasts/#engineering_culture 
- Generally AI: https://www.infoq.com/generally-ai-podcast/ 

Follow InfoQ:
- Mastodon: https://techhub.social/@infoq 
- X: https://x.com/InfoQ?from=@ 
- LinkedIn: https://www.linkedin.com/company/infoq/
- Facebook: https://www.facebook.com/InfoQdotcom#
- Instagram: https://www.instagram.com/infoqdotcom/?hl=en
- Youtube: https://www.youtube.com/infoq
- Bluesky: https://bsky.app/profile/infoq.com


Write for InfoQ: Learn and share the changes and innovations in professional software development.
- Join a community of experts.
- Increase your visibility.
- Grow your career.
https://www.infoq.com/write-for-infoq

Building a Resilient and Inclusive Engineering Culture with Matthew Card

Dr. Anand Nandkumar, Associate Professor of Strategy and Executive Director of the Srini Raju Centre for IT and the Networked Economy (SRITNE) at the Indian School of Business (ISB), discusses his research on “Balancing Allocative and Dynamic Efficiency with Redundant R&D Allocation: The Role of Organizational Proximity and Centralization.”

To explore Dr. Anand Nandkumar’s research in detail, click here:
https://www.isb.edu/faculty-and-research/faculty-directory/anand-nandkumar

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Anand Nandkumar has generously shared profound insights from his research on  “Balancing Allocative and Dynamic Efficiency with Redundant R&D Allocation: The Role of Organizational Proximity and Centralization,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Rethinking R&D: Dr. Anand Nandkumar on Efficiency, Proximity & Centralization


👉 Tanné de stresser avant de donner un feedback ? Découvrez la méthode des 3C (Contexte, Comportement, Conséquence) pour transformer chaque retour en un puissant cadeau de développement. 


Une formule simple pour un leadership à fort impact. Pour approfondir : https://objectifcoaching.com/donner-feedback-constructif-methode-3c


🔗 Pour suivre toutes les plateformes et accéder à l’ensemble des contenus : 👉 https://objectifcoaching.com/le-lab/


🔔 Abonnez-vous pour ne rien manquer et partagez autour de vous !
Hébergé par Ausha. Visitez ausha.co/fr/politique-de-confidentialite pour plus d'informations.

Épisode #18 - Feedback constructif : la méthode 3C pour développer

Dr. Abhijit Sengupta, Associate Professor of Business Analytics and former Head of the Department of Business Analytics and Operations at Surrey Business School, shares insights from his research, “Bridging Worlds: University–Industry Collaboration and Inclusive Innovation for Public Good.” In this episode, he highlights how partnerships between academia and industry can foster innovation that serves society at large.

To explore Dr. Abhijit Sengupta’s research in detail, click here: 
https://www.surrey.ac.uk/people/abhijit-sengupta

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Abhijit Sengupta has generously shared profound insights from his research on  “Bridging Worlds: University–Industry Collaboration and Inclusive Innovation for Public Good,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

How Academia and Industry Can Work Together for Society’s Benefit

Dr. Ana Isabel Canhoto, Professor of Digital Business at the University of Sussex Business School, shares valuable insights from her research, “Digitalisation and Well-Being: How Features, Tasks, and Context Shape Inclusive Technology.” She highlights how the design of digital tools, the tasks they enable, and the contexts in which they are applied can either promote or impede inclusivity and well-being in society.

To explore Dr. Ana Isabel Canhoto’s research in detail, click here: 
https://profiles.sussex.ac.uk/p577354-ana-isabel-canhoto

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Ana Isabel Canhoto has generously shared profound insights from her research on “Digitalisation and Well-Being: How Features, Tasks, and Context Shape Inclusive Technology,”  during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Digitalisation and Well-Being: Dr. Ana Isabel Canhoto on Building Inclusive Technology

What's more important in business than Cash? Good business credit can help your company grow to new heights. But how do you do it? If your business isn't expanding as quickly as you'd like. Let's face it; you need more resources, time, and capital to turn your vision into reality. 
Whether it's hiring skilled professionals, ramping up marketing efforts, acquiring equipment, or opening a new location, the common hurdle is obtaining the necessary funding and credit.Cheri's guest today is Wade Erickson and Brittany Winner with TJ Corporate Credit Consultants who specialize in helping businesses build corporate credit, get funding through bank relationships and programs as well as many other areas that support business efficiency and growth.
www.TryTuring.ai
www.Sageintl.com or 800-254-5779

What's Better Than Cash? Wade Erickson and Brittany Winner on Building Corporate Credit


👉 Vous redoutez de donner un feedback délicat ?


Découvrez la méthode 3C-RA, un outil simple pour transformer une conversation difficile en un vrai moment de coaching. Apprenez à corriger le tir sans démotiver.


Pour approfondir, l'article complet est ici : https://objectifcoaching.com/feedback-correctif-methode-3c-ra


🔗 Pour suivre toutes les plateformes et accéder à l’ensemble des contenus : 👉 https://objectifcoaching.com/le-lab/


🔔 Abonnez-vous pour ne rien manquer et partagez autour de vous !
Hébergé par Ausha. Visitez ausha.co/fr/politique-de-confidentialite pour plus d'informations.

Épisode #19 - Feedback correctif : la méthode qui change tout

“Anxiety Hack” is not about erasing worry but about rewiring how you meet it. It’s a collection of simple, science-backed shifts and unconventional mental shortcuts designed to interrupt anxious spirals, calm your nervous system, and regain control in the very moment you need it most. Think of it as your pocket toolkit for transforming stress into clarity and momentum.

Software engineers, architects and team leads have found inspiration to build better, high performing teams by listening to the weekly InfoQ Podcast. We have achieved that by interviewing some of the top CTOs, engineers and technology directors from companies like Uber, Netflix and more. Over 500,000 downloads in the last 3 years.

Join Cheri Hill, “Wealth Protection Diva” for an array of fascinating topics centered on what it takes to start, grow, and maintain a successful business.
Not your ordinary business talk show, each week features a successful business owner, community leader or Industry expert who shares their challenges, insights, and advice. Learn about the hidden gems, resources and special events featuring local businesses and nonprofit organizations doing great work within our community. 
Sprinkle on relevant facts, new ideas, inspiring thoughts, invaluable guidance, and of course encouragement-All of the key things it takes to spark and fuel your entrepreneurial dream!
Airs Mondays at 11:30 am and Sundays at 1:00 pm (PDT) on 1060 AM KFOY  Radio.

Welcome to Business Talk, your go-to podcast for the latest trends, insights, and thought-provoking discussions in the business world. Whether you're a business professional, entrepreneur, researcher, or academic, our episodes will challenge you to rethink conventional wisdom and inspire actionable ideas.

Brought to you by Global Management Consultancy, we are committed to driving innovation and excellence in the business community. All content Copyrighted 2024 by Global Management Consultancy.

For more information about our past and upcoming podcasts, please click here:https://www.deepakbbhatt.com/businesstalk

Dustin Bogle has 20 years experience in the fitness industry and has owned 6 gyms in California. In this podcast he's helping Gym Owners scale their business with his proven strategies and frameworks. 

📘 Order his book "Reinforce Your Gym" on Amazon
📲 Book a call with him at FreeCallWithDustin.com

New tracks tagged #MANAGEMENT