We welcome Michael Tutty, PhD, MHA, FACMPE, group vice president, American Medical Association, to this episode of the MGMA Insights Podcast.

Michael will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "Post-COVID-19 Trend Watch: Implications for Practices."

Sponsors:
MGMA Events:

Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.

Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!

CareAllies:
Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care. 

Resources:
Ask An Advisor: advisor@mgma.com

Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract

Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit

MGMA Membership: www.mgma.com/membership

Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de

Thanks again for listening to MGMA's podcasts.

What are the Biggest Trends Shaping Medical Practices?

We welcome Henna Pryor, MSA, PCC, workplace performance expert, keynote speaker, and professional executive coach to this episode of the MGMA Insights Podcast.

Henna Pryor is a two-time TEDx speaker and will be speaking at the MGMA Summit digital event Wednesday, June 7, at noon Eastern time on the topic of, "How Awkwardness Can Be Your Greatest Asset for Taking More Professional Risks ." Go to www.mgma.com/events to learn more about the event and to register today.

Sources:

Henna Pryor website: https://pryoritygroup.com/

Henna Pryor book: https://pryoritygroup.com/book/

Henna Pryor Tedx Talk: https://youtu.be/8L0uvH1wpqg

Sponsors:
MGMA Events:

Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.

Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!

CareAllies:
CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care. 

Resources:
Ask An Advisor: advisor@mgma.com

Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract

Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit

MGMA Membership: www.mgma.com/membership

Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de

Thanks again for listening to MGMA's podcasts.

Awkwardness as a Super Power: A Conversation with Henna Pryor

We welcome Kevin Mulcahy to the show. Kevin has earned his FACMPE, and he’s Senior Director, Provider and Payer Service, Professional Billing Office at Mass General Brigham.

Kevin will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "Payer Contracting is More Than Just Reviewing Rates ."

Sponsors:
MGMA Events:

Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.

Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!

CareAllies:
Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.

Resources:
Ask An Advisor: advisor@mgma.com

Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract

Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit

MGMA Membership: www.mgma.com/membership

Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de

Thanks again for listening to MGMA's podcasts.

MGMA Insights: Payer Contracting 2.0

We welcome Jonathan K. Leer, MHA, MSA, CHFP, Division Administrator — Geriatric Medicine and Gerontology, Johns Hopkins Medicine, to this episode of the MGMA Insights Podcast.

Jonathan will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "What Docs Don't Get Taught: Tools for Talking Finance with Your Clinicians."

Sponsors:
MGMA Events:

Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.

Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!

CareAllies:
Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.

Resources:
Ask An Advisor: advisor@mgma.com

Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract

Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit

MGMA Membership: www.mgma.com/membership

Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de

Thanks again for listening to MGMA's podcasts.

Insights: What Docs Don't Get Taught About Financial Management

We welcome Stephen A. Dickens, JD, M.Ed., FACMPE, Vice President, Medical Practice Services, SVMIC, to this episode of the MGMA Insights Podcast.

Steve will be speaking at the MGMA Summit Digital Event, June 8, at 1:30pm ET, on the topic of, "Critical Conversations."

Sponsors:
MGMA Events:

Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.

Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!

CareAllies:
Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.

Resources:
Ask An Advisor: advisor@mgma.com

Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract

Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit

MGMA Membership: www.mgma.com/membership

Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de

Thanks again for listening to MGMA's podcasts.

Can They Be Salvaged? Critical Conversations

We welcome  Dr. Ashok Roy to the MGMA Insights podcast. Dr. Roy has his MD, his MPH, and his MBA, and he’s Chief Medical Officer of Value-Based Care Solutions at Signify Health.

Dr. Roy recently spoke at the MGMA Summit Digital event on the topic of Applying Data, Analytics and Techonology to Improve Value-Based Care Outcomes. For anyone who registered for that event, you can still access the session on demand until July 10th.

Sources:

Dr. Ashok Roy: https://www.linkedin.com/in/ashok-roy-m-d-m-p-h-m-b-a-3981624/

Signify Health: https://www.signifyhealth.com/?utm_term=signify%20health&utm_campaign=Signify+Health+-+Brand+-+Exact&utm_source=adwords&utm_medium=ppc&hsa_acc=2655586638&hsa_cam=12031073921&hsa_grp=117016843118&hsa_ad=618672368562&hsa_src=g&hsa_tgt=kwd-603228925166&hsa_kw=signify%20health&hsa_mt=p&hsa_net=adwords&hsa_ver=3&gad=1&gclid=CjwKCAjwp6CkBhB_EiwAlQVyxd2JpHhToGtlZwEs4uwS15GgqVbU_fINw7U5pFYEB_v-kW2DISMauBoC2HQQAvD_BwE

Sponsors:
MGMA Events:

Join us on-demand through July 10th, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by accessing the sessions at your own pace through July 10th.

Please check the email you received for the Summit Digital event to access your on-demand learning experience.

CareAllies:
Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.

Resources:
Ask An Advisor: advisor@mgma.com

Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract

Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit

MGMA Membership: www.mgma.com/membership

Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de

Thanks again for listening to MGMA's podcasts.

Applying Data, Analytics and Technology to Improve Value-Based Care Outcomes

We welcome Patricia MacTaggart, MBA, MMA, CAHIMS, Program Director/Teaching Instructor, George Washington University, to this episode of the MGMA Insights Podcast.

Patricia recently spoke on the topic of Innovative Comprehensive Care Models at the MGMA Summit digital event. If you registered for the Summit event you can access this and all the sessions through July 10th.

Sponsors:
MGMA DataDive:
It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets!

The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties.

With this valuable data you can...
• Attract and retain the highest-quality providers
• Drive more revenue through productivity
• And keep costs contained

Learn more by visiting mgma.com/datadive

CareAllies:
Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.

Resources:
Ask An Advisor: advisor@mgma.com

Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract

Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit

MGMA Membership: www.mgma.com/membership

Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de

Thanks again for listening to MGMA's podcasts.

Implementing an Innovative Comprehensive Care Model

Early careerists are beginning their healthcare journey at a time when the industry faces challenges on several fronts, including increased administrative burden, technology challenges, and severe staffing shortages, just to name a few. This leadership panel of early careerists shares ideas about the challenges they’re facing and the opportunities and solutions they are implementing to address them. 

Panelists include:
Nina Cloven, MHA, 2022 MGMA Future Five Award recipient  
Anna Dunbar, 2022 Andrea M. Rossiter, FACMPE scholarship recipient 
David Comiskey, MA, 2022 MGMA Future Five Award recipient

Sponsor:
CareAllies:
Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.

Resources:
Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

MGMAStat: https://mgma.com/mgmastat

MGMA Awards: https://www.mgma.com/awards

If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.

Thank you again for taking the time to listen to MGMA’s podcast network.

The Future is Now: Challenges and Opportunities for Early Careerists

This leadership panel of MGMA consultants and Claire Ernst, MGMA Director of Government Affairs, share ideas about the challenges medical practices are facing and the opportunities and solutions they propose to address them.

Panelists include:
Claire Ernst, JD, Director, Government Affairs at MGMA
Christopher Senkowski, MD, FACS, MGMA Consultant 
Jessica Minesinger, CMOM, FACMPE, MGMA Consultant
Owen Dahl, FACHE, CHBC, LSSMBB, MGMA Consultant

Sponsor:

CareCredit:
From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.

For more information or to get started, visit carecredit.com/mgmapodcast.

Resources:
Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

MGMAStat: mgma.com/mgmastat

MGMA Awards: www.mgma.com/awards

If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.

Thank you again for taking the time to listen to MGMA’s podcast network.

'We Have a Staffing Problem': A Thought Leadership Panel Discussion

This week, MGMA editors Daniel Williams and Colleen Luckett discuss the latest challenges facing medical practices, including rising claims denials and ongoing cash flow issues stemming from the Change Healthcare cyberattack. They share insights and resources for addressing these hurdles.

Articles and Resources mentioned:

1) MGMA stat poll results - Results from the weekly poll reveals rising claims denial rates and show how practices have been impacted (https://www.mgma.com/mgma-stat/steps-toward-revenue-cycle-automation-vary-across-medical-groups )

2) Claims denials webinar - On-demand webinar providing strategies for reducing denials through documentation, authorizations, and eligibility verification (https://www.mgma.com/webinars/future-proof-your-practice-on-demand)

3) Employee loyalty article - Insights newsletter piece on building workplace commitment and prioritizing employee well-being (https://www.physicianspractice.com/view/8-strategies-for-improving-employee-loyalty-and-commitment)

4) The New MGMA Community Home Site: Check out the cool new design where you can connect, network, get questions answered and share your own knowledge in the new member community. (https://community.mgma.com/home  )

5) Harvard Business Review change execution article - Article outlining the importance of clear internal communications for successful change initiatives using the "ACE" approach (https://hbr.org/2024/03/how-to-actually-execute-change-at-a-company?mkt_tok=MTQ0LUFNSi02MzkAAAGRrh59b6aSQzfkxBFh44Fjss76163vnPh9eW3-l2I9ktMfH0MI3NRtudupHCHSMFh6TiFSuoJ28RfqSX6BNDOsONllh8DVlvCzOWCh173iLw)

6) Cash flow crisis management article - Strategies for stabilizing operations and finances after disruptions through immediate cash management and securing short-term financing (https://www.mgma.com/articles/cash-flow-management-strategies-change-healthcare-outage)

Music:
"Cool Piano" by Tagirijus courtesy of Free Music Archive, CC BY-NC-SA

If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at Daniel Williams at dwilliams@mgma.com.

Thank you again for taking the time to listen to the MGMA podcast network.

Week in Review: Navigating Claims Denials and Cash Flow Crises

Medical Group Management Association (MGMA) equips practice administrators and executives with the knowledge and tools to head high-performance physician group practices in a complex and evolving healthcare environment.

New tracks tagged #MGMASummit