This leadership panel of MGMA consultants and Claire Ernst, MGMA Director of Government Affairs, share ideas about the challenges medical practices are facing and the opportunities and solutions they propose to address them.

Panelists include:
Claire Ernst, JD, Director, Government Affairs at MGMA
Christopher Senkowski, MD, FACS, MGMA Consultant 
Jessica Minesinger, CMOM, FACMPE, MGMA Consultant
Owen Dahl, FACHE, CHBC, LSSMBB, MGMA Consultant

Sponsor:

CareCredit:
From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.

For more information or to get started, visit carecredit.com/mgmapodcast.

Resources:
Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

MGMAStat: mgma.com/mgmastat

MGMA Awards: www.mgma.com/awards

If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.

Thank you again for taking the time to listen to MGMA’s podcast network.

'We Have a Staffing Problem': A Thought Leadership Panel Discussion

Matt Robinson is our guest on the MGMA Business Solutions podcast. Matt is Vice President of Sales and Operations at Scrubin Uniforms, LLC. Matt is here today to talk about how practice leaders can remove the pain points in their uniform program.

Resources:
Scrubin Discount on MGMA: https://www.mgma.com/vendors/scrubin-uniforms

Scrubin: https://www.scrubin.com/?gclid=Cj0KCQjwuZGnBhD1ARIsACxbAVg2N-Lu0IfQnr2R3UvGtiez9FesNyPRBXy9uvLSEraIQwhYGwIZ_SEaAnYyEALw_wcB

Business Solutions: How to Remove the Pain Points in Your Uniform Program

Our guest today is Craig Wiberg, senior manager of digital events at MGMA. Craig is here today to talk about what you can expect to learn and experience at the 2023 Leaders Conference, Hosted by MGMA Oct 22-25 in Nashville, TN.

Resources:

MGMA Leaders Conference registration: https://mgma.com/conferences/leaders/register

Leaders Conference Schedule: https://mgma.com/conferences/leaders/schedule

Overview: https://mgma.com/conferences/leaders/overview

Venue: https://mgma.com/conferences/leaders/venue

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.

If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

Sponsor:

CareCredit:
From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.

For more information or to get started, visit carecredit.com/mgmapodcast.

Everything You Need to Know: The 2023 Leaders Conference in Nashville

Our guest today is Christopher Clarke, administrator at Dermatology Consultants of Sacramento. Christopher has earned his MBA and his FACMPE and is here to discuss the U.S. Army's 11 Principles of Leadership.

Resources:

11 Principles of Leadership: https://www.washoeschools.net/Page/14798

FACMPE: https://www.mgma.com/apply-for-fellowship

Dermatology Consultants of Sacramento: https://sactoderm.com/

MGMA Leaders Conference registration: mgma.com/conferences/leaders/register

Leaders Conference Schedule: mgma.com/conferences/leaders/schedule

Overview: mgma.com/conferences/leaders/overview

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.

If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

Sponsor:

CareCredit:
From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.

For more information or to get started, visit carecredit.com/mgmapodcast.

Member Spotlight: Christopher Clarke on 'the U.S. Army's 11 Principles of Leadership'

Our guest today is Erich Koch. Erich serves as Executive Director of Rolling Hills Clinic, a 5-location Indian Health Services clinic in Northern California. He shares his story of transitioning from the financial side of the practice to an executive role.

Resources:

Rolling Hills Clinic: https://rhclinic.org/

ACMPE: https://mgma.com/american-college-of-medical-practice-executives-acmpe?utm_source=digital&utm_medium=search&utm_campaign=cer-board-jul-2023-becomeboardcertifiedbrand&gad=1&gclid=Cj0KCQjwl8anBhCFARIsAKbbpyTQ2F4c2AM0Gfe3zTtr0ALdDisFF4WktSQbH-dfLppSNCDMHk6hzJUaAl63EALw_wcB

FACMPE: www.mgma.com/apply-for-fellowship

MGMA Leaders Conference registration: mgma.com/conferences/leaders/register

Leaders Conference Schedule: mgma.com/conferences/leaders/schedule

Overview: mgma.com/conferences/leaders/overview

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.

If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

Sponsor:

CareCredit:
From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.

For more information or to get started, visit carecredit.com/mgmapodcast.

Member Spotlight: Healthcare Leader Shares Journey from Finance to Administration

We welcome Catie Wallace to the MGMA Member Spotlight podcast. Catie is Assistant Director of Clinical Operations, UT Southwestern Medical Center. Catie has earned her MBA, BSRT(T), and CMPE.

Catie shares her personal healthcare story of battling with cancer as a teen, her journey as a healthcare leader, and how she uses her experiences to mentor other healthcare professionals.

Resources:

UT Southwestern Medical Center: https://www.utsouthwestern.edu/

FACMPE: www.mgma.com/apply-for-fellowship

Our sponsor for this episode is the MGMA Leaders Conference, which will be help in Nashville, TN, Oct 22-25. For more information to to MGMA.com/events. 

Additional Resources:

MGMA Leaders Conference registration: mgma.com/conferences/leaders/register

Leaders Conference Schedule: mgma.com/conferences/leaders/schedule

Conference Overview: mgma.com/conferences/leaders/overview

Member Spotlight: A Cancer Survivor Shares Her Inspiring Healthcare Journey

We welcome Noah England to the MGMA Member Spotlight podcast. Noah is Chief Operating Officer at Piedmont Plastic Surgery and Dermatology. Noah has earned his MBA, his BSRT(T), and his ACMPE.

Noah shares his personal healthcare story, his journey as a healthcare leader, and how he is on the road four out of five days a week to meet face-to-face with leaders at Piedmont's various locations.

Resources:

PIEDMONT PLASTIC SURGERY & DERMATOLOGY: https://www.ppsd.com/

ACMPE: https://mgma.com/american-college-of-medical-practice-executives-acmpe?utm_source=digital&utm_medium=search&utm_campaign=cer-board-jul-2023-becomeboardcertifiedbrand&gad=1&gclid=CjwKCAjwgZCoBhBnEiwAz35RwkiRUhZWRf-dLhOHT9zdOGD06TlBXpFb3kwMc_sIVBKh8H7lP8ufNxoCE_oQAvD_BwE

SPONSORS:
PDS (Practice Data Solutions):
Unlock the full potential of your healthcare data with Practical Data Solutions! Benchmarks take on new meaning when blended with Key Performance Indicators like Expense, Productivity, Scheduling and Patient satisfaction data. Optimize your reporting to make better decisions with PDS analytics. Discover how at pds-online.com/

MGMA Leaders Conference
We're also sponsored by the MGMA Leaders Conference, which will be help in Nashville, TN, Oct 22-25. For more information to to MGMA.com/events.

Additional Leaders Resources:

MGMA Leaders Conference registration: mgma.com/conferences/leaders/register

Leaders Conference Schedule: mgma.com/conferences/leaders/schedule

Conference Overview: mgma.com/conferences/leaders/overview

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.

If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

Member Spotlight: A Road Warrior's Rules to Practice Success

In this episode of the MGMA Week in Review podcast, we feature content on behavioral health care integration.

Sources:

Behavioral Health Care: https://mgma.com/mgma-stat/behavioral-health-care-integration-continues-in-medical-groups-post-pandemic-world

MGMA Leaders Conference: mgma.com/conferences/leaders/overview

Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com.

Thank you again for taking the time to listen to the MGMA podcast network.

Week in Review: Where Are We With Behavioral Health Care Integration?

In this episode of MGMA's Business Solutions podcast, we speak with Jamie Mallinger, Vice President and General Manager at Klara. Jamie is here to share his thoughts and expertise on best practices to address call volume challenges and workflow automation.

Resources Discussed:
* Klara: https://www.klara.com/
* Webinar On-Demand: https://www.klara.com/webinar/what-patients-really-want-where-does-your-practice-stack-up
* Call volume challenges: https://www.klara.com/patient-communication
* Workflow automation: https://www.klara.com/workflow-automation
* Success stories:  https://www.klara.com/success-stories 

Additional Resources:

MGMA Leaders Conference registration: mgma.com/conferences/leaders/register

Leaders Conference Schedule: mgma.com/conferences/leaders/schedule

Conference Overview: mgma.com/conferences/leaders/overview

Business Solutions: Best Practices to Address Call Volume Challenges and Workflow Automation

In this episode of the MGMA Week in Review podcast, we welcome MGMA writer and editor Colleen Luckett to the show to share her thoughts on new MGMA content including an update on our COVID-19 Vaccine Billing and Coding Tool, an MGMA Stat poll about physician retirement and burnout, and the Mayo Clinic on best practices for shaping culture.

Sources:

Billing and Coding Tool for COVID19: https://www.mgma.com/member-tools/billing-and-coding-for-covid-19-toolkit

Physician Burnout: https://mgma.com/mgma-stat/staying-vigilant-against-physician-burnout

The Mayo Clinic on Shaping Culture: https://mgma.com/articles/formalizing-values-review-an-organizational-strategy-to-shape-culture

MGMA Leaders Conference: mgma.com/conferences/leaders/overview

Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com.

Thank you again for taking the time to listen to the MGMA podcast network.

Week in Review: A Vaccine Tool, Physician Retirement, and the Mayo Clinic on Shaping Culture

Medical Group Management Association (MGMA) equips practice administrators and executives with the knowledge and tools to head high-performance physician group practices in a complex and evolving healthcare environment.

New tracks tagged #MPE23