In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the latest MGMA Stat poll and results.

Sources:
MGMA Stat: https://www.mgma.com/mgma-stat/social-determinants-of-health-a-driving-force-in-medical-group-data-collection 

Physician Fee Schedule: 2024 Medicare Physician Fee Schedule

Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com or email Daniel Williams directly at dwilliams@mgma.com.

Thank you again for taking the time to listen to the MGMA podcast network.

Week In Review: Updated Tools, Better Data Collection

In this episode, we welcome Morgan Soster, a recipient of the MGMA 2023 Future Five Award. Morgan is currently Director of Practice Administration of Guthrie Medical Group PC.

Resources:
MGMA.com Award Winners: www.mgma.com/mgma-acmpe-awards-and-recognition

MGMA Award Winner Podcasts: soundcloud.com/mgmapods/sets/award-winners-2023

Sponsor: Physician Business Training
physicianbusinesstraining.com/
This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit.

Additional Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com or email Daniel Williams directly at dwilliams@mgma.com.

Thank you again for taking the time to listen to the MGMA podcast network.

Member Spotlight: A Conversation with Future Five Honoree Morgan Soster

This episode of the MGMA Member Spotlight Podcast features Daryn Keeney, Director of Revenue Cycle Management at Galen Medical Group.

Daryn discusses his current role overseeing revenue cycle management for a large multi-specialty medical group. He highlights some of the challenges in ensuring accurate billing and collections. Daryn also talks about how MGMA resources have supported his work.

Sources discussed:
MGMA Book Club: https://community.mgma.com/communities/community-home?communitykey=2811bd2f-87b0-451e-9dc7-018c7e8a233a

MGMA Book for January: https://www.amazon.com/Insight-Self-Aware-Ourselves-Clearly-Succeed/dp/0451496817

Big Idea Podcast: https://podcasts.apple.com/dk/podcast/big-ideas-from-the-business-intelligence-guy/id1456686937

Sponsor: Physician Business Training (https://physicianbusinesstraining.com/)

This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit.

MGMA Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at dwilliams@mgma.com. 

If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

Member Spotlight: A Journey in Revenue Cycle Management with Daryn Keeney

This episode of the "MGMA Women in Healthcare Podcast" is the debut of MGMA consultant Adrienne Lloyd, MHA, FACHE, as the host of this show. 

The guest is Rhonda Buckholtz, CPC, CPMA, CRC, CDEO, CMPE, CHC, COPC, CGSC, CPEDC. Rhonda is a John Maxwell leadership coach and is also the President of the National Advisory Board for the AAPC. Rhonda’s current role is the Chief Compliance Officer for Vision Innovation Partners. 

Adrienne met with Rhonda to discuss healthcare quality and innovation, including challenges such as quality of care issues and managing cultural changes post-COVID. Rhonda also emphasized the importance of understanding the full global picture regarding quality of care and patient experience.

Sources discussed:
MGMA Book Club: community.mgma.com/communities/com…c7-018c7e8a233a

MGMA Book for January: www.amazon.com/Insight-Self-Awar…eed/dp/0451496817

Big Idea Podcast: podcasts.apple.com/dk/podcast/big-…uy/id1456686937

Sponsor: Physician Business Training (physicianbusinesstraining.com/)

This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit.

MGMA Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

Music: "Pablito's Way" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at dwilliams@mgma.com.

Women in Healthcare:  Navigating Healthcare's Changing Landscape with Empathy and a Focus on Quality

This episode of the MGMA Member Spotlight Podcast features Charles Bissette, Director of Optimization and Integration at WakeMed.

Source: https://www.wakemed.org/

Sponsor: Physician Business Training (https://physicianbusinesstraining.com/)

This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit.

MGMA Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at dwilliams@mgma.com.

If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

Member Spotlight: Fostering Collaboration and a High-Performance Culture at WakeMed

This episode of the MGMA Member Spotlight Podcast features Taylor Johnson, MBA, CMPE, Manager, Physician Practice Development, PS2, AMA.

Sources:
LinkedIn: https://www.linkedin.com/in/taylormetallojohnson/

MGMA Article: https://www.mgma.com/articles/how-to-engage-physicians-in-the-claims-cycle

Sponsor: Physician Business Training (https://physicianbusinesstraining.com/)

This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit.

MGMA Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at dwilliams@mgma.com.

Member Spotlight: Talking Physician Practice Development with Taylor Johnson

In this episode, Jonathan Leer, Division Administrator at Johns Hopkins and Shannon Bishop, Academic Administrator at Johns Hopkins, join the MGMA Member Spotlight podcast. They discuss a new physician business training course that Johns Hopkins partnered with MGMA on to provide business and financial education to physicians that is not typically taught in medical school.

Key Takeaways:

* Physicians receive extensive medical training but no formal business training, causing gaps in knowledge when entering practice.

* The new self-paced online course has 9 modules covering topics like practice models, insurance, compensation, personal finance, and more.

* It includes proprietary benchmark salary data from MGMA to help physicians negotiate fair compensation packages.  

* The course provides 7 hours of CME credit.

* It's designed for residents, fellows, and early-mid career physicians entering leadership roles.

Resources:

Course website: www.physicianbusinesstraining.com

Direct link: www.mgma.com/online-courses/what-docs-dont-get-taught

Additional MGMA Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

Music: "Be Cool" by Mr. Smith, courtesy of Free Music Archive, CC BY-NC-SA

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.

Member Spotlight: New Physician Business Training Course from Johns Hopkins and MGMA

Welcome to this edition of MGMA's Week in Review podcast. Today we'll review a predictive analytics and a roundup of healthcare advocacy.

Sources:
MGMA position papers: https://www.mgma.com/advocacy/position-papers

MGMA Stat: https://www.mgma.com/mgma-stat/accurately-predicting-no-shows-with-advanced-analytics-to-address-patient-access

MGMA Webinar: www.mgma.com/webinars/recreatin…5D5XC53XamqGXEDV9g

Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

Music: "Cool Piano" by Tagirijus courtesy of Free Music Archive, CC BY-NC-SA

If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com or email Daniel Williams directly at dwilliams@mgma.com.

Thank you again for taking the time to listen to the MGMA podcast network.

Week in Review: Leveraging Predictive Analytics to Improve Overbooking an No-Shows

Welcome to another episode of Mindful Medicine, the podcast that explores health and wellness through mindfulness and thoughtful discussion. On today's episode, host Daniel Williams speaks with Amanda Jensen about a recent program she facilitated for MGMA employees on Black History Month and health equity. Amanda designed the session to provide education on these important topics and encourage learning directly from Black voices.

Summary:
In this conversation, Jensen provides context around the program she developed for MGMA employees and shares key insights. She emphasizes the importance of maintaining an open and curious mindset when learning about issues like racial disparities in healthcare. Participants discussed articles on Black maternal health mortality in small groups. Jensen also defines important terms like health equity and discusses factors contributing to inequities faced by Black communities. Throughout, she stresses the need for ongoing education to improve patient care and outcomes. This insightful episode highlights the value of mindfulness and critical thinking when discussing complex social issues.

Key Takeaways:
- Differences between equality and equity in healthcare
- Social determinants that impact health inequities
- Lack of doctor/nurse training contributing to inequities

Quotes:
"Black history is American history. So I really think that we should be learning about it all year, especially as so much of it is left out of traditional history, education." - Amanda Jensen

"Health equity requires the examination of social determinants of health and providing appropriate supports, so that people have what they need in order to access and experience safe healthcare." - Amanda Jensen

Resources:
- Black History For Real podcast (https://wondery.com/links/black-history-for-real/?gad_source=1&gclid=CjwKCAiAivGuBhBEEiwAWiFmYbiZ9lf0SRx9I4z5P901gUz9qfk9lGTYqrRP4uqCNBBVGXWjzNTY3RoCpssQAvD_BwE&gclsrc=aw.ds)
- CDC's Foundations of Health Equity training (https://www.cdc.gov/healthequity/training/index.html)
- AMA's program on health equity champions (https://www.ama-assn.org/education/improve-gme/give-resident-physicians-know-how-advance-health-equity#:~:text=The%20course%20is%20part%20of,for%20residents%20on%20the%20go.)
- Book "Legacy" by Dr. Uché Blackstock (https://www.penguinrandomhouse.com/books/705871/legacy-by-uche-blackstock-md/)

MGMA Resources:
MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

Music: "Street Walk" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at dwilliams@mgma.com.

Mindful Medicine: Cultivating an Open Mind When Discussing Racial Disparities in Healthcare

Welcome to another episode of the MGMA Member Spotlight Podcast. In this episode, host Daniel Williams sits down with Jojy Schless, the Director of Operations at Geneva Eye Clinic. Jojy brings a wealth of experience in practice culture, staff retention, customer service, and leadership coaching. This episode delves into Jojy's unique career journey, the culture at Geneva Eye Clinic, and her passion for leadership development.

Key Topics Discussed:
* Jojy's diverse background and path to her current role in healthcare operations
* The structure and focus of Geneva Eye Clinic, a small, independent multi-specialty ophthalmology practice
* Jojy's efforts to transform the practice's culture from one of "intimidation" to one aligned with the physicians' vision of high-quality care and work-life balance
* Jojy's passion for leadership development, mentoring, and helping team members reach their full potential
* Jojy's work-life balance strategies, including her podcast "The Deconstructed Woman"
* Resources and encouragement for other MGMA members to get involved in the organization's programs and community

Resources:
Geneva Eye Clinic
MGMA Community
The Deconstructed Woman Podcast
MGMA Managing Stress Program (contact Daniel Williams at dwilliams@mgma.com if interested)
Jim Collins Books

We Want to Hear From You:
Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on an MGMA podcast. Email us at:

Daniel Williams: dwilliams@mgma.com
Ryan Reaves: rreaves@mgma.com
Colleen Luckett: cluckett@mgma.com
Cristy Good: cgood@mgma.com

Thank you for tuning in to the MGMA Podcast Network. Please subscribe and leave us a review. See you next time!

MGMA Member Spotlight: Jojy Schless on Her Journey from Social Work to Healthcare Leadership

Medical Group Management Association (MGMA) equips practice administrators and executives with the knowledge and tools to head high-performance physician group practices in a complex and evolving healthcare environment.

New tracks tagged #MedicalGroup