No Sua Marca Vai Ser Um Sucesso, Jaime Troiano e Cecília Russo explicam como funciona o método NPS para medir o quanto uma marca é recomendada pelo público. O comentário vai ao ar aos sábados, às 7h50 da manhã, no Jornal da CBN.

Sua Marca Vai Ser Um Sucesso: quais as marcas mais recomendadas no Brasil

The Boyz have been scattered. Dispered. Asunder. Simply spread across the globe.  Where?  Well you'll have to listen to them discuss baseball, chicken wings and briefly mention the Simpsons to find out! 

Like, subscribe, follow @gabbingwithbabish on instagram and electronically mail us @ gabbingwithbabish@gmail.com!

Episode 274 - Wherems't Art Thou Boyz?

Binnen klanttevredenheid zijn er drie veelgebruikte methodes om sentiment te meten: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT) en Customer Effort Score (CES). Elk heeft zijn eigen sterke punten en toepassingen. In deze blog duiken we dieper in deze methodes, bespreken we wanneer je ze het beste kunt gebruiken en geven we praktische tips voor implementatie.

Lees hier het artikel: https://www.invalshoek.nl/blog/nps-csat-ces/

NPS, CSAT & CES: wanneer gebruik je welke methode?

dEEs`ART - 4'3202 ...zcetsw

РУУУШ наживо – це подкаст про ідеї та концепції, що змінюють сучасний маркетинг. Від засновника школи інноваційного маркетингу ruuush.marketing, Михайла Траверсе.

У третьому епізоді Михайло Траверсе, директор зі стратегії ISD Group та засновник РУУУШ, спілкується з Оленою Цисар дослідницею, консультанткою з клієнтського сервісу та партнеркою 4service Group.

🎙️У цьому епізоді розбираємося клієнтським сервісом та клієнтським досвідом:
– Системний підхід до управління клієнтським досвідом
– Важливість клієнтського досвіду як конкурентної переваги
– Сервісний дизайн в Україні

Разом зі спікерами обговорюємо: 
✅ Клієнтський досвід охоплює весь цикл взаємодії з брендом
✅NPS має свої переваги, але й недоліки
✅Культурні особливості впливають на сприйняття сервісу
✅Управління клієнтським досвідом в різних департаментах


Таймкоди:
⁠00:00⁠ Вступ до клієнтського досвіду та сервісу
⁠01:33⁠ Різниця між клієнтським досвідом та сервісом
⁠05:40⁠ Моделі зрілості клієнтського досвіду
⁠08:09⁠ Емоції та спогади в клієнтському досвіді
⁠12:52⁠ Сервісний дизайн в Україні
⁠17:31⁠ NPS та його застосування
⁠21:05⁠ Якісні дослідження та їх значення
⁠21:42⁠ Сервіс в Україні: сприйняття та реальність
⁠26:17⁠ Експансія бізнесу та культурні особливості
⁠29:10⁠ Вплив пандемії на ресторанний бізнес в Україні
⁠31:12⁠ Клієнтський досвід як конкурентна перевага
⁠35:48⁠ Сервісна чутливість в різних індустріях
⁠38:32⁠ Експертиза в управлінні клієнтським досвідом
⁠42:25⁠ Розвиток спільноти експертів з клієнтського досвіду
⁠48:01⁠ Системний підхід до клієнтського досвіду

https://www.ruuush.marketing
https://www.instagram.com/ruuush.marketing/
https://www.facebook.com/ruuush.marketing/

Клієнтський досвід як бізнес дисципліна

NPS edits erase Harriet Tubman from Underground Railroad history, alter slavery language & Fugitive Slave Act references, shifting narrative toward cooperation.

Shocking Truth NPS Underground Railroad History Edits

On this BONUS EPISODE of CASCADE OF HISTORY, Feliks Banel speaks with Superintendent Tracy Fortmann of the Fort Vancouver National Historic Site in Vancouver, Washington.

A new visitor center film called "Where We Converge" premieres at Fort Vancouver next Wednesday, July 30, 2025 and the public is invited. Superintendent Fortmann also gives a preview of the Fort Vancouver Bicentennial Commemoration coming up on Saturday, August 16, 2025.

Information about the film premiere on July 30, 2025
https://www.nps.gov/planyourvisit/event-details.htm?id=8F56DBFF-9F38-743D-729C062BF3CE4A09

Information about the Fort Vancouver Bicentennial Commemoration on August 16, 2025
https://www.nps.gov/planyourvisit/event-details.htm?id=1930BAD9-9934-8E3F-B366845A594C8B3C

CASCADE OF HISTORY is broadcast LIVE most Sunday nights at 8pm Pacific Time via SPACE 101.1 FM in Seattle and gallantly streams everywhere via space101fm.org. The radio station is located at historic Magnuson Park - formerly Sand Point Naval Air Station - on the shores of Lake Washington in Seattle.

Subscribe to the CASCADE OF HISTORY podcast via most podcast platforms.


BONUS EPISODE: Fort Vancouver 7/30 Film Premiere and 8/16 Bicentennial Preview

A final goodbye wrapped in rain. ‘You Can’t See Tears in the Rain’ tells the story of an empath walking away from a narcissist’s web ... the lies, the gaslighting, the empty promises. Every drop hides the pain, every note carries the strength to finally let go."

YOU CAN´T SEE TEARS IN THE RAIN

Songwriter and Lyrics: (BONDLEZZ) Torsten Ulrich Galts


[Verse 1] 
You didn’t look back. 
 Not once.  
Not even to see if I felt cracked
(felt so cracked) 
 Into a thousand aching reflections 
 On the pavement beneath your feet. 
 The rain came down like mercy  
But there was no mercy left in you.  
And so I stood in silence,  
Like a monument to everything we both walked through.
(Like a monument we both walked through)

[Verse 2] 
 I didn’t cry.  
Not where you could see.  
I begged the sky to do it for me.  
Every drop a swallowed scream  
Every puddle a piece of the dream. 
 I left bleeding at the door  
You played a role.
 The lyrics of the play now left on the floor.
(the lyrics of the play now left on the floor)

[Chorus] 
You can’t see tears in the rain,
But don’t you dare think I feel no pain.
Your shadow left, your echo stayed
And everything we were, the rain just washed away.
You can’t see tears in the rain,
They vanish where heartbreak has no name.
But in every storm, you’ll hear me cry
The crazy little thing called love you just let it die.
You can’t see tears in the rain,
But they are here, in every drop, every ache, every vein.
Don't let me know it all was just in vain.
(Was it all in vain?)

[Verse 3] 
 I should’ve screamed. 
 I should’ve begged.  
But your goodbye was a guillotine  
And I bowed my neck.  
You taught me to smile through sorrow  
To make pretty what hurts like hell  
But tonight I danced in the thunder  
And I let the silence yell.

[Bridge] 
 I loved you like lightning loves ruin.  
Fast. 
Bright. 
Fatal.  
But you were a coward in candlelight,  
Afraid of anything real.  
So I gave you the shadow  
And I kept the feel.

[Chorus]  
You can’t see tears in the rain,
But don’t you dare think I feel no pain.
Your shadow left, your echo stayed
And everything we were, the rain just washed away.
You can’t see tears in the rain,
They vanish where heartbreak has no name.
But in every storm, you’ll hear me cry
The crazy little thing called love you just let it die.
You can’t see tears in the rain,
But they are here, in every drop, every ache, every vein.
Don't let me know it all was just in vain.
(Was it all in vain?)

[Final Chorus]  
You can’t see tears in the rain 
 But if you could, you'd drown  
You’d choke on the truth  
You keep burning down 
 Every “I love you” you ever faked  
Every vow you didn’t make  
It’s all falling now, without grace 
 And the rain… The rain took my place.

[Outro]  
So if your soul ever stirs in a midnight storm 
 Know it’s me.  
Still grieving.  
Still warm.  
But gone.

YOU CAN´T SEE TEARS IN THE RAIN (blues edit)

Today’s program (originally broadcasted on 2/20/2025) is on Protecting the Remaining Pre-Colonial, Genetic Buffalo Relations. Listen for the hour as our guest provides listeners with an extensive update on the last remaining buffalo relations in and around the Yellowstone National Park region continue to be attacked, prodded, coerced and killed as result of the Yellowstone National Park Services buffalo management practices and the state of Montana’s deceptive claims that killing more buffalo relations is necessary for ecologically sustainable purposes, all that and more. In since 2024 and up to March 2025, ~487 buffalo relations have been taken. 

Once numbering 30-60 million, bison were hunted to near extinction in the late 1800s. Men would shoot them through train windows for purpose for sport or the hide trade and left them to rot on the plains of Mother Earth. Entire herds were wiped out and the buffalo relations were slaughtered to gain control over Indigenous peoples who relied on bison for food, clothing, shelter, tools, cultural and spiritual practices, and more. Settler colonial knew this, and their strategy to eliminate buffalo relations was equivalent to eliminating Indigenous peoples traditional and cultural practices.

By 1890, there were less than 1,000 bison with only twenty-three surviving in Yellowstone’s Pelican Valley. Today, there are around 6,000 pre-colonial genetically intact buffalo relations living throughout the region who are constantly under threat from the state of Montana, hunters and ranchers, and the Yellowstone National Park’s buffalo management practices that could result in the substantial reduction of the buffalo population with its most recent proposal and with support of state of Montana. 

Guest:
•	Mike Mease, co-founder of the Buffalo Field Campaign.
 
Archived programs can be heard on Soundcloud at: https://soundcloud.com/burntswamp

American Indian Airwaves streams on over ten podcasting platforms such as Amazon Music, Apple Podcast, Audible, Backtracks.fm, Gaana, Google Podcast, Fyyd, iHeart Media, Mixcloud, Player.fm, Podbay.fm, Podcast Republic, SoundCloud, Spotify, Tunein, YouTube, and more.


Defending the Remaining Pre-Colonial, Genetic Buffalo Relations

Confused between NPS (National Pension System) and Fixed Deposits? This episode breaks down both investment options, comparing returns, tax benefits, liquidity, and risks—so you can decide what suits your financial goals best. Perfect for anyone planning long-term wealth creation and retirement.

NPS vs FD_ Which is the Better Investment Option

РУУУШ наживо – це подкаст, в якому ми говоримо про маркетингові інновації в широкому розумінні: бренд-стратегії, ефективність комунікацій, людиноцентричність і нові маркетингові фреймворки. Від засновника школи інноваційного маркетингу РУУУШ.

American Indian Airwaves (AIA), an Indigenous public affairs radio porgram and, perhaps, the longest running Native American radio program within both Indigenous and the United States broadcast communication histories. Also, AIA broadcast weekly every Thursday from 7pm to 8pm (PCT) on KPFK FM 90.7 Los Angeles (http://www.kpfk.org).  Facebook: https://www.facebook.com/aiacr


American Indian Airwaves is produced in Burntswamp Studios and started broadcasting on March 1st, 1973 on KPFK in order to give Indigenous peoples and their respective First Nations a voice about the continuous struggles against Settler Colonialism and imperialism by the occupying and settler societies often referred to as the United States, Canada, Mexico, and the Latin and South America countries located therein.

American Indian Airwaves operates as an all-volunteer collective with no corporate sponsorship and no underwriters.

`pracy fizycznej nieścierpię
ty palisz packi w przerwie
jak ja nie palę to mam przerwę´
Đ$`on tour ¦ đ§´teren art* & ˛<Ďuet˘T°Dangg@¨>

Invalshoek is een baanbrekend online marketing bureau in Amsterdam. We helpen B2B bedrijven bij het oplossen van complexe problemen en het verslaan van de concurrentie. Dit doen wij door online marketing, online adverteren en CRM campagnes te ontwikkelen en uit te voeren die zorgen voor meer leads van hoge kwaliteit – leads die sneller klant worden.

Bezoek onze website: https://www.invalshoek.nl

We have a podcast where we talk about Binging with Babish, a YouTube cooking show where Andrew Rea makes the food from film and television.

CASCADE OF HISTORY is the only LIVE radio show presenting news and stories about people doing cool things with and for history in Washington, Oregon, Idaho and British Columbia. We talk about people, artifacts, books, maps, photos, places, landmarks, public lands, state and national parks, trails, highways, and the historic events that can bring us all together.

The show is broadcast LIVE most Sunday nights at 8pm Pacific Time on SPACE 101.1 FM (and streaming via http://www.space101fm.org ) from studios located on the shores of Lake Washington in historic Magnuson Park in Seattle, former site of Sand Point Naval Air Station (though sometimes CASCADE OF HISTORY originates from remote locations around the region). The podcast feed consists of the weekly broadcast, plus frequent bonus episodes with timely and topical interviews, vintage local audio or other Pacific Northwest history-related content - and sometimes even BREAKING NEWS.

Producer and host Feliks Banel is an Emmy-winning and Edward R. Murrow Award-winning broadcaster, and former deputy director of Seattle's Museum of History & Industry (MOHAI).

Send your questions, comments, guest suggestions, news tips and other correspondence to cascadeofhistory@gmail.com.

"Welcome to my world of music where each song is a mirror of my inner self.

As a treated Borderliner, living with hypersensitivity, my emotions run deep and so do my lyrics. 

Writing music is not just a passion, it's a lifeline. 
It helps me process the chaos, the beauty, the pain and the moments of light.

Each song I create carries the weight of real experiences drawn from struggles, intensity and vulnerability. 

I write to understand myself and hopefully to help others feel understood too.

While studying Songwriting and Sound Engineering I also explore the use of AI music production tools to expand my emotional storytelling with modern and expressive soundscapes.

All lyrics in my original songs are written by me, born from my inner voice and truth.
(With the exception of reworks or covers.)

Thank you very much for listening to my tunes and stories.
If my songs resonate with you, know that you're not alone."

Let´s keep posted ... 


„I think songwriting is the ultimate form of being able to make anything that happens in your life productive.“ – Taylor Swift.

New tracks tagged #NPS