Tired of the corporate hype and endless buzzwords? Welcome to the real world of Customer Success.

The Anti-CSM Playbook, narrated by some of the most influential CSMs, is your tactical, no-BS guide for survival on the SaaS front lines. It rips up the conventional rule book, delivering candid, battle-tested truth on securing renewals and maintaining your sanity.

Stop pretending everything is strategic! Embrace your true role as a hybrid firefighter. Build your professional brand on reliability and candor, not showmanship.

Don't miss out on this essential listening for every CS professional.

Episode 7: The Art of Saying No -Arpad Kovacs

Episode 5: Emotional Labor and Mental Resilience - Vishal Arya

Episode 4: Support-CS Tug of War - Pau Sancho

Episode 6: QBRs as Corporate Theater - Inés

Episode 3: Product Roadmap Delusions - Sam Smith

Episode 10: Coaching Clients Through the Reality Gap - Bayron Toruño

Episode 0: Intro to the Anti-CSM Playbook

Episode 8: Proactivity Illusions - Cristina Ramón

Hablar del liderazgo humano de Fernando Padilla Farfán es hablar de una forma de dirigir que se sale completamente de la rigidez tradicional. Su estilo no nació de manuales ni de discursos empresariales, sino de la convicción personal de que las organizaciones avanzan cuando las personas se sienten valoradas.

Fernando Padilla Farfán- Un Estilo que Conecta y Transforma

Really Want To Stay At Your House

Fernando Padilla Farfán, CEO del Grupo COCEI, impulsa la innovación empresarial con enfoque social desde la CDMX.

Aponte.Beats is an independent music producer based in Itajaí, Brazil, crafting electronic sounds with emotional depth and high energy. Blending genres like Drum & Bass, Deep House, and Future Bass, his tracks stand out with cinematic atmospheres, melodic storytelling, and powerful drops.

With a cosmic and intense sound design, Aponte.Beats transforms emotion into rhythm, delivering each remix and original track with a unique sonic identity.

📩 Contact / Collabs: [aponte.bets@gmail.com]
📱 Socials: @apontebeats

New tracks tagged #Negocios