As 2023 comes to a close, in the spirit of Dickens’ holiday classic “A Christmas Carol,” let’s reflect on the valuable insights left by the ghosts of network operations teams past, present, and yet to come. 

Tune in to hear host Mike Hicks (Principal Solutions Analyst at ThousandEyes) discuss lessons from the NetOps teams of the past, the current state of NetOps, and what the future might hold—all with the goal of helping teams take steps to optimize performance and deliver delightful digital experiences in 2024.

And also check out Mike’s related article in TechRadar: https://www.techradar.com/pro/the-ghosts-of-network-operations-past-present-and-yet-to-come

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CHAPTERS
00:00 Intro
01:06 NetOps Past
06:24 NetOps Present
12:14 NetOps Yet to Come
20:35 Get in Touch

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Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. 

And follow us on X: https://twitter.com/thousandeyes

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ABOUT THE INTERNET REPORT:
This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. 

Catch the Outage Deep Dive series for special coverage of major Internet outages. The hosts go under the hood to determine what happened, covering key lessons and ways IT teams can minimize downtime in similar situations. 

Also tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into some of the most interesting outage events from the last few weeks.

Insights From the Ghosts of NetOps Past, Present, and Future

Get an inside perspective on how autonomous AI agents are reshaping the Internet, and what that means for the future of data, resilience, and digital innovation. 
 
We’ll chat about the new requirements for agentic AI success that call for a significant shift in priorities for NetOps teams. 
 
CHAPTERS 
00:00 Intro 
00:56 About Agentic AI 
02:41 Data Quality Matters 
10:17 Service Resilience 
10:06 End-to-end Capacity Planning 
14:22 NetOps Best Practices 
15:13 Get in Touch 
 
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For more insights, check out the links below: 
 
[PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast 

[EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast 


——— 
 
Want to get in touch? 
 
If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.
 
——— 
 
ABOUT THE INTERNET REPORT 
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.  
 
Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? 
 
Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. 
 
Catch all the episodes on YouTube or your favorite podcast platform: 
 
- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 
 
- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 
 
- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Inside Agentic AI: The New Digital Citizens Reshaping the Internet & NetOps

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New tracks tagged #NetOps