We are elated to host Teresa Torres, the renowned product discovery coach behind Product Talk, on our podcast. Drawing from her vast experience, from her collaborations with industry giants like Spotify and Tesco, but also with small, nimble startp teams we discuss about implementing continuous discovery inside organizations, across teams, driven by business outcomes. Together, we explore the intricacies, challenges, and opportunities of coordinating in complex product landscapes and what it means for organizations navigating these rough waters. Teresa's insights are simple, yet profound and that makes this episode a must listen!

As the mind behind Product Talk, there's arguably a handful who understand the intricacies of continuous discovery better than Teresa Torres does. Her straightforward style and work has set benchmarks in the industry of product design and development.

In our conversation, we venture beyond the usual. We discuss the science of maintaining coherence in a portfolio of products, what it means to ideate within the constraints of an organization, and what are some artifacts and visualization tools that can help product development. She also shares her thoughts on the delicate balance of power, as the scales tip in the age of personal technology, highlighting what GenAI and NoCode could mean for the future of the product. 

With her foundational education from Stanford University and Northwestern University, combined with her hands-on experience, Teresa brings a unique blend of academic rigor and practical insights to the table. 

Give this episode a listen, and you are sure to walk away with points to ponder.

Key Highlights

👉 Relationship between continuous discovery, and organizational structure, team structures, product design, product portfolios, scaling etc. 
👉 How can cross-functional product team be empowered by the product team
👉 Why every product needs a has a business outcome, and a revenue model formula 
👉 Balancing between what creates value for customers and the business 
👉 How do you achieve coherence and achieve coherence in complexity, when there is a portfolio of products? 
👉 How can tools be used to impose enabling constraints? 
👉 Shifting power to the customer with GenAI and personal technology

Topics /chapters

(00:00) Intro - Scaling Continuous Discovery in Product Portfolios
(00:43) Teresa Torres's Introduction 
(03:08) Scaling and Continuous Discovery
(07:31) Accountability, P&L, and Product Centric Organizations
(09:57) Managing coherence in portfolio of products
(16:27) Coordinating in Complexity
(19:26) Artifacts and Visualizations
(23:01) Ideation within constraints
(29:24) Product Expansions in startups
(37:41) Shift of Power from Product Teams to the Consumer // Personal Technology
(41:51) Navigating customer focus in a world of GenAI
(45:25) Breadcrumbs and Suggestions 
(48:06) Closing Notes

Remember that you can always find transcripts and key highlights of the episode on our website:   https://boundaryless.io/podcast/teresa-torres

Recorded on October 2, 2023.

Get in touch with Boundaryless:

Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_
Website: https://boundaryless.io/contacts
LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo

Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

The Boundaryless Conversation Podcast

#86 Scaling Continuous Discovery in Product Portfolios with Teresa Torres

「Design for Culture ーTakramのつくりかたー」第2回のトピックは、Takramの組織デザインのキーワード「余白」です。何か制度やルールをつくろうとすると、得てしてMECEを意識しがちです。そこにあえて「余白」をつくることで、実は「制度は思い切り使いやすくなる」のかもしれません。「Book  purchase」「txt」など、Takramのさまざまなユニークな制度を設計するうえで欠かせない「余白」について、Takram阿野が話します。

Design for Culture #02

新シリーズ「Design for Culture ーTakramのつくりかたー」がスタートします。「捉えどころがない」「どんな組織なのか、わからない」。そう形容されることの多いTakramがどのようなことを大切にし、制度やルールをつくっているのか。普段あまり語ることがないHRの目線から、阿野がカジュアルに話します。
第1回は、Takramが捉えどころがない理由、成り立ち、そしておもしろさなど、まずは概論から。

Design for Culture #01

「Design for Culture ーTakramのつくりかたー」第3回のトピックは、「すべてを先回りしない」です。前回の「余白」とつながるトピックですが、不便さ、不満、要望があがってきた時に、どう対応するのかがポイントとTakram阿野は話ます。担当者だけで考えるよりも、みんなの智慧を借りることでアイデアが広がる可能性や、やりたいことを実現できるため、自分ごと化し、前向きな気持ちをブーストさせるマインドセットについて話します。

Design for Culture #03：すべてを先回りしない

「Design for CultureーTakramのつくりかたー」第4回。今回のトピックは「声にならない声を聞く」です。
コロナ禍以降、オンライン／オフラインのハイブリッドな働き方へシフトしたTakramですが、それ以前から取り組んでいるメンバーの“声にならない声”をつぶさに集める仕組みやそこに至った経緯などについて、Takram阿野が話します。

Design for Culture #04：声にならない声をひろう

Join us as we delve into a thought-provoking conversation with Milica Begovic and Giulio Quaggiotto, current and former Head of Strategic Innovation at the UNDP, as they shed light on how they are reshaping the approach to global development by transitioning from traditional project methods to a portfolio approach. Tune in as we unpack the need for this systemic change and recognize how deep organizational shifts are required to the complexities of today's most pressing challenges. 

At Boundaryless, we always believed in the power of learning from parallel avenues, and this episode with Milica Begovic and Giulio Quaggiotto sharing their experience in the development sector, is a testament to that.

Milica, known for her innovative drive, and Giulio, with his extensive experience in public sector innovation, share their insights on UNDP’s recent shift from a project-based to a portfolio approach in tackling global challenges.

They explore how to address systemic changes, emphasizing the importance of broadening strategies to create sustainable impacts. 

Taking practical examples from the ground, they discuss the role of cities in driving community-focused innovation, demonstrating the power of portfolio governance in achieving shared goals.

This episode is a compelling call to action for rethinking not just development work, but also what startups and corporates alike could learn to imbibe, in an increasingly complex ecosystem.

Key Highlights

👉 Embracing a complex systemic approach over a linear project approach can ensure impactful response to the unpredictable ways of nature. 
👉  The quest for coherence and the need for optionality have to co-exist while addressing dynamic complexities.
👉 Organizational agility and deep structural changes are crucial to drive systemic innovation 
👉 Skin in the game through co-ownership of risks and success can lead to improved sustainability of solutions
👉 Coherence attracts leverage when multiple independent entities come together to solve a problem, and this ensures an increase in an individual's accountability towards the outcome.

Topics /chapters

(00:00) Intro - Rethinking Development: UNDP's Journey from Projects to Portfolios
(01:31) Guests Introduction 
(02:35) Transition from Project approach to Portfolio approach
(14:23) Trickling down of Optionality
(19:26) Generating Outcomes in Emergence
(23:57) Role of Skin in the Game
(33:13) Building Narratives in a Portfolio Switch
(40:30) Uptake of Portfolio Approach 
(44:27) Composability and Modularity in Portfolio Approaches
(48:36) Arriving at common census in a fragmented world
(55:58) Breadcrumbs and Suggestions
(57:00) Closing episode


Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/milica-giulio 

Episode recorded on October 18, 2023

Get in touch with Boundaryless:

Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast

Twitter: https://twitter.com/boundaryless_
Website: https://boundaryless.io/contacts
LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo

Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

#boundaryless #PDT #3EO #StrategicInnovation #Portfolios #OrgDesign

The Boundaryless Conversation Podcast: Season 5

#91 Rethinking Development: UNDP's Journey from Projects to Portfolios

「Design for CultureーTakramのつくりかたー」第5回は、「ルールやガイドラインは覚えられないもの」です。
何か新しい取り組みや制度などをスタートさせるとき、「みんな、正しく運用してくれるのだろうか？」という悩みに直面しませんか。ついつい詳細に書きすぎたり、ガイドラインを増やしたりすることで、大抵は覚えられず、かえって使われなくなっていきがち。Takramでは、そんな経験を経て辿り着いたのが、「Value」をベースにルールやガイドラインをつくることでした。Valueをベースにすると、なぜ運用しやすくなるのか。Takram阿野が、その意味を話します。

Design for Culture #05：ルールやガイドラインは覚えられないもの

This video clip is part of our Significant Impact Monthly Masterclass on "STORY CRAFTING".

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Storytelling Secrets - Unconventional Wisdom to Win Big

Desigh for Culture第6回のテーマは、「凸凹な個性が生むオーケストレーション」です。
よく、Takramは「どんな会社なのですか？」「どんなプロジェクトをしているのですか？」と聞かれることがあります。その要因のひとつが、メンバーの領域が“多様すぎる”ことにあるのかもしれません。凡そ、普通の会社の枠にはハマらないであろう、個性の強い活動をしているメンバーが、いかにして共鳴していけるのか。そのベースとなる考え方と苦労話（？）をTakram阿野が話します。

Design for Culture #06：凸凹な個性が生むオーケストレーション

Design for Culture第7回のテーマは「チームワーク」です。一般的にチームワークを考えるとき、チームの雰囲気づくりやルール、指針に目が行きがちです（もちろん、それも大事！）が、その手前で個人がチームにおいてどのように機能するかを認識すると、よりレベルの高いチームワークがもたらされるのではないかと、デザイナーの田仲は話します。では、いかにしてその認識を獲得していくのか。その手法について語ります。（田仲 / 阿野 / 川名 / 矢野）

Design for Culture #07：個人ワークがチームにもたらすもの

Takramは、東京・ロンドン・ニューヨークを拠点に様々なプロジェクトに取り組むデザイン・イノベーション・ファームです。

このポッドキャストでは、Takramのメンバーが、デザイン・テクノロジー・ビジネス・文化などの話題を幅広く展開しています。毎週月曜日に2本のペースで公開。ぜひご登録ください！

Boundaryless helps global customers with Business Strategy and Organization Design for the age of Ecosystems.
We do it by creating openly accessible frameworks and by supporting a community of organizations, institutions, and individuals through workshops, training, and consulting services. 

In this space we host all our audio recordings, including the Boundaryless Conversations podcast, a show focused on exploring the future of large scale organising by leveraging on technology, network effects and shaping narratives. We explore how platforms can help us play with a world in turmoil, change, and transformation: a world that is at the same time more interconnected and interdependent than ever but also more conflictual and rivalrous. 

We used to be online at platformdesigntoolkit.com... now find us on our new website: www.boundaryless.io!

Email: hello@boundaryless.io

"Wisdom isn't wisdom until it's shared." - Patrick Mosher

New tracks tagged #OrgDesign