Rose Fass, founder of Fass Forward Consulting Group and former CTO at Xerox, joins Dan Pontefract on Leadership NOW to discuss why organizations repeatedly overlook the crucial layer of middle management.

Rose reveals the critical role of the "messy middle" in translating strategy into execution and why senior leaders must meaningfully engage rather than ignore these vital managers. She explains how genuine, unscripted conversations—not PowerPoint decks—lead to successful transformation, and underscores why wisdom and innovation have no age limit.

It's a powerful conversation that challenges the status quo about middle managers and the real nature of leadership.

More about Rose Fass at: https://www.fassforward.com/
More about Dan Pontefract at: https://www.danpontefract.com/

75-Year-Old Founder Rose Fass Wants Leaders to Stop Ignoring the Messy Middle

Dan Pontefract is an award-winning author, leadership strategist, and culture change expert. Dan's podcast explores all aspects of leadership, organizational culture, purpose, and professional development. 
 
Dan is the best-selling author of five books: WORK-LIFE BLOOM, LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY. A renowned speaker, Dan has presented at four different TED events and also writes for Forbes and Harvard Business Review. Dan is an adjunct professor at the University of Victoria, Gustavson School of Business, and has garnered more than 20 industry awards over his career.
 
Previously, as Chief Envisioner and Chief Learning Officer at TELUS—a Canadian telecommunications company with revenues of $14 billion and 50,000 global employees—he launched the Transformation Office, the TELUS MBA, and the TELUS Leadership Philosophy, all award-winning initiatives that dramatically helped to increase the company’s employee engagement to record levels of nearly 90%. Prior to TELUS, he held senior roles at SAP, Business Objects, and BCIT. He is honoured to be on the Thinkers50 radar list.

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