What really goes into the biggest partner program evolution Cisco has launched in 20 years? In this episode of Shift Happens, host Jeff Edwards is joined by two powerhouse leaders — Elisabeth De Dobbeleer, SVP of the Cisco Partner Program, and Rhonda Henley, VP of Americas Partner Sales — to unpack what’s new, what’s working, and what’s still in motion with the Cisco 360 Partner Program.
They tackle:
• The mindset shift partners are making
• The biggest wins 
• What teams and partners can do today to set up for success
Insightful. Actionable. Real talk.
Grab your coffee or hit play on your commute — let’s make shift happen.

Shift Happens Episode 1: Unpacking the Cisco 360 Partner Program

Jason Gallo, Global VP of Partner GTM at Cisco, joins Jeff Edwards to unpack the latest evolution of the Cisco 360 Partner Program. From key truths about the new estimator tool to aligning partner investments with what’s next — this episode delivers the insights you need to lead with clarity and confidence.
Tune in and get ahead of the shift.

Shift Happens - Episode 2: A 360 degree shift

As cyber threats grow in complexity and AI continues to evolve, the security landscape is shifting at an unprecedented pace. How can businesses and partners stay ahead of the curve?

In this episode, we are joined by Alison Stahl, Director of Partner Security Sales at Cisco, who provides a sharp, practical lens on the current and future state of security. She unpacks the critical intersection of artificial intelligence and cybersecurity, offering clear insights for navigating this new frontier.

This episode is a must-listen for anyone looking to understand the next wave of security challenges and opportunities.

In this episode, you will learn about:
•	The most significant emerging trends in cybersecurity.
•	Why simplification is a critical strategy for partner success.
•	How Cisco's AI Defense is actively reshaping security strategies.
•	Key security announcements from the recent Cisco LIVE event.
•	The benefits and opportunities of the Cisco 360 partner program for security-focused partners.

This isn't just a conversation; it's a survival guide for the AI frontier. Don't get left behind.

Shift Happens - Episode 6 - AI and Security: The New Frontier

In this episode of Shift Happens, host Jeff Edwards sits down with Cisco’s Andrew Wozniak and Leonard Thompson—two experts leading the charge on managed services across the Americas. They break down why managed services are more than just a trend—they're a growth engine. 🚀
From a 💰 $353B market opportunity to the critical role managed services play in partner profitability, this episode explores:
🔑 Why customers are demanding managed outcomes
🤝 What the Cisco 360 Partner Program means for MSPs
🤖 How AI is transforming operational efficiency
If you’re a Cisco partner—or thinking about becoming one—this is your guide to unlocking profitability, scalability, and competitive advantage in a rapidly changing market. 🌐
🎧 Grab a coffee and tune in. Let’s make shift happen.

Shift Happens - Episode 8: Making Managed Services Your Competitive Edge

AI isn’t just buzz — it’s about to unleash 2,142 zettabytes of data (yep, that’s all the sand on all the beaches… times 2,142 🌊).

In this episode of Shift Happens, I sit down with Cassie Roach, Cisco’s Global VP of Cloud & AI Infrastructure Partner Sales, to unpack what this wave means for partners and how to ride it.

We cover:
⚡ From “proof of concept” AI to real, enterprise-scale deployment
🔐 Why trust + infrastructure = the foundation for AI adoption
💰 The $43B network refresh nobody should sleep on
🚀 How the Cisco 360 Partner Program helps partners stand out and own the moment

If you’re a partner, seller, or just trying to make sense of the AI gold rush — this one’s for you.

👉 Tap play and let’s make shift happen.

Shift Happens-Ep 11: From Buzz to Billions How AI + Cisco 360 Program Are Changing Everything

We're back with another power-packed highlight reel of our favorite conversations. In this episode, Jeff revisits big shifts shaping the partner + customer ecosystem:
🦸 Managed Services as the #1 driver of profitability
💡 The Customer Value Journey redefining outcomes
🤖 AI in marketing-finding balance between machine + human touch
🚚 Distribution as a growth lever, not just "pick, pack, and ship"
Cisco partners aren't just moving products-they're delivering business outcomes. This episode dives into how we scale that impact with managed offers, recurring revenue, and partner-led innovation.
⚡ Don't miss the insights from Andrew Wozniak, Leonard Thompson, Emma Carpenter, Stephen Tessitore, and John Brookbank.
🎧 Listen in, get inspired, and remember: Shift your mindset. Shift your strategy. Shift into action.
Let's make shift happen!


Shift Happens – Episode 17: Best Of…Profit Engines and Game Changers

What does it take to build durable growth in a $5.4 trillion tech market? 💡
In this episode, Jeff Edwards sits down with Gwendolyn Brantley, Cisco’s Director of Software & Service Sales for the Americas Partner Organization, to explore how AI, ecosystem partnerships, and premium services are reshaping the way customers buy, consume, and renew technology.

🎙️ Key takeaways:
• How AI and complexity are redefining customer expectations
• Why “meeting customers where they are” demands an ecosystem mindset
• The role of the Cisco 360 Partner Program in driving durable, recurring growth
• Why adoption accountability and premium services create happier customers
• Gwendolyn’s leadership superpower: The Connector 🕸️
If you lead teams, work with partners, or thrive on turning market shifts into opportunity—this one’s for you.

👉 Listen now and make shift happen.


Shift Happens- Episode 18: AI, Ecosystems, and the Future of Partner Success

The Cisco Podcast Network is a collective of podcasts from across Cisco spanning technology to culture and everything in between. Hear from Cisco customers, partners, and Cisco insiders on the topics that matter most to you. Email us with your feedback and suggestions. Discover your favorite playlists today!

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