Luca Mezzalira, a pioneer and enthusiast of microfrontends, discusses the microfrontends' evolution over the past years, underlying a set of heuristics that will allow you to gradually implement them in your product. He also touches on approaches to obtain quick feedback, both in your inner and outer development loops.

Read a transcript of this interview: http://bit.ly/4lKImO8

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Transcript

Microfrontends: Heuristics, Patterns and Antipatterns by Luca Mezzalira

What do video games and world-building have in common? Everything. Lou reconnects with Cheryl Platz—author, designer, and creative director—to explore the evolving world of video game development. Cheryl shares what drew her back to the gaming industry after years in enterprise UX and voice design, and how her new book, The Game Development Strategy Guide, distills insights across disciplines to help teams build modern games that truly thrive.

The conversation ranges from the power of cross-functional collaboration to the benefits UX skills bring to game development to the monetization models shaping today’s games. Cheryl reflects on the challenges facing the industry—massive layoffs, misaligned incentives, and a lack of shared understanding—and how a more human-centered, sustainable approach could be a game changer. 

Whether you're a UX professional, game developer, or just curious about what makes great video games tick, this episode offers a sharp, wide-angle view of where the field is headed.

The Intersection of Game Development and User Experience with Cheryl Platz

Design operations isn’t just about process—it’s about shaping better products, teams, and organizations from the inside out. José Coronado joins Lou to unpack why DesignOps deserves to be treated as a true design discipline. Drawing on his experience leading global teams at JPMorgan Chase, Target, and beyond, José shares strategies for embedding operational roles into business units, measuring impact, and scaling design without sacrificing quality.

They explore how enterprise UX has evolved since the iPhone, why service design is the right lens for thinking about internal operations, and what it takes to foster effective cross-functional collaboration. The conversation offers a preview of José’s upcoming panel at the 2025 DesignOps Summit—and plenty of practical insights for DesignOps professionals at any stage of their journey.

DesignOps is Design with Jose Coronado

What if your next big career move didn’t involve managing people—but managing impact? Catt Small joins Lou to unpack the rise of the staff designer: a role that's redefining what senior-level growth can look like for designers who want to lead without becoming managers.

Catt shares insights from her forthcoming Rosenfeld book, The Staff Designer: Grow, Influence, and Lead as an Individual Contributor, where she draws on her own experience at companies like Etsy, Asana, and Dropbox—alongside interviews with nearly 30 other design pros—to clarify a path that’s increasingly relevant in today’s flattened organizations.

Catt explains why staff designers thrive at the intersection of strategy and execution, influence and diplomacy. Staff design isn’t about hierarchy; it’s about navigating complexity, guiding quality, and mentoring others, all without direct reports. Whether you're a senior designer wondering what’s next or a leader trying to support IC career growth, this episode reframes design leadership for the modern era.

The Staff Designer with Catt Small

🎙️ У новому епізоді РУУУШ Наживо+ розмовляємо з Марією Фронощук — поведінковою науковицею та дослідницею. 

Говоримо про те, як наукові підходи до зміни поведінки застосовують в уряді, маркетингу та сервісному дизайні. Від розуміння несвідомих рішень до створення ефективних бізнес-стратегій, які враховують поведінку споживачів.  

Про що говоримо в епізоді:  
 
✅ Як працює автопілот мозку і чому 90% рішень приймаються несвідомо 
✅ Яку роль відіграє контекст і середовище у прийнятті рішень
✅ Межі етики: коли вплив стає маніпуляцією 
✅ Кейси зі світовою практики: пенсії, донорство, екологія 
✅ Поведінкова наука для малого бізнесу: з чого почати  

👉 Поділіться в коментарях: що було найцікавішим для вас? Що цікаво дізнатися на цю тему?  
🔔 Не забудьте підписатися, щоб не пропустити нові епізоди.
 
📎 Корисні посилання:
РУУУШ Наживо+
Instagram: https://www.instagram.com/ruuush.nazhyvo
 
Школа РУУУШ
Instagram: http://instagram.com/ruuush.marketing/
LinkedIn: https://www.linkedin.com/company/ruuush-marketing/
Сайт: https://www.ruuush.marketing 

Як дизайнувати рішення споживачів. Марія Фронощук про поведінкову науку та етичні інструменти впливу

In this episode of Overdrive, David Brown and Paul Murrell discuss the latest in headlight testing technology at Mercedes-Benz, the real-world usability of driver aids and infotainment systems, and the challenges of understanding electric vehicle range. Plus, a look at GWM’s new Tank 500 plug-in hybrid SUV and how China's automakers are reshaping the value equation in Australia’s large SUV market.

This Overdrive episode captures the tension between technological innovation and practical execution. Whether it’s headlights that bend around corners or plug-in SUVs that can tow 3 tonnes, the industry is evolving fast. But poor user interfaces, inconsistent standards, and unclear real-world data can still frustrate even the most experienced drivers.

Why Headlight Tech, Interface Design and EV Range Still Matter

The second edition of Service Design: From Insight to Implementation, by Lavrans Løvlie, Andy Polaine, and Ben Reason isn’t just a refresh—it’s a reintroduction to a field that’s evolved significantly in the last decade. Whether you’re new to service design or a seasoned practitioner who read the first edition cover to cover, there’s something new to gain here. This second edition continues to serve as a foundational reference for teaching and learning, but now with updated language, contemporary case studies, and clearer frameworks for measuring service impact.

Lavrans and Andy join Lou in today’s episode, and they acknowledge that their original work, while groundbreaking, often painted a slightly utopian picture of design practice. This edition brings a more grounded perspective, reflecting the messy realities of organizational politics, cross-functional collaboration, and measuring the value of design. Tools like service blueprints have been sharpened, not just described—making it easier for designers to move from abstract ideas to tangible outcomes.

And for experienced professionals? You’ll find new material that helps you advocate for service design more effectively within complex organizations, alongside updated thinking on ROI, team structures, and evolving roles in product-led environments. It’s not just a book—it’s a toolkit for navigating what’s next.

Service Design Reconsidered with Lavrans Løvlie and Andy Polaine

Jen Briselli’s journey into service design didn’t start with design at all—it started in a physics classroom. From studying the fundamental workings of the universe to teaching high schoolers how to grasp complex physics concepts, Jen’s interdisciplinary curiosity has always driven her path. That same intellectual agility eventually led her to discover information design, dive headfirst into Carnegie Mellon’s legendary design program, and eventually rise to executive leadership at Mad*Pow. Now co-founder of Topology, Jen continues to explore how systems thinking, complexity science, and human-centered design intersect to build adaptive organizations.

In this episode, Jen and Lou preview her upcoming talk at Advancing Service Design 2025 and unpack why learning—not certainty—should be the North Star of design practice. She shares how service designers can operate more effectively by zooming out to see systems-level patterns and zooming back in to take practical action. From breaking down spatial and temporal complexity to explaining how constraints inhibit organizational learning, Jen reframes service design as an adaptive, constantly evolving practice. Whether you're a seasoned designer or simply service-design curious, this episode will stretch your thinking about what service design is—and what it can become.

Designing for Learning and Complexity with Jen Briselli

frog North America's Head of Service Design, Bethany Brown, joins Lou to explore the intersection of service design, operations, and AI. With roots in industrial design and global experience across firms like EPA and Engine, Bethany brings a unique lens to tackling large-scale organizational friction.

She walks us through a real-world case study from her upcoming talk at the Advancing Service Design conference (November 19-20), where her team used service design principles to help a company identify costly operational breakdowns, before applying AI to streamline processes and improve financial outcomes. Instead of leading with technology, Bethany’s approach centers on deeply understanding human workflows, mapping them visually, and uncovering where systems are failing frontline workers.

Through this lens, “operations” becomes less about rigid systems and more about the connective tissue of a service experience. And service design becomes the glue that aligns people, technology, and strategy. It’s a talk—and a conversation—not to miss.

Plus, Bethany shares the best career advice she ever received, and pays tribute to the educator who helped her realize design is an ever-evolving discipline, not a fixed path.

How Service Design and AI Can Fix the Frontlines with Bethany Brown

What do a Brazilian retail strategist and an Indian industrial designer have in common? A passion for transforming complex systems through service design—and a shared mission to push the profession forward. In this episode, Lou welcomes Gustavo Vieira and Shreya Dhawan, two of the curators behind the upcoming Advancing Service Design conference, for a behind-the-scenes look at how service design is evolving—and how they’re helping shape that evolution.

Gustavo shares how his early work in franchising sparked a fascination with aligning brand strategy, operations, and customer experience, eventually leading him to service design as a more holistic lens. Shreya’s journey began with product design in hospitals, where she realized the real challenge wasn’t just designing a better object—it was improving the entire system around it.

Together, they reflect on the emerging trends in the field, including the move toward systems-level thinking, new contexts like journalism and B2B, and the rich global collaboration shaping this year’s conference. The conversation is full of thoughtful insight, heartfelt reflection, and a few unexpected gifts—from Ken Wilber to Picasso.

Behind the Scenes of Advancing Service Design with Shreya Dhawan & Gustavo Vieira

Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.

РУУУШ наживо – це подкаст, в якому ми говоримо про маркетингові інновації в широкому розумінні: бренд-стратегії, ефективність комунікацій, людиноцентричність і нові маркетингові фреймворки. Від засновника школи інноваційного маркетингу РУУУШ.

Software engineers, architects and team leads have found inspiration to drive change and innovation in their team by listening to the weekly InfoQ Podcast. They have received essential information that helped them validate their software development map. We have achieved that by interviewing some of the top CTOs, engineers and technology directors from companies like Uber, Netflix and more. Over 1,200,000 downloads in the last 3 years.

Overdrive: Cars, Transport and Culture.

A weekly radio program featuring motoring & transport news from Australia & around the world, road tests, feature interviews & quirky stories.

David Brown is a respected motoring broadcaster heard online and across Australia on commercial, public and community radio.

New tracks tagged #User Experience