User Experience (UX) is the backbone of successful website designing services. By focusing on intuitive design, seamless navigation, and user-centric elements, UX enhances how visitors interact with your website. It not only improves customer satisfaction but also boosts engagement, conversions, and retention rates. 


How UX Can Elevate and Transform Your Website Designing Services

On Episode 549 of Impact Boom, Urooj Qureshi of Design Centered Co. discusses why human-centred design is crucial when creating inclusive and sustainable products and services, and frameworks for effectively driving transformational change on local and global scales.

If you are a changemaker wanting to learn actionable steps to grow your organisations or level up your impact, don't miss out on this episode!

If you enjoyed this episode, then check out Episode 101 with Leah Heiss on how human centred design methodology can create social impact -> https://bit.ly/4gYEXIu

The team who made this episode happen were:
Host: Indio Myles
Guest(s): Urooj Qureshi
Producer: Emma Dimech

We invite you to join our community on Facebook, Twitter, LinkedIn or Instagram to stay up to date on the latest social innovation news and resources to help you turn ideas into impact. You'll also find us on all the major podcast streaming platforms, where you can also leave a review and provide feedback.

Episode 549 (2025) Urooj Qureshi On Aligning Impactful Business With Human Centred Design

Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in packet loss, while overlooking smaller amounts like 1 or 2%.

This might be a mistake. 

Tune in for a deep dive into research findings suggesting that even 1% packet loss can significantly impact user experience—and recommendations for steps NetOps teams should take as a result.

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CHAPTERS:
00:00 Intro
01:07 The Surprising Impact of 1% Packet Loss
02:50 Research Methodology
08:17 Key Findings
13:55 Recommendations for NetOps Teams
16:48 Additional Research
22:30 Get in Touch

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For additional insights on our packet loss research, explore all three parts of our Path Quality blog series:

- Path Quality Part 1: The Surprising Impact of 1% Packet Loss: https://www.thousandeyes.com/blog/path-quality-surprising-impact-one-percent-packet-loss?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast

- Path Quality Part 2: Understanding the Impact of Packet Loss on Applications: https://www.thousandeyes.com/blog/path-quality-understanding-impact-packet-loss-applications?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast

- Path Quality Part 3: Is BBR the Future of Congestion Avoidance?: https://www.thousandeyes.com/blog/path-quality-brr-future-congestion-avoidance?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast


And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook:  https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast 

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

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ABOUT THE INTERNET REPORT
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. 

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Why Even 1% Packet Loss Can Impact User Experiences

Matt Webb doesn’t just talk about emerging technologies—he builds with them, lives with them, and prototypes the futures they might bring. In this episode, Lou Rosenfeld talks with Webb—designer, technologist, and featured speaker at the upcoming Designing with AI 2025 conference—about how GenAI represents a kind of temporal leap: a sudden arrival of capabilities that feel like they should've taken another decade to develop.

Matt shares how he explores "weak signals"—small, often personal experiments or observations that hint at larger shifts to come. From building an early website with GPT-3 to creating an app that tracks the black hole at the center of the Milky Way, Matt explains how play, laziness, and curiosity drive his invention process. He also touches on how GenAI changes our relationship to search, learning, and even design itself—pushing us into a world where conversations with information replace traditional retrieval methods. The discussion spans adaptive design, epistemic journeys, and the potential for everyone to become a maker of tools, apps, and meaning.

AI and Other Strange Design Materials with Matt Webb

Are you doing omnichannel pharma marketing right?

Many pharma brands claim to be omnichannel—but their campaigns tell another story. Learn how to create seamless, compliant, cross-channel journeys for HCPs and patients.


Read this podcast as an article here 👉 https://iguazu.co.uk/articles/omnichannel-pharma-marketing-strategy?utm_source=Soundcloud&utm_medium=social_media&utm_campaign=mastering-omnichannel-2025&utm_id=podcast

Omnichannel Pharma Marketing Strategy

Vom Mobilfunk über die Reiseindustrie ins Herz eines Spitals: Alexander Nelles, CIO des Kantonsspitals Winterthur (KSW), bringt frischen Wind in eine Branche mit gewachsenen Strukturen. Im Gespräch mit Alfred Angerer und Stefan Lienhard erzählt er, wie ihn der Wunsch zu helfen vom Arzttraum zur Business-Tech-Karriere führte und warum er die Rolle des „Dschungelkönigs“ im Digitaldickicht übernimmt. Ob Patientenportal, KI-Assistentin oder Net Promoter Score: Für ihn zählt, was Wirkung entfaltet. Es geht um Use Cases mit echtem Mehrwert, die Rolle eines CIOs und eine These, die aufhorchen lässt: Spitäler ohne Ärzte? Willkommen im Jahr 2045. 

106 Alexander Nelles – Der KSW CIO und seine Spitalvision

Discover 10 common UX mistakes hurting pharma websites. Learn practical tips from Iguazu to enhance navigation, accessibility, and boost HCP & patient engagement.

In the pharma industry, a poor user experience can lead to missed opportunities and reduced trust with HCPs and patients. Are you unknowingly committing UX mistakes that are driving them away? 🤔

Our new article, 'From Clicks to Clarity: 10 UX Mistakes Pharma Brands Must Fix' uncovers 10 common errors that could be sabotaging your website's performance. Learn how to identify these issues and implement immediate fixes to boost engagement.

Don't let these silent killers undermine your digital presence. Discover how to create intuitive, compliant, and results-driven UX designs tailored for the pharma industry.

➡️ Read the full article and boost your website's engagement: https://iguazu.co.uk/articles/ux-mistakes-pharma-websites?utm_source=SoundCloud&utm_medium=social_media&utm_campaign=ux-mistakes&utm_id=promo

From Clicks to Clarity: 10 UX Mistakes Pharma Brands Must Fix 3 April 2025 Edit

Scott Zimmer’s career arc spans from dreaming big at Disney to reshaping design inside massive enterprises through acquisitions like Capital One (AdaptivePath) and Verizon (Moment Design)—and now, to scaling expert knowledge with AI through his startup, Tmpt.me. In this episode, Lou and Scott dig into what it takes to earn design a seat at the table, how to read a company’s culture before you join, and why expertise shouldn’t disappear when the expert leaves the room.

If you’ve ever wondered how to build design credibility in a skeptical organization, how to scale expert mentorship without burning out your top people, or how AI might actually amplify—not replace—human wisdom, this episode is for you.

Elevating Design and Scaling Expertise with Scott Zimmer

In dieser Folge sprechen Daniel Höhnke und Tim Schestag über einen der wohl größten Schritte in der Evolution der Suche: Googles AI Mode startet in der EU, inklusive deutscher Sprache.
Was bedeutet das für den E-Commerce, wenn der „ChatGPT der Google-Suche“ nun auch hierzulande verfügbar ist? Und wie verändert das den Einstiegspunkt für Produktrecherchen, Content und Customer Journeys?

Zudem im Fokus: OpenAI’s große Ankündigungen der Woche.
Mit der Einführung von Apps innerhalb von ChatGPT öffnet sich das Tor zu einem völlig neuen Ökosystem. ChatGPT könnte so zur zentralen Plattform für Services, Commerce und Content werden. Ergänzt wird das durch die Vorstellung von Sora, der neuen Social- und Videogenerierungs-App von OpenAI, die mit realitätsnahen KI-Videos beeindruckt und zugleich neue Fragen zur Personalisierung und Segmentierung aufwirft.

📢 In den News der Woche:

	•	Doofinder AI Assistant – Conversational Search für Shops als Antwort auf Google & ChatGPT
	•	TikTok Visual Search Tagging – automatische Produkterkennung & direkte Kaufoptionen
	•	Meta AI Targeted Ads – KI-Chats werden jetzt zur Werbequelle
	•	Channable & Channelengine – öffnen ChatGPT Shopping für Nicht-Shopify-Händler

⸻

🎧 Jetzt reinhören und verstehen, warum Googles AI Mode und OpenAI Apps den Commerce fundamental verändern werden – überall, wo es Podcasts gibt!
📲 Abonniert den Podcast, folgt uns auf LinkedIn und teilt euer Feedback.

Daniel: www.linkedin.com/in/daniel-hoehnke/
Tim: www.linkedin.com/in/tim-schestag/


#170 Heute startet Googles AI Mode auch in Deutschland & der EU + die NdW

Lean Geeks CEO and Founder Kenya Oduor, PhD shares how being your best as a leader is all about context, resilience and empowering others.  Stop taking feedback personally, embracing it as a gift that only strengthens your effectiveness. No doesn't always mean no, it may merely the beginning of more meaningful conversations.  View AI as your teammate, not your replacement. Stop carrying the unnecessary weight of trying to always be the smartest person in the room.  Create user experience breakthroughs by going beyond just focusing on the customer journey as you map the employee experience too. "When you line those two things up and you speak to ideas from that context...you can get so much more richness in terms of 'are we building the right thing and solving the right problem?'"  Don't forget that "appropriate persistence" is everything, especially as an entrepreneur.  "You're not the first thing on someone's mind when they wake up in most instances."  

The Customer Effect - Kenya Oduor, PhD

Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.

Contact Kaspro to hire the best developers  for your project development needs in Austin,Texas. Specializing in custom software, mobile apps, and digital solutions.

The digital healthcare marketing agency. Sharing podcasts & articles from our experts.
⭐️ Iguazu: https://iguazu.co.uk/ 
📖 Articles: https://iguazu.co.uk/articles
ℹ️ What we do: https://iguazu.co.uk/our-services
✉️ Get in touch: https://iguazu.co.uk/contact-us

Ein Podcast zum Thema Management und Führung im Gesundheitswesen. Alfred Angerer ist Professor an der ZHAW für Management im Gesundheitswesen und der Gründer von Marktplatz Gesundheitswesen. Im Podcast interviewt er spannende Leute, mit welchen er die aktuellen Trends bespricht.   Dabei blickt er in eine zukunftweisende Richtung, bei der Themen wie Digitalisierung und Prozessoptimierung nicht zu kurz kommen.

Impact Boom searches the globe to find the people, stories & inspiration to help you create maximum positive impact.

We interview world-leading social innovators, entrepreneurs, changemakers, designers, educators, thinkers and doers who share Insights, ideas & inspiration. As long as these leaders are focussing their efforts on creating positive social and environmental change, we'll make sure you hear about it.

The Cisco Podcast Network is a collective of podcasts from across Cisco spanning technology to culture and everything in between. Hear from Cisco customers, partners, and Cisco insiders on the topics that matter most to you. Email us with your feedback and suggestions. Discover your favorite playlists today!

Der E-Commerce Dudes Podcast ist dein wöchentlicher Begleiter in die Welt des Online-Handels. Moderiert von Daniel Höhnke und Tim Schestag, bietet der Podcast seit 2018 spannende Einblicke in aktuelle Trends und Entwicklungen im E-Commerce. Von praxisnahen Tipps für Unternehmer über tiefgehende Analysen bis hin zu innovativen Ideen - hier erfährst du alles, was du wissen musst, um im digitalen Handel erfolgreich zu sein. Egal, ob du gerade erst startest oder bereits ein etablierter Händler bist, die E-Commerce Dudes liefern wertvolle Inhalte und inspirierende Gespräche, die dich weiterbringen. Hör rein und entdecke, wie du deinen E-Commerce auf das nächste Level bringen kannst!

Market Impact Insights provides the latest in business leadership perspectives.    Hear from global marketing and sales leaders on strategies, tactics and tips to help your business grow and succeed.

New tracks tagged #UserExperience