​Peter Marquez, Chief Customer Officer at ServiceRocket, joins us from the floor of Atlassian Team '25 in Anaheim to share his frontline perspective on the vibe and announcements, including Rovo, Atlassian’s AI assist, now included with purchase.&nbsp; With over a decade of experience, we cover the ecosystem, evolution of the market, and company. Customer expectations are shifting, Atlassian's footprint more strategic. Rovo promises to significantly reduce the TTI … Time-To-Information (I just made that up) sitting on top of a unified data structure, including the transcripts from looms and meetings. If we're reliable, we don't always have to be right. But we always want to be present. We always want to be available.&nbsp; - Peter Marquez: Please join me in welcoming Peter Marquez to the Work 20XX podcast&nbsp; Thank you Peter. Editor's Note: Recorded 2025-Apr-09, Anaheim Convention Center. My first solo onsite recording with some new gear. Missing my rock star production team. Special shout out to Rob Castaneda and Team ServiceRocket for sharing their booth to enable this recording. YouTube - &nbsp;  &nbsp; Transcript and Show Notes - Click Here&nbsp; &nbsp;

Peter Marquez: Evolution, Ecosystem, Responsive, Rovo | Work 20XX Ep37

Dominic Price returns to Work 20XX, this time from the floor of Atlassian’s Team ’25 conference in Anaheim. Dom shared his candor, introspection, experiences, and hopes on the back end of a busy week, in person, across a small high boy table, on far more than the future of work. Simultaneously tired out and fired up, it promises to take some fun and unexpected turns.&nbsp; Dominic has multiple frameworks, available to all, which can help all teams perform better. From the User Manual, to Working Agreements, the Personal Moral Inventory to the Modern Work Manifesto, think of them as intentional guide rails to prevent unnecessary friction and turbulence down the road when unfounded assumptions collide into behavior and attitude differences around specific actions. Sometimes resulting in intentional internal sabotage. Dom is more than playbooks. He leans into the learning attitude, and looking in for opportunities to have existing beliefs challenged and updated with new information, so we can evolve and progress, not get stuck.&nbsp; Beyond active listening, ask questions, be a catalyst, be curious, be explicit in your acceptance and actively seek out alternative views, approaches, and opinions. How would you approach this problem? What would you do differently? Be the catalyst to move the knowledge forward.&nbsp; Please join me in welcoming Dominic Price back to the Work 20XX podcast This time, live and in person, from Atlassian Team ‘25.&nbsp; Thank you Dom Editors Note: Recorded 2025-Apr-10, Anaheim Convention Center. My first solo onsite recording with some new gear. Missing my rock star production team.&nbsp; Special shout out to Rob Castaneda and Team ServiceRocket for sharing their booth to enable this recording. YouTube - Click Here&nbsp; Transcript and Show notes - Click Here&nbsp;

Dominic Price v2: Curiosity, Impact, Listen, Value | Work 20XX Ep38

Mark Cruth, Principal Modern Work Coach and Advocate at Atlassian, has been knee deep in the Atlassian system of work for years. A driving force behind Atlassian’s Team playbook,and a big fan of starting from templates, Mark has been helping organizations implement better ways of working.&nbsp;&nbsp; Such a treat to sit down with Mark at the Atlassian Team ‘25 event in Anaheim, California. He walked me though some of this foundational team effectiveness philosophies, starting with alignment around goal, clear working agreements, clear roles and responsibilities, and an emphasis on getting closer with the teams one step removed, upstream, and downstream, to stay aligned.&nbsp; Please join me in welcoming Mark Cruth to the Work 20XX podcast&nbsp; Let’s make things more explicit. More communication, fewer assumptions.&nbsp; Thanks again Mark. Editor's Note: Recorded 2025-Apr-10, Anaheim Convention Center. My first solo onsite recording with some new gear. Missing my rock star production team.&nbsp; Special shout out to Rob Castaneda and Team ServiceRocket for sharing their booth to enable this recording. YouTube - &nbsp;  &nbsp; Transcript and Show Notes - Click Here&nbsp;

Marc Cruth: Agreements, Alignment, Explicit, Foundations | Work 20XX Ep39

Jessica “JJ” Reeder was there, with Darren Murph, at GitLab, early pandemic, when suddenly the entire world was interested in their masterpiece, the GitLab Remote Work handbook. When the world was thrown into remote and distributed work over a weekend in Spring 2020, and answers to many of the questions were contained in the tens of thousands of words, and thousands of pages in the GitLab remote work playbook. As JJ recently reminded, that work started a decade ago. She and Darren are no longer at GitLab, and the Pandemic is 5 years removed and fading in the new rear view mirror. Good news, eyes on the future. The future is AI-powered. Good news, the same behaviors, attributes, and best practices that powered success in distributed teams, are the same required to increase team AI adoption. The long held dream of a high functioning organizational knowledge platform, is finally, almost here?&nbsp; Please join me in welcoming “JJ” Jessica Reeder to the Work 20XX podcast. JJ and team are implementing said knowledge platform in her new role at Upwork. As we discuss in this interview, it’s about the hard work, and everyone doing their part, that builds the buy in, and the data base, to dramatically improve the chances of success, wide spread adoption, and a significant reduction in the time spent searching for information. Thanks again, JJ. Editor’s Note: Recorded 2025-April-29 at the Running Remote conference in Austin, Texas. Special thanks to Liam, Egor, Ana, and the entire Running Remote team for collaborating with Work 20XX to capture these in-person interviews with the top minds shaping the future of work. YouTube - Click Here&nbsp; Transctipt and Show Notes - Click Here&nbsp;

“JJ” Jessica Reeder: Scaling Knowledge, Evolution, Operations | Work 20XX Ep40

Ryan Anderson and his global research team are spread across more than 20 countries, allowing them to study a wide variety of built environments, workplaces, homes, schools, and healthcare, not just remotely, but in person. That in-person presence is critical. It gives them the ability to feel what’s happening in different types of spaces, each designed around distinct objectives. Ryan also hosts one of the leading podcasts in the space, About Place—a true masterclass in all things design, workplace, and beyond. In fact, his podcast was one of my earliest and most valued resources as I dove into this community and topic. So it was a real pleasure to sit down in person at Running Remote 2025 in Austin. Ryan shares how experience-based design isn't just about furniture or aesthetics, it's about creating environments that support engagement, autonomy, and wellbeing.&nbsp; We explore the purpose behind workspace design, the data behind engaged teams, and the human factors that too often get overlooked. Ryan also talks about the role of choice and trust in workplace effectiveness, and why spaces that reflect organizational values are more important than ever. Please join me in welcoming Ryan Anderson back to the Work 20XX podcast. Recorded April 29, 2025 | Fair Market, Austin Thanks to Liam Martin, Egor Borushko, Ana Maria Bennett &amp; Team Running Remote YouTube -   &nbsp; Transcript and Show Notes - Click Here&nbsp;

Ryan Anderson v2: Support Rich Interpersonal Interactions | Work 20XX Ep41

Sacha Connor returns to Work 20XX and asks, how do you self advocate, make sure the right people see and are familiar with your accompaniments, skills, and potential, when the most important factor when being considered for that next promotion or fresh opportunity is an AI agent preparing a list of candidates for consideration. Are you on the agent’s radar? What digital persona is assembled by the AI after consuming the knowledge management system data, presentations, actions plans, meeting notes, agendas, project summaries, IMs, emails, meeting transcripts, and more digital exhaust? How does it compare to others? Please join me in welcoming Sacha Connor back to the Work 20XX podcast at Running Remote,&nbsp; As Founder and CEO of Virtual Work Insider, Sacha has long been a leading voice and resource for building distributed team success for years.&nbsp; In this episode, we explore how in today’s AI world, people must signal their value to not just their managers and people who make decisions, but the AI agents that create the nominations based on a wide swath of internal systems communications data.&nbsp; Recorded April 29, Fair Market, Austin Special Thanks to Liam Martin, Egor Borushko, Ana Maria Bennett &amp; Team Running Remote Sacha Connor v2: Self-Advocacy in the Age of AI | Work 20XX podcast with Jeff Frick Ep42 at Running Remote YouTube - Click Here&nbsp; Transcript and Show Notes - Episode Page - Click Here&nbsp;

Sacha Connor v2: Self-Advocacy in the Age of AI | Work 20XX Ep42

Brian Elliott returns to Work 20XX with a fresh lens on scaling distributed work, investing in people, and navigating the J-curve of technology adoption inside teams. Because what works for supporting distributed teams, works for increasing team AI adoption. Align on real goals, only three to five, and check in with tweet sized updates, once a week, on those three goals.&nbsp; Please join me in welcoming Brian Elliott back to the Work 20XX podcast from Running Remote. As co-founder of Future Forum, co-author of How the Future Works, and now with his new&nbsp; Newsletter, Work Forward, Brian is a data-filled champion of distributed teams years and years, long before Covid, before it was in fashion. He continues in that tradition with his latest, the Work Forward newsletter, chock-full-o case studies, research, and exercises to help you get more out of your team.&nbsp; He pulls from the best, including a heavy dose of Atlassian, PagerDuty, and Neiman Marcus. Recorded April 30, Fair Market, Austin Special thanks to Liam Martin, Egor Borushko, Ana Maria Bennett &amp; Team Running Remote Brian Elliott v2: Invest, J-Curve, Goals, Team | Work 20XX podcast with Jeff Frick Ep43 from Running Remote YouTube - Click Here&nbsp; Transcript and Show Notes - Click Here&nbsp;

Brian Elliott v3: Invest, J-Curve, Goals, Team | Work 20XX Ep43

Sophie Wade returns to Work 20XX with a powerful reminder, the future of work is digitalized, multi-gen, and human-first. And that’s not a typo, it is a process of work being broken down, and digitalized, and to quote Sophie, ‘the tech driven world and operations is changing how we work, not the other way around.” In person, from Running Remote in Austin, Sophie shares deep insights on how empathy, adaptability, and trust are reshaping workforce dynamics.&nbsp; Please join me in welcoming Sophie Wade back to the Work 20XX podcast from Running Remote. As founder of Flexcel Network, author of Empathy Works, host of the Transforming Work podcast, and creator of the Work in Progress Report newsletter, Sophie has been a relentless advocate for designing work experiences that prioritize empathy, people and performance. Literally hundreds of thousands have attended her LinkedIn Learning classes in pursuit of a more responsive, flexible, and inclusive workplace. And breaking news, she’s launching a new series of classes on Sophie Wade dot com this month. The first one, Selling with Empathy. Lots more in the show notes.&nbsp; Recorded April 30, Fair Market, Austin Special thanks to Liam Martin, Egor Borushko, Ana Maria Bennett &amp; Team Running Remote Sophie Wade v2: Digitalized Multi-Gen, What Is | Work 20XX podcast with Jeff Frick Ep44 from Running Remote YouTube - Click Here&nbsp; Transcript and Show Notes - Click Here&nbsp;

Sophie Wade v2: Digitalized, Multi-Gen, What Is | Work 20XX Ep44

Zach Boyette got a business class view of the world and decided to build a life, and company around the freedom to design one’s own life, not only for Zach the traveler, but all the employees, regardless of the design they choose, living anywhere in the world. As co-founder and CEO of Galactic Fed, Zach leads a 100% remote, 150-person global marketing agency. They designed the company from the bottom up around the principle of giving agency to employees to design they life they want to lead. At work, at home, and in their communities.&nbsp; Built on a foundation of documentation, writing things down, no single point of failure. They’ve developed blueprints to describe in detail how to do various projects, from kicking off a client engagement, to interviewing new candidates.&nbsp; And time together, the focus is on fun. Show and Tell, Games, and more. Since the work is digital, together time is used to strengthen the human connections.&nbsp; Please join me in welcoming Zach Boyette to the Work 20XX podcast. Where we’re reminded yet again, that it’s better to be one in a million, than one of a million.&nbsp; Thanks again Zach. Recorded 2025-April-29 at the Running Remote conference in Austin, Texas.&nbsp; Special thanks to Liam, Egor, Ana, and Team Running Remote. Zach Boyette: Remote, Design, Freedom, Games | Work 20XX podcast with Jeff Frick Ep46 from Running Remote YouTube - Click Here&nbsp; Transcript and Show Notes - Click Here&nbsp; &nbsp;

Zach Boyette: Remote, Design, Freedom, Games | Work 20XX Ep46

Mindy Honcoop helps people grow, one micro dose at a time. As the founder of Agile in HR and a seasoned people leader, Mindy brings a unique lens as her path started in the juvenile justice system, working with kids, and figuring out how happiness, and being one’s best self at work, contributed to a child’s well being.&nbsp; At Running Remote, Mindy emcee’d the outside stage for two days, absorbing insights, and sharing her own perspective on the evolving nature of leadership, work, and upskilling. In this episode, she shares how fractional roles work, her approach to growth and creating a people and skills roadmap, and then training her way out of the engagement, upskilling the internal team to take the business up a notch. Mindy has a laser focus on a market segment where she identified a gap she could fill. Micro dose change is just one secret she shared. Please join me in welcoming Mindy Honcoop to the Work 20XX podcast. Editor’s Note: Recorded 2025-April-30 at the Running Remote conference in Austin, Texas.&nbsp; Special thanks to Liam, Egor, Ana, and Team Running Remote. Mindy Honcoop: Fractional, Upskill, Micro dose Change | Work 20XX podcast with Jeff Frick Ep48 from Running Remote #MindyHoncoop #AgileHR #MicrodoseChange #Fractional #Upskill #Microdose #Change&nbsp; #FractionalLeadership #Upskilling #FutureOfWork #RemoteWork #PeopleOps #Digital #Distributed #Remote #Hybrid #Workplace #RunningRemote #LeadershipDevelopment #HumanCentered #WorkplaceTransformation #ContinuousImprovement #TeamCulture #Interview #Podcast #Work20XX YouTube&nbsp; - &nbsp;  &nbsp; Transcript and Show Notes - Click Here&nbsp; &nbsp; &nbsp;

New tracks tagged #WebexAhead