Fresh out of the studio, Nick Eayrs, Vice President of Field Engineering for Asia Pacific and Japan at Databricks, and Simon Fassot, General Manager and Head of Global Data and Analytics at Hafnia, join us to explore how data intelligence is transforming enterprise AI across diverse industries in Asia. Nick explained the fundamental distinction between general intelligence and data intelligence - emphasizing how enterprises gain competitive advantage by training AI on their proprietary data rather than public knowledge. Nick showcased customer success stories including Standard Chartered Bank and TechComBank and shared his perspectives on how senior executives can take advantage of AI by moving fast rather than wait and see. Last but not least, Nick offered what great would look like for Databricks in Asia Pacific and Japan in serving their customers. Adding the lens of the customer, Simon shared Hafnia's transformation from legacy SQL Server systems to a unified Databricks architecture serving their global shipping operations and elaborated on how the company is breaking down silos with their data supermarket and "Marvis" AI copilot for maritime operations based on retrieval augmented generation. 

"I think the biggest trap to potentially fall into is, "Hey, it's moving so fast, so much is changing. Let's just wait it out." Completely the wrong approach. You just gotta get started." Nick Eayrs from Databricks

"As tech people within the shipping industry, how do we explain, how do we make it accessible to all our users? So that's where we came up with the idea of a data supermarket, with in mind really the target of enabling self-service for our business. So by giving the analogy of a supermarket, it was much easier at the beginning to explain our business." - Simon Fassot from Hafnia

Episode Highlights:
[00:00] QOTD by Nick Eayrs and Simon Fassot
[00:49] Introduction: Nick Eayrs from Databricks
[03:32] Customer obsession means deeply understanding their business context
[05:22] Data intelligence versus artificial general intelligence explanation begins
[06:42] AI trained on your data creates competitive advantage
[08:17] Only 15% of companies have correct AI infrastructure ready
[11:17] Don't wait for AI perfection, just get started now
[12:30] Agent Bricks simplify AI development using natural language
[18:32] Shared responsibility model for ethical AI deployment
[25:24] Asia Pacific psychology focuses on future, not past
[26:28] Most important question: How do you get started?
[30:18] What does great look like for Databricks?
[33:16] Introduction: Simon Fassot from Hafnia
[35:18] How Hafnia transformed to full cloud architecture centralizes data through Databricks
[36:28] Self-service access needed for 300 onshore, 4000 vessel employees
[41:32] Unity catalog controls data quality for AI cases
[42:21] Two-phase Gen AI: ingest unstructured, then consume data
[44:25] How to implement Generative AI: One bad AI answer loses all user trust
[45:31] How reports in Hafnia use RAG embedded in workflows
[46:47] Data supermarket analogy simplifies self-service for business
[48:39] Marvis AI personalizes Gen AI within company context 
[49:46] Neo4j partnership adds graph capabilities to ecosystem
[53:33] DNA Port platform unifies scattered dashboards and applications
[54:22] Databricks enables focus on business value over operations

Profiles:
Nick Eayrs, Vice President of Field Engineering, Asia Pacific & Japan at Databricks
LinkedIn: https://www.linkedin.com/in/nick-eayrs/

Simon Fassot, General Manager and Head of Global Data and Analytics at Hafnia
LinkedIn: https://www.linkedin.com/in/simon-fassot-68b95135/

Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. 

#dataaiworldtour #databricks #enterpriseai #retrievalaugmentedgeneration #dataintelligence

The Truth About Enterprise AI & Why Data Matters with Nick Eayrs and Simon Fassot

Fresh out of the studio, Craig Wiley, Senior Director of Product Management at Databricks who leads Mosaic AI, joins us to discuss the forefront of enterprise AI from model development to deployment at scale. Beginning with his career journey in ML operations, Craig explained how he recognized the critical connection between data and AI layers that could deliver order-of-magnitude acceleration in development cycles. Emphasizing the transition from classical ML operations to LLM operations, he showcased how Databricks' unified platform eliminates training-serving skew through data lineage capabilities and supports both fine-tuning and RAG approaches depending on industrial use case requirements. Highlighting compelling customer success stories including Suncorp's employee productivity platform and AstraZeneca's transformation of 400,000 clinical trial documents into queryable insights, Craig revealed a striking reality about enterprise AI evaluation - that 85% of AI use cases are being evaluated only by the engineers who built them, reinforcing that proper evaluation frameworks remain foundational for trustworthy AI implementation. He concluded by introducing Agent Bricks as Databricks' evaluation-centric approach to building production agents, emphasizing that model flexibility and rigorous testing are essential for enterprises moving from experimentation to production, while sharing his vision that the industry must evolve from the "year of agents" to the "year of evaluation and quality."

"85% of AI use cases are being evaluated by the engineer who built it saying, 'yep, seemed to work pretty well.' If you're gonna build a system that's going to be critical to the business, that's going to be important that it gets it right, then you can't do that without evaluations." - Craig Wiley

Episode Highlights: 
[00:00] Quote of the Day by Craig Wiley
[01:21] How Craig Wiley started his work in ML Ops that led him to Databricks
[02:43] Data and AI layer connection creates order-of-magnitude acceleration
[03:47] Mosaic AI acquisition expanded Gen AI solution capabilities
[04:38] Classical ML statistics versus Gen AI evaluation challenges
[05:48] Mosaic AI covers end-to-end from data ingestion
[07:12] Training-serving skew eliminated through unified platform lineage
[08:51] Fine tuning versus RAG depends on use case
[10:49] Industrial agents benefit from fine-tuned smaller models
[13:52] Agent Bricks prioritizes accuracy over simplicity alone
[15:44] Model flexibility crucial for speed and accuracy optimization
[17:59] Suncorp and AstraZeneca demonstrate diverse AI applications
[19:37] Asia Pacific shows aggressive AI adoption strategies
[22:00] 85% of AI cases evaluated only by building engineer
[24:12] Industry terminology evolves rapidly from RAG to agents
[25:39] Customer creativity with governance capabilities inspires product development

Profile: Craig Wiley, Senior Director of Product Management at Databricks and Mosaic AI
LinkedIn: https://www.linkedin.com/in/craigwiley/

Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. 

Here are the links to watch or listen to our podcast.
Analyse Asia Main Site: https://analyse.asia
Analyse Asia Spotify: https://open.spotify.com/show/1kkRwzRZa4JCICr2vm0vGl 
Analyse Asia Apple Podcasts: https://podcasts.apple.com/us/podcast/analyse-asia-with-bernard-leong/id914868245 
Analyse Asia LinkedIn: https://www.linkedin.com/company/analyse-asia/


#dataaiworldtour #databricks #enterpriseai #retrievalaugmentedgeneration #agentbricks #evalsAI #evaluationAI #MLOps

Agent Bricks and How Data-AI Integration Changes Everything with Craig Wiley

A weekly podcast dissecting the pulse of business, technology & media in Asia. Hear our host interviewing leading journalists, senior executives, respectable authors & thinkers, entrepreneurs & thought leaders to discuss the most important issues that move and shake the business landscape in the Asia Pacific. The show is originally created and hosted by Bernard Leong.

New tracks tagged #agent bricks