In this episode of Never Mind The Pain Points, host Sophie Brazell is joined by guests Sarah Partridge and Dr Kristina Curtis to explore the intricate relationship between leadership, employee satisfaction and organisational culture. 

Host Sophie Brazell is a consultant at Clarasys and one of our Change Management experts. 

Sarah Partridge is the Founder & Director of The Change Academy, who brings her extensive experience in coaching and organisational change to the conversation, unravelling the nuances of effective leadership.

Dr. Kristina Curtis is a behavioural scientist and expert in applied behaviour change. With a background in public health, Dr. Curtis shares valuable insights into behaviour change models and real-world interventions.

Resources mentioned:
Dr. Kristina Curtis case study - https://www.sciencedirect.com/science/article/pii/S2211335518301657
Absentee leadership article - https://www.bps.org.uk/psychologist/corporate-gaslighting-absentee-leaders-and-emotions-work
Behaviour change taxonomy - https://pubmed.ncbi.nlm.nih.gov/23512568/
The hippo effect - https://www.corporate-rebels.com/blog/hippo-effect

Guest Contacts:

Sarah Partridge
The Change Academy - www.thechangeacademy.co.uk
LinkedIn - https://www.linkedin.com/in/sarah-partridge-846b5326/
Email: sarah@thechangeacademy.co.uk

Dr. Kristina Curtis
Applied Behaviour Change consultancy - www.appliedbehaviourchange.com
Email: kristina@appliedbehaviourchange.com
LinkedIn: https://www.linkedin.com/in/dr-kristina-curtis-67395510

The impact of leadership on employee satisfaction and company culture

In the months of both Ramadan and Lent, Generation One joins in with reflections on the relationship between food, community, and health with our fifth episode of Season 5.  

Hosts Mark and Simon explore not only the impacts of climate change on global food availability, but societal behaviour around food and decision-making, and the effects of both on our health.

They’re joined by two UCL experts: Mark Miodownik (Professor of Materials & Society) who deconstructs the supply chain to highlight the damaging effects of packaging and microplastics. And Gail Taylor (Dean of the Faculty of Life Sciences), who explains how the latest developments in plant science and agrotechnology can help make food more nutritious and widely available. 

We also heard from Dr Andrew Simms of the New Economics Foundation. And from UCL students Carson and Valentina, leaders of the Students’ Union’s Zero Food Waste project, which aims to tackle food waste on campus. 

Zero Food Waste: https://studentsunionucl.org/volunteering/organisation/zero-food-waste 
Transcript: https://www.ucl.ac.uk/climate-change/podcasts-videos/ucl-generation-one-climate-podcast 

Date of episode recording: 6 and 21 March 2025 
Duration: 55.46 
Language of episode: English  
Presenter: Professor Mark Maslin and Dr Simon Chin-Yee  
Guests: 
Professor Mark Miodownik, UCL 
Professor Gail Taylor, UCL 
Yat Hin Carson Chan, UCL Students’ Union 
Valentina (Hye Won) Chang, UCL Students’ Union 
Producers:  
Adam Batstone 
Caitlin Mullin

Season 5, Episode 5 - Food security, consumerism and health: What’s the connection?

UCL (University College London) is consistently ranked among the world's top ten universities (QS World University Rankings 2010 - 2021). Our excellence extends across all academic disciplines, from one of the world's foremost centres for research and teaching in the biological sciences to world-renowned centres for architecture (UCL Bartlett), education (UCL IOE) and fine art (UCL Slade School).

UCL is London's leading multidisciplinary university, with more than 13,000 staff and 43,000 students from 150 different countries. Founded in 1826 in the heart of London, UCL was the first university in England to welcome students of any religion and the first to welcome women on equal terms with men.

UCL Minds brings together UCL’s knowledge, insights, and ideas through events, activities, and digital content open to everyone. Find out what’s on UCL Minds: www.ucl.ac.uk/minds

Never Mind the Pain Points, hosted by Clarasys, is a podcast dedicated to all the current challenges businesses are facing. Each episode is hosted by a Clarasys employee, that has deep expertise in the subject matter of each episode. The hosts are joined by a variety of fantastic, interesting and knowledgable guests from the world of business and together they discuss pain points that organisations face and what you can do to overcome them! 

Whether you are a part of an organisation that face these problems and are looking for ways to overcome them or you just have a strong interest in knowing more about the topics covered, then this is the podcast for you!

New tracks tagged #behaviour change