We’re going there: chalazion cysts, cluster lash horror stories, medical anxiety, beauty boundaries, and the etiquette of tipping your lash artist. In this unfiltered, wildly honest episode, Erika and Marcella sit down with lash artist and Luminous OG Kristen Oakley to unpack the painful lash cyst that left her seeing the beauty world in a whole new way.

From her pregnancy journey to lash regrets, awkward compliments at the bagel shop, and the emotional toll of sitting in a medical chair, Kristen shares it all...eyeball scissors and all. Plus, we dive into the emotional (and sometimes awkward) relationship between clients and service providers, why it’s okay to speak up when you’re not happy with a beauty service, and whether tipping really matters.

This episode is hilarious, heartfelt, and a must-listen for beauty lovers, clients, and pros alike.

✨ IN THIS EPISODE:

What a chalazion cyst actually is—and why it’s haunting TikTok

Why cluster lashes can be dangerous (even when they look good)

Medical anxiety, motherhood, and managing beauty expectations

Client/service provider communication 101: How to speak up (and why it matters)

The tipping talk: Etiquette, expectations, and why kindness is currency

🔗 CONNECT + SHOP:
Visit us IRL: shop.getluminous.com
Follow us on Instagram: @getluminous
Need lash or brow help? Book with us in NJ! we’re the friendliest pros you’ll ever meet.

🎧 Don’t forget to follow, rate, and share. The Luminous Life is best experienced with your girls and a buttered bagel.



The Lash Cyst That Changed Everything (with Kristen Oakley)

"The Luminous Life Podcast: Beauty Without The B.S." Join beauty business veterans, Erika & Marcella, as we share the real secret to looking good: feeling great. Join us as we question conventional beauty standards and reveal what it really takes to run a beauty business that puts your beauty  first. Discover the secrets our clients have trusted for years—where lashes, brows, and carefully curated skincare meet genuine self-care.

New tracks tagged #clusterlashes