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Coaching is one thing, the coaching mindset is another. 

Beliefs precede experiences and how you think is what you get. What you focus on grows. These are just some of the fundamental, and transformational mindsets leaders need to adopt so they can then align how they think with what they do. Not the other way around. 

This creates a healthy, happy, sustainable coaching culture and transforms you into the leader and coach you want to be.

The Leadership and Coaching Discussion meeting, led by Keith Rosen, emphasized the need for a transformational approach to leadership in the hybrid workplace following Covid, highlighting the alarming levels of employee disengagement and the necessity for deeper personal connections in coaching. 

Key topics included the importance of empathy, effective communication, and understanding team members' individual purposes to foster a supportive environment. 

Rosen advocated for a change in traditional performance improvement strategies, proposing a four-week turnaround plan for underperformers while encouraging managers to prioritize team member well-being amidst external pressures.

 He underscored the integral role of authenticity in leadership, drawing parallels between music and managing teams, and concluded by urging leaders to be proactive in enhancing their team's value and engaging in meaningful conversations about core values and priorities. 

Action items were established to ensure managers take concrete steps towards implementing these principles.


Notes
️ Introduction and Leadership Mindset (00:00 - 11:25)

    Keith Rosen discusses transition to hybrid workplace post-Covid
    Highest level of employee disengagement and attrition
    Importance of tapping into people's individuality in coaching
    Only 1 in 20 managers trained in coaching
    Opportunity to reconnect with people on a human level
    Need for deeper personal connection in sales and leadership
    76% of companies changed buying processes, only 17% changed selling processes
    Importance of putting people over profit


 Coaching and Connection (11:25 - 22:44)

    Challenges of managing diverse teams and high performers
    Need for empathy and skills to deal with personal issues
    Importance of setting positive intent in conversations
    Questions managers should ask to support team members
    Self-care as a crucial aspect often overlooked
    Managers need to push back against pressure from top leadership
    Importance of insulating team from excessive pressure


 Coaching as a Language (22:44 - 32:40)

    Coaching is not an event but a language
    Need for a universal coaching methodology
    Importance of uncovering people's sense of purpose
    Top intrinsic motivators: making a difference, collaboration, impact, life balance
    Need for managers to wake up thinking about making their team more valuable


 Mindset and Coaching Approach (32:41 - 41:51)

    Importance of exploring opportunities to make people more effective
    Setting positive intent in conversations with team members
    Questions to ask team members about their values and priorities
    Need for regular conversations about what's important to team members
    Importance of developing relationships and caring for team members


 Performance Improvement and Legacy (41:51 - 51:08)

    Criticism of traditional Performance Improvement Plans (PIPs)
    Proposal for a 4-week turnaround strategy for underperformers
    Importance of collecting evidence of change
    Concept of people self-selecting in or out based on their commitments
    Focus on creating a positive legacy as a leader


 Personal Interests and Leadership Lessons (51:09 - 01:00:01)

    Keith's passion for music and concerts
    Conversion of old garage into music studio
    Recent concert experiences
    Importance of authenticity and connection in both music and leadership

Developing the Attitude and Mindset of Top Sales Leaders

In this episode, we dive into the often-dreaded art of cold calling. If you’ve ever felt stuck in fear of rejection or unsure how to connect with gatekeepers, this conversation is for you. Hear the real-life story of how I simply picked up the phone without a plan and unlocked incredible opportunities for  @PlayChiBall   with the YMCA and Boys & Girls Clubs. This episode is perfect for entrepreneurs, creators, and anyone ready to take bold action. You’ll learn how to delight gatekeepers, think bigger, and use momentum to create new possibilities.

Play Chi Ball at https://PlayChiBall.com

Join the Majik Mind Coaching Community at https://majikmedia.com/majik-mind

Thrive without Social Media at https://majikmedia.com/biz-without-social

Hire me fore coaching at https://majikmedia.com/coaching

Join me in paradise for a Coaching Retreat at https://majikmedia.com/retreat or for a GSD Work Retreat at https://MajikMedia.com/GSD2025

Download the  @majikkidsstories  App at https://majikkids.com/app

The Art of Cold Calling - Delight the Gatekeepers!

If your team handles outbound calls or texts, use this as a quick self-check to ensure you’re aligned with current compliance standards.

Here are the 9 common TCPA violations you should not ignore: https://insights.searchbug.com/nine-common-tcpa-violations-57e799d73b57
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#tcpa #tcpaviolation #tcpacompliance #telemarketing #compliance #callcenter #coldcalling #telemarketingcompliance

9 Common TCPA Violations and How to Avoid These Mistakes

Let's answer this frequently asked question! Who exactly needs to comply with TCPA regulations? Any business that picks up the phone, sends texts, or automates outreach must pay attention. 📣

Here’s a breakdown of the types of businesses that fall under TCPA regulation — plus why and what to look out for.

📰LEARN MORE: https://medium.com/@searchbug/businesses-that-should-comply-with-tcpa-regulations-8ad5c9a5931f

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#tcpa #tcpaviolation #tcpacompliance #telemarketing #compliance #coldcalling #telemarketingcomplianc

11 Businesses That Should Comply with TCPA Regulations

Dans cet 2ème épisode de Performance & Harmonie, plongeons dans les subtilités du processus de prospection, en mettant l'accent sur la différence entre les appels à froid (cold calling) et les appels à chaud (hot calling). Découvrez 5 astuces essentielles pour rendre votre prospection plus efficace, telles que créer un environnement favorable, captiver l'attention dès les premières secondes, établir des liens avec des contacts communs, tirer parti de l'inbound marketing et des leads chauds, ainsi que relancer les visiteurs intéressés par votre site web. En explorant ces techniques, vous comprendrez l'importance de l'ouverture d'esprit et de l'engagement pour établir des conversations significatives. Rejoignez-nous pour en apprendre davantage sur l'art du "hot calling" et découvrir comment chauffer vos appels pour des résultats fructueux en prospection.

Pour contacter Stéphane ou Nadia n'hésitez pas à aller sur notre siteweb www.phcom.be ou vous pouvez nous appeler au +32 2 702 64 74

Episode #002: Cold calling ou hot calling... Mais avec du rythme !

Pour laisser un message vocal à Valérie ou à Camille: https://www.vodio.fr/repondeur/662/

Valérie Gérard (Call International) : 20 ans de collaboration humaine, audacieuse et passionnée avec PHCom

Dans cet épisode, Camille De Meeûs interview Valérie Gérard, directrice de Call International, pour un échange profondément humain et sincère. 

Depuis plus de 20 ans, Call International et PHCom bâtissent ensemble une relation basée sur l’écoute, la confiance… et beaucoup d’audace. 

On y parle de prospection téléphonique, de proximité client, de valeurs incarnées, mais aussi d’une réalité en constante évolution : celle des formations linguistiques en B2B. 

À travers anecdotes et souvenirs, Valérie met en lumière l’importance de la relation, de l’humain, et de l’agilité commerciale.

#ProspectionB2B #FormationLinguistique #VenteEthique #RelationClient #PHCom #CallInternational #PodcastB2B #LesVoixDeNosClients

#001 / 2 - Les voix de nos clients – Valérie Gérard (Call International)

Llamada de Descubrimiento forzada zoiper 09.05 #1

Llamada de descubrimiento 28.07 zoiper

Jani Aaltonen keskustelee jaksossa myyntityön murroksesta, jonka käynnistää Applen IOS-päivitys: puhelin estää tuntemattomien numeroiden soitot, ja tämä vaikuttaa myyntikäytäntöihin etenkin B2B-sektorilla. Jakso pureutuu seuraaviin teemoiin:

Miten perinteinen kylmäsoitto menettää tehoaan – miksi asiakkaisiin on yhä vaikeampi saada suoraa puhelinyhteyttä?

Mitä uudet teknologiat (IOS-päivitykset, Fonecta Caller, CRM-työkalut, kuten HubSpot) tarkoittavat myynnin arjessa?

Miksi myyntityö siirtyy kohti monikanavaisuutta: LinkedIn, WhatsApp ja sähköposti korostuvat kontaktointivälineinä.

Kuinka sosiaalista mediaa ja automaatiota (esim. LinkedIn-viestit, niin kuin Jani käyttää) hyödynnetään arvoa tuottavassa kohtaamisessa jo ennen ensimmäistä puhelua?

Miten tarjotaan asiakkaalle helppo itsepalvelun mahdollisuus, kuten suoraan ajanvarauslinkki – asiakaskohtaamisen digitalisaatio nopeuttaa ja helpottaa prosessia.

Jakson lopussa pohditaan myös, miten uudet sukupolvet ja yrityspäättäjät ovat suhtautuneet muutoksiin: Millenniaalit ja diginatiivit suosivat pääasiassa itsepalvelukanavia ja odottavat digitaalista vuorovaikutusta.

Ratkaisuna Jani korostaa monikanavaisuuden hyödyntämistä ja oman sosiaalisen median presenssin vahvistamista. Puhelin säilyy osana myyntityötä, mutta kontaktoinnin painopiste siirtyy niille kanaville, joissa kohderyhmät aidosti ovat. Jaksossa tarjotaan vinkkejä moderniin B2B-myyntiin ja keskustellaan siitä, kuinka jokainen myyjä voi varmistaa, että hänet löydetään oikeista kanavista ja että asiakkaalle luodaan mahdollisimman mutkaton yhteydenottokokemus.

Suositellaan kuunneltavaksi kaikille uudesta myyntiteknologiasta ja modernista B2B-myyntityöstä kiinnostuneille

Jaksossa mukana uusi palvelu: hubmatch.salescommunications.fi jossa voit vertailla eri HubSpot-kokonaisuuksia, saada hinta-arviot, ROI-laskelmat ja tarkan kuvauksen siitä mitää eri HubSpot vaihtoehdoilla saat. 

www.salescommunications.fi 

#194: Uuden IOS:n vaikutus myyntityöhön – Kuoleeko kylmäsoitto vai syntyykö uusia mahdollisuuksia?

https://www.fiverr.com/users/brucemills
www.digitalscapetech.com

CEO of Sales Communications - a premium HubSpot CRM partner

We help purpose-driven creators and online educators produce highly engaging media & build thriving online communities that educate audiences, transform lives & turn messages into movements. The Making Majik Podcast will support you to free your Majik and bring your best work forth to the digital world. Join our membership and get access to coaching, masterminds, all our premium courses & a community of creators like you at https://majikmedia.com

Keith Rosen is the CEO of Profit Builders and founder of Profit Builders, (www.ProfitBuilders.com), named one of the Best Sales Training and Coaching Companies Worldwide. Over three decades, Keith has delivered his transformational programs to hundreds of thousands of salespeople and managers in practically every industry; on five continents and in over 75 countries. Inc. magazine and Fast Company named Keith one of the five most influential executive coaches. Keith has written several best sellers including, Sales Leadership, Own Your Day and the globally acclaimed Coaching Salespeople into Sales Champions, winner of Five International Best Book Awards and the #1 best-selling sales management coaching book on Amazon since 2009. 

He’s been featured in Entrepreneur, Inc., Fortune, The New York Times and The Wall Street Journal. Keith was also featured on the award-winning television show, Mad Men. He was also named one of the 50 Best Salespeople of all time, along with Zig Ziglar, Steve Jobs, Dale Carnegie and Jeff Bezos.

Searchbug® is a professional online service to find and investigate people, businesses, addresses and phone numbers. Searchbug® is used by collections agents, consumer credit specialists, investigators and other professionals to verify information on their customers and trace current contact information for hard-to-find people.  Many businesses use searchbug to <a href="http://www.searchbug.com/batch/phone-number.aspx">identify phone number</a> info and conduct customer <a href="http://www.searchbug.com/batch/">list cleaning</a>.

New tracks tagged #cold calling