Discover top tech tools every entrepreneur needs to grow smarter and faster. Randall Randy Konsker shares insights on using CRM, AI analytics, and automation to boost success, build stronger customer ties, and keep your business ahead in a digital world. Visit here: https://www.soundbetter.com/profiles/661711-randall-randy-konsker


Randall Randy Konsker Talks About Top Tech Tools Every Entrepreneur Need

Fresh out of the studio, Sabastian Niles, President and Chief Legal Officer at Salesforce Global, joins us to explore how trust and responsibility shape the future of enterprise AI. He shares his journey from being a high-tech corporate lawyer and trusted advisor to leading AI governance at a company whose number one value is trust, reflecting on the evolution from automation to agentic AI that can reason, plan, and execute tasks alongside humans. Sabastian explains how Agentforce 3.0 enables agent-to-agent interactions and human-AI collaboration through command centers and robust guardrails. He highlights how organizations are leveraging trusted AI for personalized customer experiences, while Salesforce's Office of Ethical and Humane Use operationalizes trust through transparency, explainability, and auditability. Addressing the black box problem in AI, he emphasizes that guardrails provide confidence to move faster rather than creating barriers. Closing the conversation, Sabastian shares his vision on what great looks like for trusted agentic AI at scale.

"You can try to develop self-awareness and take a beginner's mind in all things. This includes being open to feedback and truly listening, even when it might be hard to receive. I think that's been something I've really tried to practice. The other area is recognizing that just like a company or country, as humans we have many stakeholders. You may wear many hats in different ways. So as we think of the totality of your life over time, what's your portfolio of passions? How do you choose—as individuals, as society, as organizations, as humans and families with our loved ones and friends—to not just spend your time and resources, but really invest your time, resources, and spirit into areas, people, and contexts that bring you meaning and where you can build a legacy? So it's not so much advice, but more like a north star." - Sabastian V. Niles


Episode Highlights
[00:00] Quote of the Day by Sabastian Niles: "Portfolio of passions - invest your spirit into areas that bring meaning"
[01:02] Introduction: Sabastian Niles, President and Chief Legal Officer of Salesforce Global
[02:29] Sabastian's Career Journey
[04:50] From Trusted Advisor to SalesForce whose number one value is trust
[08:09] Salesforce's 5 core values: Trust, Customer Success, Innovation, Equality, Sustainability
[10:25] Defining Agentic AI: humans with AI agents driving stakeholder success together
[13:13] Trust paradigm shift: trusted approaches become an accelerant, not obstacle
[17:33] Agent interactions: not just human-to-agent, but agent-to-agent-to-agent handoffs
[23:35] Enterprise AI requires transparency, explainability, and auditability
[28:00] Trust philosophy: "begins long before prompt, continues after output"
[34:06] Office of Ethical and Humane Use operationalizes trust values
[40:00] Future vision: AI helps us spend time on uniquely human work
[45:17] Governance philosophy: Guardrails provide confidence to move faster
[48:24] What does great look like for Salesorce for Trust & Responsibility in the Era of AI?
[50:16] Closing

Profile: Sabastian V. Niles, President & Chief Legal Officer, Salesforce
https://www.linkedin.com/in/sabastian-v-niles-b0175b2/

#salesforce #agentforce #responsibleai #trust #aigovernance 

Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. Here are the links to watch or listen to our podcast.

Analyse Asia Main Site: https://analyse.asia

Analyse Asia Spotify: https://open.spotify.com/show/1kkRwzRZa4JCICr2vm0vGl 

Analyse Asia Apple Podcasts: https://podcasts.apple.com/us/podcast/analyse-asia-with-bernard-leong/id914868245 

Analyse Asia YouTube: https://www.youtube.com/@Analys1eAsia

Analyse Asia LinkedIn: https://www.linkedin.com/company/analyse-asia/

The Future of AI Trust: Why Guardrails Actually Accelerate Innovation with Sabastian Niles

Moderniser sa téléphonie d’entreprise : comment migrer sans douleur d’un système legacy vers le cloud

SUNDAYS @CAMP DAVID - CRM - THE 100 FOLD RETURN! - 13TH JULY 2025

CRM (Customer Relationship Management – Quản trị quan hệ khách hàng) là một chiến lược kinh doanh toàn diện, tập trung vào việc xây dựng, quản lý và nuôi dưỡng mối quan hệ bền chặt, lâu dài với khách hàng. Nó bao gồm sự kết hợp giữa triết lý kinh doanh lấy khách hàng làm trung tâm, các quy trình được chuẩn hóa và công nghệ hỗ trợ. Ba trụ cột này – triết lý, quy trình và công nghệ – là nền tảng vững chắc để doanh nghiệp hiểu và phục vụ khách hàng tốt hơn.

CRM là gì? Chức năng và quy trình hoạt động của hệ thống CRM

Ey que tal mi gente el dia de hoy vengo a mostrarles este set lleno de muy buena musica y energia, el set esta hecho mitad de freseo y mitad de perreo espero les guste mucho como me gusto a mi
LOS AMOOOO MUCHO

UN LABORATORIO LOCOCO - CRISTIAN MAZO DJ - 2025

Discover powerful customer profile management with Commence CRM. This intelligent software centralizes client data, tracks interactions, and segments customers for personalized marketing and sales. Ideal for small to mid-sized businesses, it helps improve customer relationships, boost engagement, and streamline decision-making. From LinkedIn integration to Google Maps syncing, Commence CRM delivers a 360° view of every client. https://commence.com/software-features/customer-profile-software/

Customer Profile Software for Smarter Engagement

Trust in Luxury: Lessons from Louis Vuitton Hong Kong
In this episode, we explore why trust is the most valuable currency in luxury—and what happens when it’s lost. Following a major data breach at Louis Vuitton Hong Kong, we unpack how emotional safety, data protection, and client confidence have become key parts of the luxury promise in Asia. From CRM protocols to frontline behaviour, trust is no longer optional—it’s the new differentiator.

𝗧𝗿𝘂𝘀𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗲𝘅𝗽𝗲𝗻𝘀𝗶𝘃𝗲 𝗰𝘂𝗿𝗿𝗲𝗻𝗰𝘆 𝗶𝗻 𝗹𝘂𝘅𝘂𝗿𝘆.

KingsWord International Church is called of God to raise a people of the Word and the Spirit, equipped with a revelation of their Supernatural Identity.

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Instagram: @kingswordikeja
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Naira - 0009617383
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First Timers Form & Number
bit.ly/eserviceguest
0810-000-0650

SUNDAYS @CAMP DAVID - CRM - THE 100 FOLD RETURN! - 27TH JULY 2025

SUNDAYS @CAMP DAVID - CRM - THE BLESSING OF MULTIPLICATION - 3RD JULY 2025

A weekly podcast dissecting the pulse of business, technology & media in Asia. Hear our host interviewing leading journalists, senior executives, respectable authors & thinkers, entrepreneurs & thought leaders to discuss the most important issues that move and shake the business landscape in the Asia Pacific. The show is originally created and hosted by Bernard Leong.

Manufacturer of Customer Relattionship Management Software and Marketiongh automation services

Randall Randy Konsker is a driven entrepreneur shaping industries through innovation and visionary business leadership.

Think Digital là công ty tiếp thị số, cung cấp giải pháp marketing toàn diện với hệ sinh thái bao gồm Media Lab, THINKDEMY, XCreative và Ai Marketing Platform chuyên biệt

Exploring ‘Luxury in Asia’—market trends, consumer behaviour, and industry insights.

I’m Matthias Weiskopf, a luxury retail professional with over a decade of experience in the automotive industry, specialising in Asian markets. With expertise in luxury management, customer-centric strategies, and digital business transformations, I offer a global perspective on how luxury adapts to new consumer expectations and technological shifts.

This channel features audio versions of my posts, sharing insights on luxury trends, market dynamics, and innovations in the Asian luxury sector.

New tracks tagged #crm