We're back with another power-packed highlight reel of our favorite conversations. In this episode, Jeff revisits big shifts shaping the partner + customer ecosystem:
🦸 Managed Services as the #1 driver of profitability
💡 The Customer Value Journey redefining outcomes
🤖 AI in marketing-finding balance between machine + human touch
🚚 Distribution as a growth lever, not just "pick, pack, and ship"
Cisco partners aren't just moving products-they're delivering business outcomes. This episode dives into how we scale that impact with managed offers, recurring revenue, and partner-led innovation.
⚡ Don't miss the insights from Andrew Wozniak, Leonard Thompson, Emma Carpenter, Stephen Tessitore, and John Brookbank.
🎧 Listen in, get inspired, and remember: Shift your mindset. Shift your strategy. Shift into action.
Let's make shift happen!


Shift Happens – Episode 17: Best Of…Profit Engines and Game Changers

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