Episode 21-10: The YWCA Olga Madrid Center's Coda Rayo-Garza, Director of Racial Justice and Gender Equity, and Mayra Juarez-Denis, Racial Justice and Gender Equity Manager, discuss racial issues with Dan and Edward and provide strategies for opening discussions on this sensitive topic. Additionally, they offer a preface for future discussions on racial justice and equality.

Racial (In)Justice: An Introductory Discussion

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In this month's episode of Tap'd Talks HR Anthony speaks to leadership and conflict coaches Alice Driscoll and Louise van Haarst, co-founders of The Power House, a global leadership development business focused on unlocking the potential in organisations and people. They discuss how it's possible to have conflicts in the workplace in a way that feel constructive and not toxic and the importance of having meaningful debates without them turning into a damaging force. Alice and Louise also share some insights from their book 'Turning difficult conversations into Smart Conflict' that will be published in the summer of 2025.

Turning Difficult Conversations into Smart Conflict

A conversation between two specialists about the practical relevance of using emotional intelligence for handling difficult conversations at work, and the risks of not using it.

Emotional Intelligence at work (Rebroadcast)

Learn how to confidently facilitate the critical, engaging coaching conversations so that your team can resolve their own problems, are committed to their own development and coaching, and take ownership of the solution. Now you can build a team of self-driven, highly accountable and productive team.

Discover how you can become a more effective and influential, inspiring leader that boosts sales and productivity, improves performance, retains top talent and most important; builds trust.

How to Coach Critical Conversations & Eliminate Difficult Ones - Keith Rosen Interview Pt. 2

Chris and Perry discuss best practices for having difficult conversations, like finding the balance between care and candor.

#16 - Difficult Conversations

Keith Rosen is the CEO of Profit Builders and founder of Profit Builders, (www.ProfitBuilders.com), named one of the Best Sales Training and Coaching Companies Worldwide. Over three decades, Keith has delivered his transformational programs to hundreds of thousands of salespeople and managers in practically every industry; on five continents and in over 75 countries. Inc. magazine and Fast Company named Keith one of the five most influential executive coaches. Keith has written several best sellers including, Sales Leadership, Own Your Day and the globally acclaimed Coaching Salespeople into Sales Champions, winner of Five International Best Book Awards and the #1 best-selling sales management coaching book on Amazon since 2009. 

He’s been featured in Entrepreneur, Inc., Fortune, The New York Times and The Wall Street Journal. Keith was also featured on the award-winning television show, Mad Men. He was also named one of the 50 Best Salespeople of all time, along with Zig Ziglar, Steve Jobs, Dale Carnegie and Jeff Bezos.

The San Antonio Public Library changes lives through information, imagination, and ideas… and podcasts!  Join the San Antonio Public Library Tuned In crew as they share and reveal some of the inner workings of the library, highlight the many features and programs on offer, and discuss topics which are important in the library world… like eReaders, public services, books, tacos, and more.
We want your feedback. Feel free to contact us at the email address below. We're always interested in what you have to say, or in any ideas you may have for the podcast. Thank you.

The  Maxwell Leadership Executive Podcast provides leadership training and coaching based on the principles of its founder John C. Maxwell.

At Tap’d, we help you make sense of the Future of Work, making technology understandable and easy to adopt. Our HR experience and consultancy = Your performance.

We love helping you communicate successfully.  By providing communication skills that'll transform even the most challenging relationships and interactions, and enhancing your emotional intelligence, the universal key to communicating successfully when people are working under pressure.  In a nutshell it's the ability when you're under pressure to speak up for yourself with firmness, clarity and integrity while treating others, even those you find difficult, with respect and understanding.

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