Squirrel tells the story of a conversation that took a sudden difficult turn, and we discuss methods like the Disarming Technique for handling surprises like this effectively.

SHOW LINKS:

- Roger Schwarz, Eight Behaviours for Smarter Teams: https://www.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf
- David Burns, the Disarming Technique: https://feelinggood.com/2017/12/11/066-five-secrets-training-the-disarming-technique/

- Finnish Agile Circle: https://www.meetup.com/Agile-Finland-Helsinki-Coaching-Circle/
- London Organisational Learning Meetup: https://www.meetup.com/London-Action-Science-Meetup/

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Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list!

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Surprise! Why are you being so hostile?

Squirrel tells the story of an agile team faced with seemingly irresistible demands, and describes how switching to the "Yes, And" stance (originating from improvisational theatre) helped them find a solution that worked for everyone.

SHOW LINKS:
- "Yes, And" in improv and brainstorming: https://en.wikipedia.org/wiki/Yes,_and…
- CTO Craft: How to Talk with Your CEO and Other Mysteries: https://www.youtube.com/watch?v=Zwg-x5X3450
- Dr. Burns's Disarming Technique: https://feelinggood.com/tag/disarming-technique/
- Our MIT Sloan Management Review article on the Walled Garden: https://sloanreview.mit.edu/article/solving-the-problem-of-siloed-it-in-organizations/
- Nonviolent communication: https://en.wikipedia.org/wiki/Nonviolent_Communication
- Six thinking hats: https://en.wikipedia.org/wiki/Six_Thinking_Hats

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Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list!

We'd love to hear any thoughts, ideas, or feedback you have about the show.
 
Email us at info@conversationaltransformation.com

"Yes, And..."

Troubleshooting Agile is a problem-solving session for agile teams. Jeffrey Fredrick and Douglas Squirrel look at common problems agile teams face and provide practical, immediately useful advice for getting back on track.

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