In this quick hit episode, Jason Brooks, Founder & CEO of HospiVation and author of the new book "Every Leader Needs Followers" provides a guide for conducting effective one-on-one meetings with team members. Brooks stresses the importance of listening over speaking, recommending a 35% speaking to 65% listening ratio for managers. Meeting should be divided into three parts: the first for the team member to share freely, the second for the manager to follow up on previous discussions, and the third for the team member to talk about their development and challenges. The approach aims to build strong relationships and empower team members to handle issues independently, minimizing the need for constant managerial oversight.

Episode Highlights 

- How to have effective one-on-one meetings with team members 
- Importance of listening and engaging in meaningful conversations 
- Structuring the meeting into three segments 
- Manager talking for 35% and listening for 65% of the time 
- Encouraging team members to discuss personal interests, recent events, or work-related matters 
- Following up on previous discussions and addressing questions or concerns 
- Allowing team members to discuss their development, challenges, and areas for improvement 
- Building genuine relationships with team members 
- Fostering an environment of support and empowerment 
- Cultivating a team capable of handling issues independently 

FYI: This is a short snippet from episode #209: "Transforming Restaurant Managers into Leaders" - Click for full episode - https://www.runningrestaurants.com/articles/transforming-restaurant-managers-into-leaders

More from Jason & Jaime at https://jasonebrooks.com & https://www.runningrestaurants.com.

Quick Hit: "Effective 1-on-1 Meetings" (Ep 211)

In the modern workplace, the cornerstone of success often lies in the leadership team. The qualities of a good manager — ranging from trust and respect to confidence and emotional intelligence — play an important role in establishing strong teams and businesses. Recognising and cultivating these traits not only enhances managerial effectiveness, but also fuels the collective sense of achievement. The significance of these qualities extends beyond task management, and they are key to cultivating a culture of excellence, innovation, and resilience within the corporate world.

Morne Patterson - 5 Essential Qualities Of A Good Manager In The Workplace

Jinny Suh, an attorney at McKinsey & Company, shares her insights on getting stuff done and finding balance in life. She emphasizes the importance of prioritizing and focusing on a few key tasks at a time. Jinny also discusses the significance of being honest with oneself about desires and goals. She highlights the impact of language and cultural context on communication and how it can shape one's identity. Jinny shares her experience of starting her own business and the challenges of transitioning back to the corporate world. In this conversation, Jinny and Gordon discuss the challenges faced by Korean professionals in the global job market and how to overcome them. They also discuss the role of cultural differences and language barriers in hindering career progression. Additionally, they delve into the topic of leadership and how to help others achieve their objectives. The conversation concludes with a discussion on the power of yoga and the importance of intentional goal-setting and continuous improvement.

Find out more here: rdiuk.com/getstuffdone/

How to Thrive in Diverse Careers (Ep. 36) with Jinny Suh

Welcome to this new series in which we’ll respond (not react) to the ever-changing landscape of business and culture.

This week, I’m bringing in a concept that I hope will be helpful for those of you who find that “unplugging” is not an easy task. And it’s about getting your mind into a place that is open, receptive, creative, and ready to learn. Think of it as inviting your mind into a space that is soft…and full of feeling.


Resonant Response #3 - Softly... With Feeling with Calley Bliss

Welcome to this new series in which we’ll respond (not react) to the ever-changing landscape of business and culture.

This week we’re on the topic of keeping things simple at a time when new business, new directions, and new challenges abound. At this time when #DEI efforts are being slashed and many SME’s are re-organizing, it’s important to find the eye of the storm, so you’re steering your ship with the winds of productivity and profitability, without compromising values. 


Resonant Response #4 - Conversational Strategies To Keep Things Simple Through Change

Dr. Demetria M. McNeal is a Communication Scientist with expertise in optimizing the way we interact with one another. Her book "You Don't Say" is filled with immediately useful tips on improving relationships through better communication.

Episode 167_Demetria McNeal YOU DONT SAY

In this episode, we explore the revolutionary power of shifting from questions to observations in everyday communication. Discover why direct questions often trigger defensiveness while well-placed observations open doors to authentic conversation. We break down the science behind this psychological phenomenon, share practical examples for transforming your communication in relationships, parenting, and work settings, and reveal the magic of "conversational postulates" that keep dialogue flowing naturally. Plus, learn how applying this same technique to your inner dialogue can transform self-criticism into compassionate self-awareness. A simple language shift with profound implications for creating deeper connections, uncovering hidden truths, and fostering independence in yourself and others. Ready to unlock more authentic conversations? Listen now and start observing the difference.

From Questions to Observations: Revolutionize Your Communication

I’m curious if you’ve had any conversations lately about robots. 
 
That sounds like a joke. But just this week I made a mention to some friends of a small robot that parents can buy for their children who may be struggling socially. This robot helps the child embrace the pain of bullying and social outcasting and apparently teaches them social skills. I don’t love the idea of a robot teaching a kid how to be social (oxy-moron if I ever heard one), but for the parents at their wits end with a hurting kid, I sincerely hope this little alien-shaped bot brings some relief to that family and that poor kid.

Friends, it's 2025, and the Hollywood fantasy-style films we’ve been watching for the last 30-ish years are starting to come true in small but incredibly effective ways…


#10 Resonant Response- Stay Human. Even If The Robots Are Coming with Calley Bliss

Navigate challenging dialogues with grace and confidence! Tune into "The Psychology of Uncomfortable Conversations: A Trial Lawyer's Framework for Mastering Difficult Dialogues", brought to you by David Ho, an effective communication coach from Navigator Business Academy.

Drawing insights from fifth-generation trial lawyer and communication expert Jefferson Fisher, this podcast offers a practical framework for mastering difficult dialogues in professional and personal settings. Learn how to apply Fisher's powerful **Control**, **Confidence**, and **Connection** pillars to **transform conflict into connection and achieve better outcomes**. Discover courtroom-tested clarity, empathy, and persuasion techniques to handle everything from workplace conflicts to salary negotiations. It's time to **have something to learn, not something to prove**.

Mastering Uncomfortable Conversations with Control, Confidence, and Connection

The Supreme Secret of Communication

Morne Patterson is a positive, driven individual and considers himself to have good leadership skills. He is adaptable to various challenges and believes that he is a dynamic person. Morne is confident, has a high work ethic, and always takes responsibility for his work. He is a fast learner and easily grasps new concepts. He believes that he has an analytic mindset and considers himself to be logical. He enjoys new challenges and interacting with people.

Morne Patterson is a qualified CA(SA) with 13 years of commercial experience (10 years in the technology industry). During his articles/studies, he finished 6th place nationally in the board 2 qualifying exam. As a professional, he has been responsible for and overseen finance functions, business development, legal compliance, contracting, and strategic partnerships. Additionally, he has been responsible for overall operations including customer support.

Morne has a passion for golf and giving back to the game. He has served as Captain of Bellville Golf Club for close to 5 years and now serves as the Club's president.

Award-winning author and podcast host Laurel McHargue lives and laughs and writes in the breathtaking elevation of Colorado's Rocky Mountains. She writes about life--real and imagined--and wants to share your stories, too! Follow her on her website at www.leadvillelaurel.com, subscribe to her YouTube channel, and contact her at laurel.mchargue@gmail.com. Find all of her books on Amazon, or order them from your local independent bookstore.

Helping restaurants be more profitable! From marketing tips & operational insights to customer service how-tos, team building secrets & technology tidbits, RR delivers the key tools and techniques to help restaurant owners & managers solve the great mystery of running a profitable restaurant.

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Unstoppable Winning Words is a podcast developed by Prof. Javier Santiago. 

Prof. Javier Santiago is the host of Unstoppable Winning Words where he has found a wonderful space to help people with language skills, self-development and communication skills through an eclectic approach. See our Vision & Mission !!!

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New tracks tagged #effective communication