The Raspy Dispatcher herself, Ashley Valenzuela, discusses the resources her company offers, as well as some tips preparing for life both before and after dispatch. 


For Your Information: 
The Raspy Dispatcher website: https://www.theraspydispatcher.com/ 

Secure the Bag with Amanda Kotroski: https://www.buzzsprout.com/2041682/12370157-secure-the-bag-amanda-kostroksi  

The Three Week Dispatcher with Hannah Flores: https://www.buzzsprout.com/2041682/11354604-the-three-week-dispatcher-hannah-flores 

Life After the Headset with Casey Rives: https://www.buzzsprout.com/2041682/11744832-life-after-the-headset-casey-rives

Stay Raspy with Ashley Valenzuela

Cait Welch, a Quality Assurance Officer and Coordinator at Manatee County Sheriff’s Office, discusses the flexibility of the Police Priority Dispatch System (PPDS). After all, your center’s needs are as unique as the area and people you serve. She talks about Jurisdictionally Approved Questions and Instructions, the Admin Utility, local definitions, how to interrupt professionally, and obvious questions. 

For Your Information: 

Cait’s previous episode: https://www.aedrjournal.org/in-short-supply-with-cait-welch  

Manatee County Sheriff’s Office: https://www.manateesheriff.com/  

Fitch and Associates Communication Center Manager Course: https://fitchassoc.com/communication-center-manager-program/

Personalizing the Police Protocol with Cait Welch

Eric Fayad, the Associate Director of Instructor Services, discusses the Academy side of the IAED’s Instructor Academy—how it works, who’s eligible, and the kind of effort required to become a full-fledged instructor.  

This is the first in a two-part series about the Instructor Academy. 

For Your Information: 
Email Eric with your questions: eric (dot) fayad (at) emergencydispatch (dot) org

The Instructor Academy with Eric Fayad

Dr. Brooke Bartlett, a licensed clinical psychologist and owner of the Center for Trauma, Anxiety, and Stress (CTAS), talks about moral injury: what it is, what causes it, and what it looks like in emergency dispatchers. 

For Your Information: 
The Center for Trauma, Anxiety, and Stress: https://www.centertas.com/  
Check out Dr. Bartlett’s Instagram page: https://www.instagram.com/doctorbrookephd  

New tracks tagged #emergency dispatcher