In this one, I replay a call I made to a PT clinic LIVE on stage (in front of 150 owners) to test how badly people really do answer the phone...

This PT didn't disappoint... from telling me I had a leg length discrepancy to scaring me into thinking I had problems with my shoulders linked to my parents, all of this happened on the phone, and yet not once did he bother to ASK my name... and oh yeah, this guy only wanted to charge me $75 per session... you HAVE to listen to this one...

Note: most PT Practice owners are losing most of their money in the way the phone is handled. If it's not effective, it is costing you a lot of money and you may want to consider coming to work with me in Las Vegas on April 1-2 to fix it. We will cover all of the major problematic sales and conversion situations in your business. 

All the details are here: www.paulgough.com/guest

"You May Have One Leg Bigger Than The Other" - How NOT to Answer The Phone | Episode 553

Bubbles' Mushrooms, right around dinnertime. This week, Edward tells us about himself and Ed Junior watching the Tobe Hooper classic [The Texas Chainsaw Massacre] and the educational lessons it teaches, Katie told Ed Junior about the time she married Leatherface so they could craft together and the lil squirt still won't take his pepper spray with him when he goes downtown! Katie talks about helping out with the human traffick at work which set off some kind of alarm, Jenn and Luke went to Tunnel Park in Holland, MI to find some excellent rocks but were not able to find much and have made some plans to go up north to the Ludington area and search for some more excellent rocks at Moogle Crick. Next, we check our viewer email and find that the show has been invited to a Fauxgiving celebration and we try to decide whether or not we are going. Since they're going to have a Tofurkey, Snoop Dogg will be there, Edward gets to hit on every woman there and Luke will bring back the sabotage... we can't go. Turns out that some of us can't because of the vagina-dick-and-balls and others because they don't want to. Thanks anyway! Maybe next year. This weeks game is hosted by Edward and involves classic literature. How does that translate into this dum-dum podcast... who knows?! Guess you're going to find out now on the latest episode of Bubbles Mushrooms! Email the show at bubbmush@gmail.com - follow us on TikTok and Instagram @bubbmush - Thanks for listening, viewing, whatever.

Ep092: Choombatcha

Front-desk work can easily overwhelm any healthcare practice, and missed calls or scheduling conflicts frustrate both patients and staff. Our Virtual Receptionist Medical services at VMeDxEasy help by taking care of patient calls, appointment scheduling, reminders, and basic intake forms—all remotely. Every assistant is HIPAA-compliant, US-trained, and experienced in healthcare workflows, which means your front desk runs smoothly without adding stress to your in-office team. Many practices notice faster responses, fewer missed appointments, and happier patients after partnering with us. Whether you manage an independent clinic, a multi-provider office, or a hospital department, our Virtual Receptionist Medical assistants act like an extension of your staff, giving your team time to focus on patient care.

Virtual Receptionist Medical Services for Clinics & Practices | VMeDxEasy

If you're a physical therapy clinic owner looking for tips, tools and strategies for growing your business, this is the podcast for you. Your host is Paul Gough - a former Professional Soccer Physical Therapist turned successful business owner and best selling Author from the UK. 
As well as running his own 4 location clinic, Paul works with clinic owners from all across the USA, Canada, Britain, Australia and beyond. Paul talks about everything from marketing, sales and hiring staff to leadership, finance and the mindset needed to become a world class clinic owner. Subscribe right NOW!

New tracks tagged #frontdesk