In the second of a two-part series, Johan Abildskov of Eficode has a conversation with Jeffrey and Squirrel about tools for using conversations to implement agile and DevOps methods, including Test-Driven Development for People (aka the Ladder of Inference).
 
SHOW LINKS:
- Eficode: https://www.eficode.com/
- TDD for People: https://www.douglassquirrel.com/how-i-work.html

---
 
Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list!
 
We'd love to hear any thoughts, ideas, or feedback you have about the show.
 
Email us at info@conversationaltransformation.com

A Conversation with Johan, Part II

Inspired by a listener comment, we look at one of Amazon's leadership principles, which describes how leaders are expected to earn trust in that organisation. It seems to us that the principle lays the foundation for effective psychological safety for the avoidance of error, but there are some traps to watch out for on the way to that end.

SHOW LINKS:

- Amazon leadership principles: https://www.amazon.jobs/en/principles

- Ladder of inference annotated diagram: http://troubleshootingagile.com/docs/TheLadderOfInference.pdf

***

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us: see link on troubleshootingagile.com

Tweet us: twitter.com/TShootingAgile

Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

Earning Trust at Amazon

Have you ever "flipped the bozo bit" on someone, concluding that he or she is completely clueless and communication is hopeless? We tell some tales of bozo bits we've seen flipped, describe some causes and consequences including the idea of "duelling ladders", and suggest how to get out of the bozo bit trap. 

SHOW LINKS:

- The Bozo Bit: https://en.wikipedia.org/wiki/Bozo_bit

- Jim McCarthy's book on the Bozo Bit: https://www.amazon.co.uk/Dynamics-Software-Development-Jim-McCarthy/dp/1556158238

- Previous episode on the Ladder of Inference: https://soundcloud.com/troubleshootingagile/introspection-with-the-ladder-of-inference

- Fear is the Mind Killer:
https://dune.fandom.com/wiki/Litany_Against_Fear

- Squirrel and Jeffrey speaking on Conversational Transformation at DOES Las Vegas: https://www.youtube.com/watch?v=RMT_Tqzf_vc

***

Our new book, Agile Conversations, will be out in May 2020! See https://conversationaltransformation.com where you can pre-order!

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us: see link on troubleshootingagile.com

Tweet us: twitter.com/TShootingAgile

Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

The Bozo Bit and Duelling Ladders

Prompted by a listener, we look at a tool from Jim Dethmer called The Line. This leads us to discuss the value of being emotionally self-aware with a variety of examples from our recent consulting practise and bringing in several tools for increasing this awareness, including Six Thinking Hats, the Ladder of Inference, and the Core Protocols.

SHOW LINKS:
- Jim Dethmer on "Leading Above the Line": https://fs.blog/jim-dethmer/
- Naive realism: https://en.wikipedia.org/wiki/Na%C3%AFve_realism
- Feeling Good podcast on "Hidden Emotion": https://feelinggood.com/2020/02/24/181-live-therapy-with-sarah-shrinks-have-feelings-too/
- London Organisational Learning meetup: https://www.meetup.com/London-Action-Science-Meetup/
- Ladder of Inference: https://www.foresightdesign.org/blog/2017/12/21/what-does-the-ladder-of-inference-even-mean
- Six Thinking Hats: https://en.wikipedia.org/wiki/Six_Thinking_Hats
- Core Protocols check-in: https://liveingreatness.com/files/core-protocols-3.03.html#check-in
- Past episode on transparency and curiosity: https://soundcloud.com/troubleshootingagile/mutual-learning-model-transparency-and-curiosity
- Past episode on the 4 Rs: https://soundcloud.com/troubleshootingagile/learning-through-case-studies-the-4-rs

***
 
Our new book, Agile Conversations, will be out in May 2020! See https://conversationaltransformation.com where you can pre-order and get a free video when you join our mailing list!
 
We'd love to hear any thoughts, ideas, or feedback you have about the show.
 
Email us at info@conversationaltransformation.com
 
Tweet us: twitter.com/TShootingAgile
 
Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

Walking the Line: Emotional Unawareness

We reflect on chapter 3 of Agile Conversations, all about building trust as the first step to a successful agile team. We respond to a reader who had an interesting understanding of the "Test-Driven Development for People" technique and relate the Trust Conversation to vulnerability, exploratory testing, and the painful process of learning.

SHOW LINKS:

- Previous episodes on trust: 
    - https://soundcloud.com/troubleshootingagile/the-first-thing-to-build-is-trust 
    - https://soundcloud.com/troubleshootingagile/be-predictable-to-build-trust
    - https://soundcloud.com/troubleshootingagile/test-driven-development-for-people
- Squirrel's video on TDD for people: https://www.douglassquirrel.com/how-i-work.html
- Kristine Casas blog post: 
    - https://testkeis.wordpress.com/2020/05/17/read-agile-conversations/ 
    - https://medium.com/@rocketkeis/on-the-ladder-of-inference-64493f7f8e00
    - via https://softwaretestingweekly.com/issues/20

Episode transcript: https://www.conversationaltransformation.com/posts/a-sense-of0security-gained-and-lost/

---

Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list!

We'd love to hear any thoughts, ideas, or feedback you have about the show.
 
Email us at info@conversationaltransformation.com

A Sense of Security, Gained & Lost

We look at two elements - Collaboration and Reflection - of the Heart of Agile approach developed by our friend Alistair Cockburn, and illustrate how conscious and attentive listening and reflection on emotions make a big difference for agile teams.

SHOW LINKS:
- Heart of Agile tweet: https://twitter.com/TotherAlistair/status/1312407646364991489
- Alistair Cockburn: https://en.wikipedia.org/wiki/Alistair_Cockburn
- Conversational Dojo kit: https://itrevolution.com/build-agile-conversations-with-conversational-dojo-webinar/
- Active Listening: https://en.wikipedia.org/wiki/Active_listening
- London NVC Meetup: https://www.meetup.com/Nonviolent-Communication-NVC-London/
- London Organisational Learning Meetup: https://www.meetup.com/London-Action-Science-Meetup/
- Ladder of Inference: https://soundcloud.com/troubleshootingagile/a-sense-of-security-gained-lost
- Above the Line: https://soundcloud.com/troubleshootingagile/walking-the-line-emotional-unawareness

---

Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list!

We'd love to hear any thoughts, ideas, or feedback you have about the show.
 
Email us at info@conversationaltransformation.com

Alistair Cockburn: Heart of the Heart of Agile?

Troubleshooting Agile is a problem-solving session for agile teams. Jeffrey Fredrick and Douglas Squirrel look at common problems agile teams face and provide practical, immediately useful advice for getting back on track.

Popular tracks tagged #ladder of inference