Cameron Marsh, Senior Analyst at Nucleus Research, returns to #tomandocafeconjesushoyos to discuss the recent innovation on #crm  around Artificial Intelligence, No-Code and Platforms. We discussed the realities of the cost to implement AI, the use of No-Code to save money, and the use of platforms to manage the customer engagement. Some of the vendors to make reference to are: Zoho, Zendesk, Salesforce, ServiceNow and HubSpot.

Key Topics
🧠 The evolution of CRM involves the use of artificial intelligence to gather and analyze data from various sources, revolutionizing the way businesses manage their customer relationships.

🤖 AI technology should not sacrifice the quality of customer interactions for the sake of productivity, as losing a customer due to a bad experience is more expensive than the technology itself.

🤖 Zendesk's' unique approach to AI agents only charging when they can automatically resolve a ticket with zero customer interaction is a game-changer in the CRM industry.

📊 Companies in Latin America are expected to be fully immersed in AI with real financial investments by 2027, indicating a rapid adoption of AI technology in the region.

🧠 The success of AI depends on the quality and consistency of the data it learns from, making a single platform for data integration crucial for optimal performance.

📊 Data consistency and accessibility are crucial for making data actionable and driving next best action marketing and sales.

🧠 Trust and relationship between the vendor and the customer are essential for successful AI implementation and pricing transparency.

🧠 Cutting through marketing jargon and focusing on tangible results will drive technology forward and increase adoption.

The evolution of CRM: AI, No-Code and Platforms

Découvrez le no-code et une newsletter pour les nuls

Le No-code et l'automatisation pour les buses

Une chronique "dans le rétro" pour terminer cette année pleine de nouveaux apprentissages et de nouvelles questions sur lesquelles bosser dès le mois de janvier.

Le tout IA, c’est déjà so 2024


Low-code, IA et agents : comment John Cockerill accélère sa transformation digitale


Le low-code et l’intelligence artificielle changent la donne dans l’industrie. Mais comment ces technologies sont-elles réellement utilisées en entreprise ?


Dans cet épisode, je reçois Julien Bonsangue, Head of Digitalization, Data &amp; Analytics chez John Cockerill. Il nous explique comment son équipe développe et déploie des applications en un temps record grâce au low-code, et comment l’IA générative transforme la prise de décision sur le terrain.


🛠️ Ce que vous allez apprendre :
Comment développer rapidement des applications métiers avec le low-code
L’impact de l’IA générative et des agents intelligents sur le travail des équipes
Les défis concrets de la digitalisation industrielle
Pourquoi l’automatisation ne remplace pas l’humain, mais lui simplifie la vie


Un épisode pour celles et ceux qui s’intéressent à la transformation digitale, aux outils d’IA et à l’évolution des métiers face aux nouvelles technologies.


🎧 Disponible sur toutes les plateformes de podcast !
Hébergé par Ausha. Visitez ausha.co/fr/politique-de-confidentialite pour plus d'informations.

#15 Julien Bonsangue (John Cockerill) : Low-Code, IA et Agents

Welcome to "AI with Shaily," where the world of Artificial Intelligence unfolds in exciting ways! 🎙️ Your host, Shailendra Kumar, also known as Shaily, is here to guide you through the latest advancements in building AI agents using Python. 

In this episode, Shaily introduces the concept of AI agents, likening them to digital assistants that streamline structured workflows. Imagine a trio of AI agents – ResearchAgent, WriteAgent, and ReviewAgent – each with a specific role in gathering information, creating reports, and ensuring quality control. This collaborative effort is akin to an orchestra, where each instrument harmonizes to produce a beautiful outcome, freeing us from mundane tasks and allowing us to focus on more significant projects. 🎶

For those who may feel intimidated by coding, there's good news! A no-code solution has emerged, highlighted in a YouTube video by Alfie Marsh. This method introduces the ROCTTOC formula, which stands for Role, Objective, Context, Tools, Tasks, Operating Guidelines, and Constraints. It’s a clever way to guide your AI agents effectively, almost like a secret agent’s manual! 🕵️‍♂️

For the coding enthusiasts, Shaily points out a new YouTube tutorial that dives into building AI agents using Python. This resource covers everything from basic API calls to more complex deployments, making it a valuable guide for both beginners and seasoned developers. The tutorial emphasizes the importance of workflow patterns, ensuring that AI agents are not only intelligent but also dependable. 💻

As a bonus tip, Shaily advises that when working with AI agents, it's crucial to describe the tools and tasks clearly. This clarity is essential, much like telling a friend exactly what you need to ensure you receive the right assistance. 🤝

To conclude, Shaily leaves us with a thought-provoking statement: "AI doesn’t just automate tasks; it amplifies human capabilities." This sentiment encourages listeners to explore the vast potential of AI and to push the boundaries of innovation together. 🚀

Don’t forget to connect with Shaily on YouTube, Twitter, LinkedIn, and Medium. He invites listeners to share their thoughts in the comments and encourages everyone to subscribe for more engaging AI content. Until next time, keep innovating and stay curious! 🌟

AI Agents Unleashed: Building Digital Assistants with Python and No-Code Solutions

📺 YouTube: https://youtu.be/YXqGx-WzX10

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📰 Abonniere unseren Newsletter, um regelmäßig bewährte SEO- und Content-Marketing-Tipps in deinem Posteingang zu erhalten:www.evergreenmedia.at/seo-newsletter/

No-Code als Gamechanger für DEINE Wachstumsstrategie?

As organizations face growing complexity and rapid change, the need for simple, integrated HR solutions is more urgent than ever—especially in industries where high attrition and operational efficiency collide.

In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Ahmad Noordin, VP of HR Technology at a leading U.S. property management company, to explore how HR and IT can partner to drive better employee experiences without overcomplicating processes.

Ahmad shares how his background in both technology and HR uniquely positions him to bridge the gap between functional needs and technical capabilities. Together, they discuss the growing shift toward simplification in HR tech, the role of no-code and low-code platforms, and why ease of use has become a competitive advantage in workforce technology.

From selecting practical solutions and balancing vendor partnerships to embracing AI as a wrapper for fragmented systems, Ahmad unpacks how organizations can reduce friction, improve usability, and deliver faster outcomes for managers and employees alike.

How can HR and IT avoid working in silos? Why is simplification the new sophistication? And where does AI fit into the evolving digital employee experience?

Tune in as Ahmad offers clear, actionable insights on uniting people and technology in pursuit of seamless, human-centered HR.

#HRTechChat: Ahmad Noordin on HR-IT Collaboration and Simplifying Employee Tech

Buy the course here: https://shoppy.gg/product/k6pEQX4

Or contact me for 10% DISCOUNT for PAYPAL and 20% for CRYPTO

Email: Maris.amandateam@gmail.com

Instagram: Mariscourse24h

Discord: Maris246

Course list: t.me/amandateam24h/4

Websites: Course24h.com | Shoppycourses.com | Glocourse.com

[Course24h.com] Stephen G. Pope - No-Code Architects (Up to 06.2025)

In deze aflevering: Marleen Evertsz, alumna van Nyenrode en oprichter van Gold Republic - een innovatief fin-tech platform voor goudbeleggingen. Marleen deelt haar ondernemersverhaal: van het herkennen van een probleem in de goudhandel tot het creëren van een creatieve en schaalbare oplossing.

Ze bespreekt de impact van AI op haar bedrijf en waarom ze meermaals naar San Francisco reisde om de nieuwste ontwikkelingen te onderzoeken. Van klantenservice tot marketing: AI wordt volgens haar een gamechanger voor schaalbare bedrijven. 

Ook vertelt openhartig over haar grootste zakelijke fout - het bouwen van projecten buiten haar kernactiviteit - en hoe dit haar leerde om meer op haar onderbuikgevoel te vertrouwen. 

Tot slot geeft Marleen waardevolle tips aan jonge ondernemers, waaronder haar gouden advies om mee te lopen met een ervaren ondernemer. Zelf liep ze na haar studie mee met Joep van den Nieuwenhuyzen en leerde van hem dat je met energie en positivisme "ogenschijnlijk onmogelijke dingen mogelijk kunt maken". 

Ondernemend Nyenrode is een podcast waarin ambitieuze en nieuwsgierige studenten willen leren van succesvolle ondernemers en CEO's.

Marleen Evertsz van Gold Republic - "Je bent gek als je geen aandacht hebt voor AI."

Buy and download this course now at www.glocourse.com

Or contact me for 10% DISCOUNT for PAYPAL and 20% for CRYPTO

Email: Maris.amandateam@gmail.com

Discord: Maris246

Course list: course24h.com/courselist/

[Glocourse.com] Kevin Badi - kev´s No-Code Academy

Unlock the secrets of data mastery with Shailendra, a 27-year veteran in AI, ML, and Data Science, driving AU$ 6 Billion in transformative value. As the author of 'Making Money out of Data,' their strategies redefine digital success. With expertise honed at IBM and Accenture, they drive innovation and data monetization. Explore how loyalty programs like Flybuys and Everyday Rewards revolutionize business—connect with Shaily today.

In diesem Podcast bekommst du jede Woche fundiertes Know-how für digitales Wachstum. Was bringt wirklich Ergebnisse für euer Unternehmen und eure Marke? Welche Strategien führen ins Leere und verbrennen Ressourcen? Wie sorgst du für bedeutungsvolle Veränderungen durch SEO, Content-Marketing, digitale PR, Paid Media und dem gezielten Einsatz von KI?

Wir zeigen, was in der Praxis funktioniert – mit klaren Analysen, echten Beispielen und Taktiken aus anspruchsvollen Projekten.

Über Evergreen Media®

Evergreen Media ist ein internationales Beratungsunternehmen für digitales Wachstum. Wir arbeiten mit mittelständischen Unternehmen, etablierten Marken und internationalen Konzernen – darunter Organisationen auf Fortune-50-Niveau – an der gezielten Weiterentwicklung ihrer digitalen Präsenz in einer KI-Welt.

Unser Schwerpunkt liegt auf Suchmaschinenoptimierung (SEO), Generative Engine Optimization (GEO), Content-Marketing, digitaler PR und Paid Media. Wir helfen Unternehmen, Marktpotenziale systematisch zu erschließen, ihre digitale Sichtbarkeit strategisch zu steuern und digitale Wachstumsinitiativen unter realen Bedingungen wirksam umzusetzen.

Je vindt hier kennis, ervaringen en inspiratie van experts, studenten, alumni, professoren en ondernemers.

Podcast con sugerencias y tips de CRM, Engagement, Marketing, Ventas, Servicio, Comunidades y Redes Sociales (Customer Relationship Management).

The buying cycle for enterprise software and technology shouldn't be a power struggle between departments. 3Sixty Insights is a research, advisory, and consulting firm providing deep understanding of how to bridge the gap in perception and priorities between stakeholders. Through our research, we unearth strategic approaches for streamlining the decision-making process, successfully managing solutions, and maximizing value from business software and technology investments.

New tracks tagged #no-code