This guest podcast, originally aired on People Tech, features Mark Feffer and Pragya Gupta, Chief Product and Technology Officer at isolved, as they explore AI's growing impact on HR. In this episode, they discuss shadow AI, automation, and the ethical considerations shaping today’s AI applications in HR. Pragya shares insights on how AI is transforming daily HR tasks, enhancing personalization, and streamlining strategic decisions across organizations.

People Tech with Mark Feffer and Pragya Gupta on AI’s Role in HR

Welcome to the What's Next! Podcast with Tiffani Bova. 

I have the pleasure of welcoming David Edelman to the show today. He is a senior lecturer at Harvard Business School, an executive advisor and board member to brands and technology providers, and an advisor to BCG. Previously, David was chief marketing officer at Aetna and has worked with dozens of companies on personalization, AI, and agile marketing at BCG and Digitas. Forbes has repeatedly named him one of the Top 20 Most Influential Voices in Marketing and Ad Age has named him a Top 20 Chief Marketing and Technology Officer. David is also the co-author of a new book called Personalized: Customer Strategy in the Age of AI, which has recently become a USA bestseller. 

THIS EPISODE IS PERFECT FOR… anyone who wants to learn how to deliver true personalization at scale. 

TODAY’S MAIN MESSAGE… customer experience is imperative to business success, but personalization remains elusive for many organizations. In this conversation, David offers his playbook on making personalization a core business strategy for organizations of any size. He also shares a detailed walkthrough of the Five Promises of Personalization. 

Key Takeaways:
- If you consider personalization a strategic goal, you need to be able to measure it. Compensation is often too abstract of a metric. Instead, David recommends using measures of business performance. 
- If you can’t make your product simpler, you need to educate your customers.
- The customer experience should be getting better and better over time. 

WHAT I LOVE MOST… David’s points about thinking about the flow of company interaction. Remember that when customers get bombarded, they tend to tune out. David says, “Less is more, but less that’s smarter is even more.”
 
Running Time: 32:37
 
Subscribe on iTunes


Personalization Done Right with David Edelman

Eury Industries faced a declining customer retention rate. Rehan, a marketing pro, turned things around with a personalized customer retention program. Learn how he segmented customers, created targeted campaigns, and boosted retention by 25% in this episode of The Storytelling Marketer, sponsored by Marketing Gunda. Discover the power of data-driven marketing and building customer loyalty.

#customerretention #customerloyalty #personalization #datadrivenmarketing #FMCG #marketing #customersegmentation #customerexperience #thestorytellingmarketer #marketinggunda #marketingstrategy #brandbuilding #podcast #storytellingmarketing #storytelling

Episode 08 The Customer Retention Challenge

Live at the recent MarketCounsell Summit in Las Vegas, David Armstrong chats with Andree Mohr, president of Integrated Partners, a unique advisory platform assisting entrepreneurial advisors in scaling their businesses through strategic CPA partnerships. 

Mohr covers Integrated’s origin story and the dynamics of integrating wealth management services into accounting firms. The discussion highlights the importance of putting the client’s needs first in the business partnerships Integrated pursues and how that can sometimes require humility and adaptability on the part of the advisor. 

 Mohr discusses the technology advancements fueling the “personalization at scale” goal that most growth-minded advisory firms strive for,  and the need for advisors to evolve into “expert coordinators of experts” leveraging partnerships to address complex client needs. 

Highlights from this episode include:

- Integrated Partners' strategy of partnering with CPAs.s
- What happens when advisors hit the “ceiling of complexity” when coordinating insurance, taxes, estate planning, and investment portfolios
- Why client retention is really the key to growth, and how advisors can use their own stories to turn those clients into “rabid fans” and natural referrals.  
- The importance of curating expert networks to bring more services to clients and the challenges some advisors have with outsourcing. 
- The impact AI will have in bringing higher degrees of specialization and personalization to financial services.

Resources:
 
RIA Edge Podcast: http://bit.ly/3YVhfof 
 
Connect With David Armstrong:
 
WealthManagement.com: http://bit.ly/3RKHvyY 
LinkedIn: WealthManagment.com: https://bit.ly/3YkoRAv 
LinkedIn: David Armstrong: https://www.linkedin.com/in/djamesarmstrong/ 
Twitter: David Armstrong: https://twitter.com/djamesarmstrong 
LinkedIn: Informa: https://bit.ly/3leEF9g 

Connect with Andree Mohr:

LinkedIn: https://www.linkedin.com/in/andree-peterson/ 
Integrated Partners: https://integrated-partners.com/ 

About Our Guest:

Andree supports growth on many levels as the President of Integrated. In this role, She oversees the day-to-day operations, manages budgets, and drives the firm’s key objectives to ensure the consistent and healthy growth of the organization. A particular passion of hers is helping entrepreneurial-minded financial advisors implement strategic operations that enhance efficiencies, foster practice growth, and bring their business visions to fruition. Through Integrated’s CPA Alliance program, she assists CPA partners in monetizing their most trusted advisor status while simultaneously aiding clients in their financial planning and tax needs.

She is also the co-author of “Center Stage: How to Become the Star of Your Practice” along with Matt Ackermann. The book focuses on operational, team building, and business processing efficiencies to help empower advisors to streamline their practices. The end result: advisors will have a roadmap to grow their business, leave a lasting legacy, and ultimately provide a boutique, concierge, memorable experience for their clients.

Her professional background includes graduating from Northeastern University, with an emphasis on experiential learning. She has been supporting advisors in various capacities for the last 13 years and truly enjoys helping them with their growth endeavors, facilitating business optimization, and ultimately watching them realize their goals.

Rounding out her life involves spending time with her husband and twin daughters, passionately cheering on the New England Patriots, traveling, and supporting charitable causes that are important to her.

Integrated Partners’ Andree Mohr on Sophisticated Financial Planning & the ‘Ceiling of Complexity’

Join Jack Stratten, RETHINK Retail Top Retail Expert and Director at Insider Trends, for an engaging discussion on the future of grocery retail. Featuring Oskar Jakobsson (ICA Gruppen) and Carsten Brase (Diebold Nixdorf), this episode dives into how retailers are embracing technology and choice to meet customer demands.

💡 Key Topics Covered:

AI's growing role in grocery: reducing waste, automating tasks, and enabling personalization.
How self-service solutions are transforming customer and associate experiences.
Predictions for the grocery store of the future and why choice remains the ultimate differentiator.

🎧 Listen now and discover what’s next for grocery retail innovation. 

Customer Experience in Grocery with ICA Gruppen and Diebold Nixdorf

Welcome to the exciting world of AI with Shaily! 🎉 In this engaging podcast, your host, Shailendra Kumar, takes you on a thrilling journey through the evolving landscape of Artificial Intelligence, particularly focusing on how AI agents are transforming businesses as we step into January 2025. 🚀 

Shaily kicks things off by sharing a real-life example from a friend who runs a mid-sized tech company. This friend recently implemented AI agents into his business operations, and the results were nothing short of extraordinary! These digital assistants took over repetitive tasks like processing invoices and handling customer inquiries, which allowed the team to concentrate on more strategic and innovative projects. 📈 This shift not only boosted productivity but also significantly reduced customer support costs. Who wouldn't want to work smarter, not harder? 

Next, Shaily dives into the realm of decision-making. He draws a relatable analogy about making career choices without sufficient data, emphasizing that in today’s AI-driven environment, businesses have access to real-time data analysis. AI agents can predict market trends and suggest adjustments to supply chains, almost like having a crystal ball at work! 🔮 This capability provides companies with actionable insights at an incredible speed, helping them stay ahead of competitors.

Customer interactions are also revolutionized thanks to AI agents. Imagine having a customer service representative who understands your needs before you even finish your sentence! In 2025, AI agents are personalizing these interactions, adapting to a brand’s voice and enhancing user experiences. It’s as if they know customers better than their own families! 🥰

Shaily also highlights the role of AI agents in managing social media. These digital helpers optimize content across various platforms, ensuring a consistent and engaging online presence with minimal effort. Tools like FeedHive and Buffer are mentioned as key players in helping businesses shine on social media. ✨ 

As a bonus tip, Shaily encourages listeners to integrate AI systems into their Customer Relationship Management (CRM) platforms. These systems can gather valuable insights and suggest personalized offers, revolutionizing marketing strategies effortlessly. It’s time to let these smart tools do the heavy lifting! 💪 

To wrap things up, Shaily leaves us with a thought-provoking quote about the incredible potential of AI agents, highlighting their ability to evolve alongside businesses. 

If you enjoyed this insightful episode and want to stay ahead in the world of AI, Shaily invites you to subscribe to 'AI with Shaily' and connect with him on YouTube, Twitter, LinkedIn, and Medium. He encourages listeners to share their thoughts on how AI agents are changing their workplaces, fostering an interactive community. 

So, keep questioning, keep exploring, and stay curious with AI by your side. Happy innovating! 🌟

AI Agents Unleashed: Revolutionizing Business in 2025

Hello tech enthusiasts! It’s January twenty-nine, two thousand twenty-five, and you're tuning into AI Tech News Today. We’re here to keep you updated with the latest developments in the world of Artificial Intelligence. Buckle up, because we have some exciting news for you today.

DeepSeek unveils Janus-Pro. Chinese AI startup DeepSeek has just launched Janus-Pro, an open-source multimodal A-I model that is causing quite a stir. Janus-Pro reportedly outperforms big names like DALL-E three and Stable Diffusion in both image quality and accuracy. This model allows users to generate high-quality images from text prompts, and it comes in one billion and seven billion parameter versions. DeepSeek is truly shaking up the industry after its previous success with the R1 release.

Create your personal shopper AI agent. Have you ever thought, "I wish I had a personal shopper to make my life easier?" Omakase.ai has just the solution! With its innovative platform, businesses can create personalized A-I-powered shopper agents simply by providing a website URL. This A-I learns from your site’s content and enhances customers’ shopping experiences. It’s a great way to boost online sales without the need for any coding.

Master Gemini A-I. If you want to upskill, here’s your chance. You can master Gemini A-I, which integrates seamlessly with Google Workspace. This knowledge can significantly enhance your business performance and productivity—perfect for anyone looking to stay ahead in today’s fast-paced environment.

Prompt of the day: usability audit! Here’s a little challenge for you—perform a usability audit on a product’s user interface. Identify areas that may cause confusion or friction for users, then prioritize enhancements to improve overall user experience. It’s a great way to make a product more intuitive and user-friendly.

That's the latest in A-I this week! As we continue to explore these rapid advancements, remember to stay curious and informed. AI is changing the landscape of technology faster than we can keep up. Until next time, this is Aurora and Isabelle signing off from AI Tech News Today!

DeepSeek Launches Groundbreaking Janus-Pro AI Model, Outperforming DALL-E 3 and Stable Diffusion

NRF 2025 brought bold predictions, cutting-edge innovations, and game-changing discussions—but what really matters for retailers in the year ahead?

In this episode of Retail Therapy, Retail Cloud Alliance host Andrew Smith sits down with Brandon Rael of Kyndryl, Carol Spieckerman of Spieckerman Retail, and Guy Courtin of Tecsys to unpack the biggest themes from Retail’s Big Show, including:

The rise of AI-driven personalization and the role of store associates
Why retailers are taking a more cautious, pragmatic approach to new tech
How supply chain innovation is being overlooked—and why that’s a mistake
The real impact of digital transformation on retail operations and strategy
Whether you attended NRF or want to stay ahead of the conversation, this episode is your deep dive into the trends and challenges shaping retail in 2025.

Retail Therapy: NRF 2025 Edition

Welcome to "AI with Shaily," where your host, Shailendra Kumar, takes you on an exciting journey through the world of artificial intelligence in education! 🚀 In this episode, Shaily dives into how AI is revolutionizing learning and making education more accessible and personalized than ever before.

Imagine a future where every student has a personal tutor right at their fingertips, like a friendly genie in their laptop! 🧞‍♂️ This isn't just a dream; it's becoming a reality in 2025, thanks to Generative AI. This technology is breaking down barriers and making personalized, one-on-one teaching a standard practice rather than a luxury. Shaily compares AI tutors to master tailors, expertly fitting education to each student's unique needs, with innovative platforms like Bard and ChatGPT leading the way. With such resources, students everywhere can experience those transformative 'aha moments' that great tutors provide. 🎓

But that's not all! Virtual avatars are emerging as the new rockstars of education. 🌟 These digital educators are capable of teaching in multiple languages and delivering engaging lessons through platforms like Elai.io and Synthesia. Shaily reflects on how having a virtual version of himself to teach math would have changed his own educational experience for the better!

On a more serious note, Shaily addresses the topic of cheating detection in education. 🤔 AI's problem-solving capabilities can also serve as a watchdog, identifying patterns in homework submissions to promote fairness and encourage genuine learning. It's like having a detective in the classroom, ensuring that academic integrity is upheld.

The conversation around AI in education is buzzing on social media, with discussions ranging from integrating generative AI into content creation to addressing ethical concerns such as privacy and bias. 🗣️ Shaily emphasizes the importance of these debates, as they help ensure that AI's impact on education is both beneficial and balanced.

As a bonus tip, Shaily encourages everyone to be open to exploring how AI tools can enhance their learning or teaching methods. 📚 The landscape of education is constantly evolving, offering endless resources that can support both students and educators.

In closing, Shaily shares a thought-provoking quote from Plato: "The direction in which education starts a man will determine his future in life." 🌈 He highlights how AI is guiding us toward a future filled with limitless learning opportunities. 

Shaily invites listeners to share their thoughts on how they see AI transforming education and encourages them to connect with him on platforms like YouTube, Twitter, LinkedIn, and Medium. 📲 He reminds everyone to subscribe for more enlightening discussions on AI and to engage in the comments. Until next time, he encourages everyone to keep questioning, keep learning, and join him in shaping the future of education. This is Shaily, signing off! ✌️

AI in Education: The Future of Personalized Learning and Ethical Challenges

Welcome to "AI with Shaily," where we explore the incredible landscape of artificial intelligence and its transformative role in content creation! 🎙️ I'm your host, Shailendra Kumar, and today we're diving deep into how AI is changing the game in various industries, particularly in media and entertainment.

First up, let's talk about Reed Hastings, the mastermind behind Netflix. 📺 Reed is leveraging AI to personalize content for viewers like never before. Imagine turning on your favorite streaming service and finding a storyline that feels as if it was crafted just for you! This level of personalization is made possible through a clever mix of data analysis and creative storytelling, akin to having a personal chef who knows your tastes without you uttering a word. How cool is that? 🤯

Next, we shift our focus to The Globe and Mail, which is embracing cutting-edge AI tools like Midjourney and Runway. These technologies are setting new standards in visual content creation and video editing. It's fascinating to think that robots can now contribute to aesthetics, making the creative process even more exciting! 🎨

And then there's Adobe, often referred to as the creative overlords of the industry. Their latest innovation, Firefly, allows users to create short videos using just text prompts. Imagine having a film director right in your pocket—no megaphone needed! 🎥 This tool is making video creation accessible and fun for everyone.

Social media is also experiencing an AI revolution. Platforms like Copy.ai are changing how marketers generate engaging captions and eye-catching images. The result? Content that is not only scalable but also personalized at lightning speed! 🚀

As a little bonus tip for all you creators out there, don’t hesitate to experiment with AI tools. You might just stumble upon your next viral sensation! 🌟

I’d like to leave you with an insightful AI proverb: "The future belongs to those who best prepare for it today." As we venture into new storytelling realms, it’s essential to remember that technology is not here to replace our creativity but to enhance it. 

I invite you to join the conversation on our social media platforms—YouTube, Twitter, LinkedIn, and my personal favorite, Medium. I’m excited to hear your thoughts and insights! 💬

If you're eager for more discussions and stories about AI, make sure to hit that subscribe button and share your opinions in the comments. Let’s keep this AI dialogue alive and buzzing! 

Until next time, this is Shaily, riding the wave of AI with enthusiasm and curiosity. Stay curious, stay informed! 🌊✨

AI Revolution: How Artificial Intelligence is Transforming Content Creation

This audio overview, presented by Elliot Charles of Digital Rugby, dives into the crucial role of personalization in today's inbound marketing strategies, particularly for businesses in Rugby. Learn how tailoring your approach can significantly enhance customer engagement, build trust, and boost conversion rates by leveraging data and AI responsibly. We explore key aspects such as data-driven techniques and the importance of balancing personalization with customer privacy, as highlighted in our recent article. Discover actionable insights to stay ahead in the evolving landscape of digital marketing.

The Art of Personalization in Inbound Marketing

Listen to a concise audio overview discussing the growing importance of personalization in inbound marketing. Learn how AI and hyper-personalization are transforming customer engagement by tailoring messages to individual preferences. We delve into key aspects like ethical AI implementation and navigating data privacy concerns. Discover how these strategies can help businesses in Rugby, UK, enhance customer satisfaction and drive growth. This audio summarizes the key takeaways for marketing professionals looking to implement cutting-edge personalization techniques.

The Growing Importance of Personalization in Inbound Marketing

Hey there! 👋 You're tuned into "AI with Shaily," hosted by Shailendra Kumar, your trusted guide to the coolest and newest in artificial intelligence. Today, Shaily takes us on an exciting journey where AI meets holograms — those stunning 3D projections that seem almost magical ✨ — showcased right in the heart of Times Square, one of the busiest and most iconic tech hubs in the world.

The star of the show is Hypervsn’s AI-powered holographic avatar. Imagine a lively, pink-haired digital figure that doesn’t just stand still like old-fashioned digital signs. Instead, it actively interacts with the crowd using real-time AI analytics. This avatar can read the audience’s age, mood, and even subtle cues like whether someone just had a disappointing latte ☕😅. Based on this, it adjusts its gestures and facial expressions, making it feel like your hologram knows you better than your last date! This level of hyper-personalization is not only a technical marvel but also a viral sensation on platforms like TikTok and Instagram Reels, where people are amazed at how the avatar mirrors human movements in real time. It’s a little spooky 👻 but in a fascinating and impressive way.

One hot topic in the AI world is the "uncanny valley" — that uncomfortable feeling when robots or holograms look almost human but not quite, causing unease. However, the chatter on Twitter suggests that Hypervsn’s avatar is breaking through this barrier with smooth, natural movements and engaging eye contact 👀. This could be the first commercially successful humanoid hologram, paving the way for AI-powered virtual hosts, shopping assistants, and even holographic celebrity meet-and-greets. Just imagine telling your grandkids you once saw a hologram selling vitamins in Times Square! 🛍️✨

Speaking of vitamins, this hologram is installed in a health supplement store, transforming the retail experience into a theatrical event. People on LinkedIn are calling it marketing’s first "holographic flash mob," where 3D projections turn ordinary product displays into immersive and unforgettable spectacles. Gone are the days when digital signage was just an expensive slideshow — this is storytelling elevated to a whole new level, bringing both products and shoppers to life in an exciting way.

Instagram influencers are loving the avatar’s playful and emotionally engaging personality, saying it creates memorable experiences that static ads simply can’t match. Imagine AI holograms delivering the emotional impact usually reserved for blockbuster movies 🎥 — that’s a game-changer in marketing innovation!

Before wrapping up, Shaily shares a key takeaway for those in retail or marketing: personalization and emotional engagement through AI-powered experiences are not just trends but rapidly becoming essential strategies. Investing in technology that "feels human" might be your best bet to stand out in today’s crowded market.

Finally, Shaily poses a thought-provoking question: As AI holograms blur the line between real and virtual, how close are we to making digital interactions truly indistinguishable from face-to-face moments? Would you trust a holographic shopping assistant more than a human clerk? 🤔 Shaily invites you to share your thoughts and join the conversation.

Quoting Alan Turing, Shaily reminds us, “We can only see a short distance ahead, but we can see plenty there that needs to be done.” This perfectly captures the promise and challenge AI brings to holograms and beyond.

Don’t forget to connect with Shailendra Kumar on YouTube, Twitter, LinkedIn, and Medium for more cutting-edge AI insights. Subscribe and share your views in the comments. Until next time, this is Shailendra Kumar signing off from "AI with Shaily" — where the future isn’t just imagined, it’s holographically real! 🌟🤖📡

AI Meets Holograms: The Future of Personalized, Viral Marketing in Times Square

Welcome to "AI with Shaily" hosted by Shailendra Kumar, a passionate guide exploring the captivating intersection of mathematics, algorithms, and technology in our modern world. 🤖✨ Shailendra, also known as Shaily, dives deep into how algorithms form the backbone of the information age, shaping everything from social media feeds to healthcare innovations.

He explains that algorithms are not just abstract concepts but powerful mathematical tools that analyze data and personalize our digital experiences. For example, when you scroll through social media, complex algorithms work tirelessly behind the scenes, analyzing your preferences to deliver content tailored just for you. This isn’t magic—it’s the incredible power of math at work! 📱🔢

Shaily highlights the recent surge in AI and machine learning advancements, especially deep learning, which have supercharged algorithms. These smart systems now predict weather, optimize medical treatments, and improve everyday services like grocery delivery, making processes faster and more efficient. He reflects on his own journey, recalling how algorithms once seemed like mysterious "black boxes," but today they are trusted allies solving real-world problems. 🚀🌦️💊

The discussion touches on key trends such as relevance, engagement, and personalization. Social media platforms continuously refine their algorithms to better connect users with content that resonates personally. Meanwhile, industries like logistics use route optimization algorithms to save time and fuel—imagine GPS on steroids! 🚚⛽️

Shaily offers a bonus tip: whenever you experience a spot-on recommendation or a lightning-fast response, take a moment to appreciate the mathematical marvel behind it. Gaining even a basic understanding of algorithms can empower you to navigate the digital world with confidence and might even inspire you to create your own solutions. 💡📈

He leaves listeners with a thought-provoking question: in a world ruled by algorithms, how much control do we truly have over the information we consume? This invites reflection on the influence and transparency of these unseen forces. 🤔🔍

To close, Shaily shares a quote from mathematician John Tukey: "The greatest value of a picture is when it forces us to notice what we never expected to see." Algorithms reveal hidden patterns in data, painting insightful pictures that guide our decisions and understanding. 🎨📊

Shailendra Kumar encourages everyone to stay connected through YouTube, Twitter, LinkedIn, and Medium for more AI insights. He invites listeners to subscribe, share their thoughts, and keep questioning and learning because, in AI and life, there’s always more beneath the surface. 🌐💬

Thank you for tuning into "AI with Shaily" — your gateway to understanding the math and algorithms shaping our world! 🎙️🙌

AI with Shaily: Unveiling the Power of Algorithms in Our Digital World

Welcome to "AI with Shaily," hosted by Shailendra Kumar, a knowledgeable and engaging guide who combines deep AI expertise with storytelling flair. 🎙️🤖 Shailendra dives into the exciting realm of artificial intelligence, focusing today on a game-changing topic: how Generative AI-powered email automation is set to revolutionize marketing ROI by 2025. 📈📧

Imagine the life of a busy marketer juggling multiple campaigns. Shailendra paints a vivid picture of having an unstoppable assistant—Generative AI—that crafts personalized, dynamic emails tailored to each customer’s preferences, moods, and buying behaviors. Instead of generic blasts, this AI creates bespoke messages that adapt in real-time. For example, if a customer clicks on a summer sale, the next email might highlight sunscreen or beach towels, all automatically and effortlessly. 🌞🏖️

Beyond personalization, Shailendra highlights how this AI technology dramatically boosts efficiency. Tasks that once took days—like tweaking subject lines and testing calls to action—are now optimized automatically. This frees marketers to focus on strategy and creativity, the human elements that machines can’t replicate. ⚙️✨

He shares a personal story from early in his career when manual list segmentation and subject line crafting felt like guesswork and a slow process. Comparing that to today’s AI tools, he likens the transformation to switching from a bicycle to a rocket ship—showcasing the incredible speed, precision, and ROI potential that AI brings. 🚴‍♂️🚀

Shailendra also offers a crucial piece of advice: while AI can personalize and automate, marketers must never lose their brand’s authentic voice. AI should enhance the genuine connection with the audience, not replace it. The best results come from combining technology with human creativity and empathy. 💡❤️

He poses a thoughtful question to listeners: as AI takes over many marketing tasks, how can human marketers reinvent themselves to remain indispensable? 🤔🧠

Quoting Arthur C. Clarke, “Any sufficiently advanced technology is indistinguishable from magic,” Shailendra emphasizes that generative AI in email marketing isn’t just magic—it’s the future arriving right in your inbox. ✨📬

For more insights, Shailendra invites everyone to follow him on YouTube, Twitter, LinkedIn, and Medium, and to subscribe to "AI with Shaily" for the latest AI news and discussions. He encourages active engagement through comments to keep the conversation alive. 💬🔔

Signing off with optimism and confidence, Shailendra Kumar reminds us that in AI, the future isn’t just coming—it’s already here. 🌟🚀

Generative AI Email Automation: The Future of Marketing ROI by 2025

Welcome to AI with Shaily! I’m Shailendra Kumar, your friendly guide through the fascinating and fast-changing world of artificial intelligence 🤖✨. Today, I’m taking you on a vibrant journey through the highlights of VivaTech 2025 in Paris, where AI and personalization truly stole the show with practical, real-world applications that are making waves.

Imagine me walking through lively pavilions buzzing with energy, filled with startups and luxury brands alike. The biggest takeaway? AI has moved far beyond just flashy hype. Startups like Unitree and Vrai AI impressed everyone by tackling real problems with smart, personalized solutions that feel tailor-made for each user. This isn’t just futuristic talk—think about your skincare routine being powered by AI that understands your skin better than you do! L’Oréal Paris is pushing this vision forward with their Hyperlook Studio and La Roche-Posay’s AI dermatologist assistant, bringing personalized beauty to a whole new level 💄🤩.

But it’s not just about beauty. The luxury sector showed incredible innovation too. At the LVMH pavilion, I was amazed by “Machine Zero,” an AI tool designed to detect impurities in luxury cashmere, raising the bar for quality control in a simple yet brilliant way 🧥🔍. Dior impressed with augmented reality technology enhancing retail logistics—proof that the magic often happens behind the scenes. And get this: Bulgari is using a robotic arm to customize their bottles, blending luxury with futuristic tech in a stunning way 🏺🤖.

What really stood out at this year’s VivaTech was a shift from flashy gadgets and metaverse demos toward meaningful impact and sustainability 🌍💚. The crowd and influencers alike cheered for eco-friendly innovations and soft mobility solutions, reminding us that the smartest AI applications are those that balance cutting-edge technology with responsibility.

Here’s a pro tip for anyone exploring AI in business or projects: focus on AI tools that boost personalization and operational efficiency. That’s where you’ll find the best return on investment today and the clearest path to the future 📈💡.

Now, here’s a question to ponder: As AI becomes better at customization and sustainability, how will your life or business transform when technology truly understands your unique needs—and cares for the planet too? 🌱🤔

Remember the wise words of Albert Einstein: “It has become appallingly obvious that our technology has exceeded our humanity.” It’s our responsibility to guide AI toward solutions that enhance both technology and humanity together.

For more exciting AI insights and updates, follow me, Shailendra Kumar, on YouTube, Twitter, LinkedIn, and Medium. Don’t forget to subscribe to AI with Shaily for your weekly dose of AI news and breakthroughs! I’d love to hear your thoughts on these innovations—drop a comment and join the conversation. Until next time, stay curious, keep innovating, and keep listening to AI with Shaily! 🚀🤓🎧

VivaTech 2025: How AI Personalization and Sustainability Are Shaping Our Future

Episode 401 of The VentureFizz Podcast features Nicole Phillips-Bastian of Qatch.

This episode was recorded live at Startup Boston Week at Suffolk University which is the third year that I’ve hosted it onsite.  Thank you to Stephanie Roulic for the invitation, as it’s a lot of fun and great to be involved in such a meaningful conference.  And, since it was hosted live, this episode is audio only and my apologies for the background noise.

Personalization isn’t a new term in the world of tech but as a consumer, it often fails.  It could be a failure around the data, the actual tech powering the experience, or executional challenges.

For Qatch (which stands for Quick Match), they have been able to overcome these challenges by establishing trust with consumers in one of the most coveted spots for obtaining first party data… no, it’s definitely not email, but through text messaging. 

Qatch is a personalized shopping platform that allows user preferences to dictate what products they see next. Their platform enables the company to capture user engagement to a degree other brands are not, which gives them incredibly valuable insight into what products a specific shopper would buy, so they can recommend it to them in real-time.

It all falls under that trust factor which is so important, because if Qatch is not delivering value, it’s easy to block that text message and it is this level of trust that has been so key to their success.

Two interesting points to note:

1. Nicole’s co-founder for Qatch is her sister Raquel.
2. They have built a very capital efficient company, as they have raised just under $2M in funding.

In this interview, we cover:

* The importance of founder-led sales.
* Nicole’s background story and her journey into law as a retail attorney with a focus on fashion law and regulations.
* All the details about Qatch and why they decided on text messaging as their primary method of communication.
* How the platform works and their use of AI.
* Sales and getting brands to join their platform, plus how they evolved their pricing strategy.
* The competition and how they differ from companies like Stitch Fix.
* Her experience raising capital as a female founder and why sales is the best form of funding.
* And so much more.

Episode 401: Nicole Phillips-Bastian - CEO & Co-Founder, Qatch

Welcome to the exciting world of 'The Room Podcast', where we discuss all things marketing, every Friday. And guess what? The show is proudly sponsored by 'Marketing Gunda'.
 
Well, each episode is packed with valuable insights and tips on marketing, brand building, and business growth. RJ and his guests explore the challenges, trends, and opportunities in the ever-evolving marketing landscape.

Unlock the secrets of data mastery with Shailendra, a 27-year veteran in AI, ML, and Data Science, driving AU$ 6 Billion in transformative value. As the author of 'Making Money out of Data,' their strategies redefine digital success. With expertise honed at IBM and Accenture, they drive innovation and data monetization. Explore how loyalty programs like Flybuys and Everyday Rewards revolutionize business—connect with Shaily today.

The official podcast of Digital Rugby. Audio versions of our articles on digital marketing, AI, and practical tech tips for businesses in Rugby, UK. Read along at digitalrugby.org.

The VentureFizz Podcast is the flagship podcast of VentureFizz.com, the leading authority for jobs & careers in tech. In this podcast, VentureFizz Founder Keith Cline interviews the top founders and investors in the tech industry.

RETHINK Retail - the evolution of retail in today’s connected world.
Join us as we explore the most recent trends and innovations in commerce.

Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have inspired me. Whether I am preparing for a keynote speech or writing for publications such as Harvard Business Review and Huffington Post, these are my go-to people. My goal with the What’s Next! podcast is to keep you thinking and to challenge you to think about What’s Next!

The buying cycle for enterprise software and technology shouldn't be a power struggle between departments. 3Sixty Insights is a research, advisory, and consulting firm providing deep understanding of how to bridge the gap in perception and priorities between stakeholders. Through our research, we unearth strategic approaches for streamlining the decision-making process, successfully managing solutions, and maximizing value from business software and technology investments.

New tracks tagged #personalization