There is a misperception in the technology industry that startups can emerge from nowhere and achieve overnight success. While that can happen, it’s definitely the exception. It’s more common for success to emerge after a long period that is defined by setbacks and challenges.

Alfred Jay’s entrepreneurial journey began back in 1998, the early days of the dot-com craze. Although early products such as CommunityZero attracted millions of users, Jay and his co-founder Philippe Dame came to the conclusion that a pivot was necessary. It was 2008, the financial crisis was taking hold and the co-founders believed their business model was flawed.

That was the start of today’s Recollective, a qualitative online research platform that is used by some of the world’s most recognizable companies, including Mattel, Nikon, RBC and Michaels.

The reset has paid off. Recollective revenues are up 400% in the past five years, headcount has increased from 24 employees in 2019 to 110 employees and the company boasts more than 2,000 customers.

In this episode of Techopia Live, Ottawa Business Journal publisher Michael Curran talks with Jay about this quarter century working in local tech. Also, Jay talks about why Recollective is finding such traction with its customers these days and what artificial intelligence might mean to market research in years to come.

Techopia Live: Alfred Jay recollects the big pivot

Dr Jacob Jorem in conversation with Dr Piyush Pushkar on the subject of the recently published BJPsych Open paper "Impact of introducing a capacity-based mental health law in Norway: qualitative exploration of multi-stakeholder perspectives". They are joined by Alex Ruck Keene KC (Hon), an experienced barrister, writer and educator; and expert in the area of decision making capacity. 

View the paper here: https://doi.org/10.1192/bjo.2024.810
Authors: 
Jacob Jorem, Reidun Førde, Tonje Lossius Husum, Jørgen Dahlberg and Reidar Pedersen

Follow us on Twitter @TheBJPsych #BJPOpen
Podcast transcripts available: bit.ly/3CXSijb

Disclaimer: BJPsych Open is not responsible for statements made by podcast contributors. Unless so stated, the content of this podcast does not necessarily reflect the views of the Editor-in-Chief or the Royal College of Psychiatrists.

UK Resources mentioned in the podcast:
https://www.mentalcapacitylawandpolicy.org.uk/

https://www.mentalcapacitylawandpolicy.org.uk/decision-making-capacity-and-mental-health-law-the-norwegian-experience-in-conversation-with-jacob-jorem/

Measuring the impact of revised mental health legislation on human rights in Queensland, Australia
https://doi.org/10.1016/j.ijlp.2020.101634
Neeraj S. Gill, Andrew Amos, Hassan Muhsen, Joshua Hatton, Charuka Ekanayake, Steve Kisely,
International Journal of Law and Psychiatry, Volume 73, 2020, 101634,
ISSN 0160-2527,

Impact of introducing a capacity-based mental health law in Norway

In this Complex Care Journal Club podcast episode, Dr. Jody Lin discusses a qualitative study of shared decision-making for neuromuscular scoliosis surgery in children with medical complexity. She describes a broad range of family values and preferences that may guide decision-making, implications for clinical practice, and next steps from this work.‌

SPEAKER
Jody Lin, MD, MS
Pediatric Hospitalist
Assistant Professor of Pediatrics
Division of Inpatient Medicine
University of Utah

HOST
Kathleen Huth, MD, MMSc
Pediatrician, Complex Care Service, Division of General Pediatrics
Boston Children's Hospital
Assistant Professor of Pediatrics
Harvard Medical School

DATE
Initial publication date: December 8, 2025.

JOURNAL CLUB ARTICLE
Lin JL, Devereaux T, Simon TD, Kaphingst KA, Zhu A, Narayanan U, Berry ABL, Eppich KG, Stoddard G, Smith JT, Andras L, Heflin J, Keenan HT, Asch SM, Fagerlin A. Caregiver Values and Preferences Related to Surgical Decision-Making for Children with Medical Complexity. J Pediatr. 2025 Jan;276:114366. doi: 10.1016/j.jpeds.2024.114366. Epub 2024 Oct 19. PMID: 39428089; PMCID: PMC11645212.

OTHER ARTICLES REFERENCED
Courageous Parents Network. Scoliosis and spine / spinal surgery: facts and decision-making. https://courageousparentsnetwork.org/guides/decision-making-around-spinal-fusion-surgery/. Accessed November 14, 2025.

Lin JL, Clark CL, Halpern-Felsher B, Bennett PN, Assis-Hassid S, Amir O, Nunez YC, Cleary NM, Gehrmann S, Grosz BJ, Sanders LM. Parent Perspectives in Shared Decision-Making for Children With Medical Complexity. Acad Pediatr. 2020 Nov-Dec;20(8):1101-1108. doi: 10.1016/j.acap.2020.06.008. Epub 2020 Jun 12. PMID: 32540424; PMCID: PMC7655593.

Lin JL, Cohen E, Sanders LM. Shared Decision Making among Children with Medical Complexity: Results from a Population-Based Survey. J Pediatr. 2018 Jan;192:216-222. doi: 10.1016/j.jpeds.2017.09.001. Epub 2017 Nov 6. PMID: 29102046; PMCID: PMC5732902.

Lin JL, Tawfik DS, Gupta R, Imrie M, Bendavid E, Owens DK. Health and Economic Outcomes of Posterior Spinal Fusion for Children With Neuromuscular Scoliosis. Hosp Pediatr. 2020 Mar;10(3):257-265. doi: 10.1542/hpeds.2019-0153. PMID: 32079619; PMCID: PMC7041549.‌

TRANSCRIPT
https://cdn.bfldr.com/D6LGWP8S/at/xcz7qm4n2b9rn636rrnq/Jody_Lin_Final_transcript_12-4-25.pdf.

Clinicians across healthcare professions, advocates, researchers, and patients/families are all encouraged to engage and provide feedback! You can recommend an article for discussion using this form: https://forms.gle/Bdxb86Sw5qq1uFhW6.

Please visit: http://www.openpediatrics.org OPENPediatrics™ is an interactive digital learning platform for healthcare clinicians sponsored by Boston Children’s Hospital and in collaboration with the World Federation of Pediatric Intensive and Critical Care Societies. It is designed to promote the exchange of knowledge between healthcare providers around the world caring for critically ill children in all resource settings. The content includes internationally recognized experts teaching the full range of topics on the care of critically ill children. All content is peer-reviewed and open-access thus at no expense to the user. For further information on how to enroll, please email: openpediatrics@childrens.harvard.edu

CITATION
Lin JL, Huth K. Exploring What Matters: What Families Value in Complex Surgical Decision-Making. 12/2025. OPENPediatrics. Online Podcast. https://soundcloud.com/openpediatrics/exploring-what-matters-what-families-value-in-complex-surgical-decision-making.

Exploring What Matters: What Families Value in Complex Surgical Decision-Making

Podcasts from the BJPsych journal portfolio including: The British Journal of Psychiatry (BJPsych), BJPsych Open, BJPsych Advances, BJPsych Bulletin and BJPsych International. Podcast transcripts available: https://bit.ly/3QypyDk

The journals are owned by the Royal College of Psychiatrists and published by Cambridge University Press on behalf of the College. 
The journals are editorially independent of the College. Unless so stated, material in these podcasts does not necessarily reflect the views of the Editors-in-Chief or the Royal College of Psychiatrists. The publishers are not responsible for any error of omission or fact.

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New tracks tagged #qualitative research‌