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The First-Time Manager

New managers, young professionals, current managers excel in your positions faster than ever before using this trusted go-to guide, revised and updated to address the most modern management challenges.The jump from star employee to new manager is bigger than most people realize?with opportunities to fail at every step. Stumbling your way through isn?t an option.Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty-gritty realities of managing people.Leading meetings, hiring employees, motivating others, actively listening, staying calm under pressure, overcoming resistance?dozens of skills are hammered home with honest explanations of what to expect and how to excel. Examples and action steps round out the lessons.Plus, this seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, 
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