From two of the world's leading authories on sales' techniques comes an instant classic on how to persuade resistant clients and customers.

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This is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. Hopkins and Katt explain that most sales reps take a traditional linear approach to selling, but that the trick in closing is in taking a more creative and circular approach. That's the key.

It all starts with how the buyer initially says, "No." Too many sales reps don't pay close attention as to how that's presented. Hopkins and Katt point out that "no" may suggest all sorts of other options -- avenues that can eventually lead to the buyer actually saying yes.

The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this potentially tricky process. Along the way, WHEN BUYERS SAY NO details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships. 

There's particular emphasis on how to establish the kind of rapport that ultimately leads to a successful close.

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Available NOW from Hachette Audio as a CD or digital download, and in hardcover and ebook from Business Plus.

Download:
http://www.audible.com/pd/Business/When-Buyers-Say-No-Audiobook/B00IK1CN8S/ref=a_search_c4_1_1_srImg?qid=1396881061&sr=1-1
http://www.audiobooks.com/audiobook/when-buyers-say-no-essential-strategies-for-keeping-a-sale-moving-forward/208464
http://www.downpour.com/when-buyers-say-no-1
http://www.emusic.com/book/tom-hopkins/when-buyers-say-no/10134203/
https://itunes.apple.com/us/audiobook/when-buyers-say-no-essential/id828139979

CD:
http://www.bookish.com/books/when-buyers-say-no-tom-hopkins-9781478926986
http://www.amazon.com/When-Buyers-Say-Essential-Strategies/dp/1478926988/ref=sr_1_1_title_2_aud?ie=UTF8&qid=1396881174&sr=8-1&keywords=when+buyers+say+no
http://www.barnesandnoble.com/w/when-buyers-say-no-tom-hopkins/1118816823?ean=9781478979333

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When Buyers Say No by Tom Hopkins and Ben Katt, Read by Pete Larkin - Audiobook Excerpt

Join motivational speaker and high-performance trainer Brendon Burchard as he talks with Reid Tracy about what differentiates highly successful people from those who don’t reach their full potential. Spending years investigating the question How do incredibly successful people think?, Brendon discovered that high performers have a consistent pattern of thinking that drastically differs from unsuccessful people—confidence in their competency no matter what the new task, whether that is to learn, to do, to build, to create, or to leverage.Whereas the unsuccessful think I’m not like that when faced with a new challenge,the successful resolutely believe I can become that. Join Brendon as he imparts not only the two rules to success in life and the chief reason why people don’t succeed, but also the power of group collaboration and creation, and the importance of gratitude and intentionality, sharing actual examples from his everyday life and significant breakthrough moments that shaped his path.

How Successful People Think, Manage Their Day, and Reach High Performance - Brendon Burchard

Crystal goes through how to call a client who has a lapsed policy.

Calling Terminated Client Training

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Where Achievers Meet on Facebook: www.DarrenHardy.com/Facebook
Meet Darren at www.DarrenHardy.com

Just Do What Has To Be Done

Art martinez and Gary Korngay at Brooklyn

These audios were designed to program your brain for success in building your business. It was originally designed for "network marketing" but can be applied to any business, as all businesses generally have the same elements needed for success.

Listen to this set of audios as often as you can. Listen to it in the background, while you're doing other tasks (cooking, washing dishes, driving, showering, etc.), and even actively. You don't necessarily need to really focus on the words, especially in the beginning. It still works as background "noise." The more you listen, the faster it will program your brain for building a successful business. 

You can listen to the whole set of 10 audios at once or on repeat. 

You could also listen to tracks as you need it. For example, if you're feeling fearful of prospecting or making phone calls, listen to tracks 2 or 3 respectively. 

If you had some rejection and are feeling bad, listen to track 6.

These audios will tell you what TO say when you talk to yourself and what to think so you have the right perspective.

Check out Dr. Shad Helmstetter and the Self Talk Institute for more. 

Program 4 - Building daily self-confidence

The Abundant Life