In this episode, Sameer Sethi, SVP and Chief AI & Insights Officer at Hackensack Meridian Health, shares how the health system is embedding AI directly into clinician workflows, moving from theory to real-world transformation.

Sameer outlines practical applications such as specialty-specific clinical note summarization, which reduces “pajama time” for physicians and improves patient interactions, and sentiment analysis of patient survey data, which surfaces actionable insights at scale. He also describes Hackensack’s AI governance framework - a board-approved structure with six strategic focus areas, guided by cross-departmental representation to ensure safe, effective adoption.

Emphasizing that AI solutions serve as decision-support rather than decision-making tools, Sameer highlights the importance of keeping a “human in the loop.” He sees agentic AI as the next frontier - integrating LLMs, RPA, and rule engines to automate complex processes such as prior authorizations and denial management. The result: faster workflows, administrative efficiency, and truly personalized care at scale. Take a listen.

Sameer Sethi, SVP, Chief AI & Insights Officer, Hackensack Meridian Health

Stay up to date on current trends in healthcare's digital transformation. Featuring C-suite executives from the healthcare and technology sectors, podcast hosts Rohit Mahajan and Ritu M. Uberoy discuss how they are driving digital health innovation and leveraging emerging technologies to create the healthcare experiences of the future.

About the hosts:

Rohit Mahajan, Managing Partner and CEO, Damo and BigRio: Rohit is an entrepreneur and a leader in the information technology and software industry. His focus lies in the field of artificial intelligence and digital transformation for healthcare clients. His recently published full length book,  Quantum Care, A Deep Dive into AI for Health Delivery and Research has been trending #1 in several categories on Amazon. Rohit is a Wharton School Fellow and a graduate from the Harvard Business School. You can follow and connect with him on https://www.linkedin.com/in/rmahaj/

Ritu M. Uberoy, Managing Partner at Damo and BigRio has over twenty-five years of experience in the software and information technology industry in the United States and in India. She established Saviance Technologies in India and has been involved in the delivery of several successful software projects and products to clients in various industry segments.
You can follow and connect with her on https://www.linkedin.com/in/ritu-m-uberoy/

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Sameer Sethi, SVP, Chief AI & Insights Officer, Hackensack Meridian Health

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