Digital Lighthouse Jen Dallas (Softwire)

On this week's Digital Lighthouse, Zoe Cunningham is joined by Jen Dallas, Head of Digital UK and Ireland at RSA Insurance. Jen talks about the work she and her team have done to develop customer experiences across their platform. She explores the RSA's use of user testing, research and leadership to help create huge efficiency gains, and what has been valuable for the RSA's position in the financial services sector.

Jen Dallas is the Head of Digital at RSA Insurance, where her current focus is on delivering ecommerce growth and strategically aligned, customer-centric product developments. She has spent the past 15 years honing her skills in the travel and insurance sectors, using her expertise to solve business problems through digital solutions, driving online adoption.

How the RSA is delivering great customer experiences to its financial services users

DON'T GIVE UP - Motivational Speech

My entry to the David Guetta & OneRepublic SKIO Music remix competition 2024.

David Guetta & OneRepublic - I Don´t Wanna Wait - DreamR remix

Mashup THE SPECTRE - WHO I AM - ALONE - FIRE (ft. Alan Walker) - Atus, Đức Phúc,… - ANH TRAI SAY HI

Only You

In this episode of The Digital Lighthouse - The Software Podcast, host Zoe Cunningham is joined by Ben Bilsland, a Partner and Head of Technology Industry at RSM UK, to dive into a wide-ranging conversation about the future of UK tech and macro trends shaping it.

Why London's Tech Ecosystem Is #3 Globally and Rising with Ben Bilsland

Betty Buckley—Tony-winning Broadway legend, Olivier nominee, and beloved “Voice of Broadway”—has spent nearly six decades in theater, film, television, and music. Best known for Cats and Sunset Boulevard, she is an American Theater Hall of Fame inductee and recipient of the American Songbook Association’s Lifetime Achievement Award. She joins to discuss her remarkable career, enduring artistry, and the stories behind her most memorable roles.

Betty Buckley

To celebrate 20 years of Design Matters, Debbie Millman revisits some of her most memorable conversations with design legends Massimo Vignelli, Michael Bierut, Paula Scher, Chip Kidd, and Louise Fili—icons whose voices and vision have shaped the field.

20th Anniversary celebration with design legends Massimo Vignelli, Michael Bierut, Paula Scher, Chip Kidd and Louise Fili

In honor of 20 years of Design Matters, Debbie Millman revisits standout moments from her conversations with some of the most celebrated voices in graphic storytelling—Chris Ware, Alison Bechdel, Roz Chast, Seth, and Lynda Barry. This special retrospective highlights the artistry, humor, and humanity of five groundbreaking creators whose work has transformed the world of comics and beyond.

20th Anniversary celebration with graphic novelists Chris Ware, Alison Bechdel, Roz Chast, Seth and Lynda Barry

Camp Rock Original Soundtrack

This Is Me

The Digital Lighthouse is a podcast for CTOs and other tech leaders looking to navigate their organisation through endless disruption and turbulence. Packed full of real life stories and insights, this podcast serves as your guiding light - wherever you are in your journey and whatever challenges you face.