Digital Lighthouse

On this episode of Digital Lighthouse, Zoe Cunningham is joined by Jessica Figueras, Tech Strategist and Chair of the National Childbirth Trust. Jessica discusses how the COVID-19 pandemic has impacted organisations that rely on person-to-person contact, and how technology has played a part in moving communities online.

Digital Lighthouse: Innovation for social motivation

On this week's Digital Lighthouse, Zoe Cunningham is joined by Rebecca Kemp, Director of Customer Journey at Citizen's Advice.

The Customer Journey

On this week's Digital Lighthouse, Zoe Cunningham is joined by Kristian Merritt, Director of Digital Transformation at David Lloyd Clubs. Kristian discusses how David Lloyd Clubs has tackled the challenges of COVID and how their business and digital strategy had to dramatically transform to cater to customers remotely.

David Lloyd Clubs' Digital Shift

On this week's Digital Lighthouse, Zoe Cunningham is joined by Danny Attias, Chief Digital and Information Officer (CDIO) at Anthony Nolan. As the first special episode on digital leadership, Danny takes a deep dive into what it means to be a digital leader and gives some insight into how businesses can thrive in this competitive and constantly shifting digital landscape. From legacy infrastructure and data monoliths to seamless customer journey maps and continuous improvement platforms, Danny takes us through Anthony Nolan's digital transformation, where merging digital and business strategies has been at the forefront of their success.

Leading digital strategy at Anthony Nolan

On this week's Digital Lighthouse, Zoe Cunningham is joined by Scott Ronan, Senior Director of Central Infrastructure at GXO. As the second special episode on digital leadership, Scott takes a deep dive into what it means to be a digital leader. Scott shines a spotlight on the importance of trusting, understanding, and giving autonomy to your teams, as well as predicting technology trends and working out how to build new technologies into your business strategy.

How to bridge business expectations and technology capabilities?

Digital Lighthouse Jen Dallas (Softwire)

On this week's Digital Lighthouse, Zoe Cunningham is joined by Jen Dallas, Head of Digital UK and Ireland at RSA Insurance. Jen talks about the work she and her team have done to develop customer experiences across their platform. She explores the RSA's use of user testing, research and leadership to help create huge efficiency gains, and what has been valuable for the RSA's position in the financial services sector.

Jen Dallas is the Head of Digital at RSA Insurance, where her current focus is on delivering ecommerce growth and strategically aligned, customer-centric product developments. She has spent the past 15 years honing her skills in the travel and insurance sectors, using her expertise to solve business problems through digital solutions, driving online adoption.

How the RSA is delivering great customer experiences to its financial services users

In our latest Digital Lighthouse episode, Zoe Cunningham is joined by Liv Wild, engineering director of technology reservation checkout at Expedia.  We explore her role, the innovative changes happening at Expedia, how her team works and what leadership looks like for the future. Transcript available at: https://www.softwire.com/insights/how-expedia-is-creating-great-checkout-experiences-using-technology-leadership-and-innovation

How Expedia is creating great checkout experiences using technology, leadership and innovation

In our latest Digital Lighthouse episode, Zoe Cunningham is joined by Kim Nilsson and Ole Moeller-Nilsson, founders of PeripherAi. This startup is helping founders of small and medium-sized businesses to create a scalable, predictable and efficient sales function, by integrating the human knowledge and the data insights within. We take a sneak-peak behind the scenes at why this startup's mission is so important and what it's taking for this startup to grow during turbulent times.

See the full transcript and more at: https://www.softwire.com/insights/peripherai-the-ai-startup-turning-business-data-into-sales

PeripherAi: The AI startup turning business data into sales

In our latest Digital Lighthouse episode, Zoe Cunningham is joined by Jonny Britton, who is a co-founder and the CEO of LandTech. He discusses how LandTech started as a response to unclear and missing tools for property developers and self-builders to buy land. Jonny shares how the company is fulfilling its customers' needs and how technology has been the catalyst for supporting urban development. To find out more and access the transcript, visit: https://www.softwire.com/insights/landtech-how-technology-is-increasing-land-access-in-property-development

LandTech: How technology is increasing land access in property development

As a CTO, how can you create your own community of peers? Even if you're working with your team leads and C-Level colleagues, you may still feel lonely at times.

CTO Craft’s community brings together technology leaders from across the world and its founder, Andy Skipper, shares how it all started and how to build your own network of peers. Transcript available at: https://www.softwire.com/insights/cto-craft-building-a-community-for-ctos-and-digital-leaders/

If you’re interested in seeing more from CTO Craft, check out their upcoming events: CTO Craft Con Winter 2022 virtual conference (https://conference.ctocraft.com/) and CTO Craft Bytes – Networks for Tech Leaders: Creating, Using and Nurturing, a London-based in-person event (https://www.eventbrite.co.uk/e/cto-craft-bytes-networks-for-tech-leaders-creating-using-and-nurturing-tickets-443383260267), this November.

CTO Craft: Building a community for CTOs and digital leaders

In our latest Digital Lighthouse episode, Zoe Cunningham is joined by Hywel Carver, founder of Skiller Whale. This organisation provides deep coaching for tech teams, believing that learning that is core to how an engineering team operates and should align with business priorities. In our conversation, Hywel discusses why Skiller Whale came about and how to make the most of any tech training for your team. Read the full transcript here: https://www.softwire.com/insights/skiller-whale-why-companies-need-a-different-strategy-for-training-their-developers/

Skiller Whale: Why companies need a different strategy for training their developers

In our latest Digital Lighthouse episode, Zoe Cunningham is joined by Jason Souloglou, founder and CEO of SeeChange Technologies, a world-leader in real-time AI powered recognition systems, with expertise in making complex, state of the art AI technology simple to deploy and scale.

Jason speaks about how their AI technology services excel within the retail sector to support loss prevention and health and safety compliance, where AI can go in the future and how it can support positive social change.

Read the transcript and find out more at: https://www.softwire.com/insights/seechange-harnessing-the-power-of-ai-to-drive-positive-social-change

SeeChange: Harnessing the power of AI to drive positive social change

In our latest Digital Lighthouse episode, Zoe Cunningham is joined by Daniel Whitston, CTO of AutogenAI.

The adoption of AI tools is on the rise, with a large number of them utilising the large-scale language model, GPT-3. While these models can solve difficult problems, they tend to be trained on a large corpus of the entire internet and may not capture an individual company’s voice or values. Daniel discusses how CTOs can embrace and use AI large language models in their company, and shares how AutogenAI is bringing AI-generated outputs closer to company needs. Read the transcript at: www.softwire.com/insights/daniel-whitston-cto-how-ive-embraced-ai-and-large-language-models

Daniel Whitston, CTO: How I’ve embraced AI and large language models

In our latest Digital Lighthouse episode, Zoe Cunningham is joined by Anne Currie, Community co-Chair of the Green Software Foundation. Anne shares her experience and talks about the key pressing climate issues for the tech industry right now, the best things that tech teams can do to reduce their impact on the planet, and what research is saying about how the digital age has changed. Learn more by listening to the podcast or reading the full transcript at: https://www.softwire.com/insights/greening-your-digital-infrastructure-strategies-for-sustainable-technology-teams

Greening your digital infrastructure: Strategies for sustainable technology teams

In a frank conversation with Kevlin Henney, packed with interesting anecdotes and thought-provoking suggestions, we discussed topics such as: Why most developers code for the past, our moral responsibility to think about future uses of our code, as well as how technology companies can weather tough economic times.
Read the highlights summary here: www.softwire.com/insights/highlights-from-kevlin-henneys-techtalk-developers-have-a-moral-responsibility-to-code-for-the-future

Kevlin Henney's #TechTalk: Developers have a moral responsibility to 'code for the future'

In our latest Digital Lighthouse episode, Zoe Cunningham is joined by Will Dixon, Professor of Digital Epidemiology at the University of Manchester.

Will discusses how digital health data sources create exciting opportunities, like using de-identified electronic health records to analyse large populations for medication safety and COVID risk factors during the pandemic. He also explores the risks and challenges of managing data from patients and the public via smartphones and wearable devices to gain a clearer understanding of health.

Don't miss his 'Cloudy with a Chance of Pain' research, where Will investigated the link between weather and arthritis pain using smartphones to collect data from over 13,000 participants. He is optimistic that integrating patient-generated data into the healthcare system will improve clinical outcomes and address vital health inquiries. Learn more by listening to the podcast or reading the full transcript at: https://www.softwire.com/insights/weather-and-arthritis-how-digital-health-data-is-transforming-healthcare-research/(opens in a new tab)

Weather and arthritis: How digital health data is transforming healthcare research

The Digital Lighthouse is a podcast for CTOs and other tech leaders looking to navigate their organisation through endless disruption and turbulence. Packed full of real life stories and insights, this podcast serves as your guiding light - wherever you are in your journey and whatever challenges you face.