A reader points out that our example conversations often show people masking emotions, but we don't say as much about what to do when someone is being rude or when you yourself feel your emotions are out of control. We suggest ways to increase your sense of safety with an escape plan, but also demonstrate methods for staying in the conversation and learning from it even if it's challenging to do so.

SHOW LINKS:

- Stratechery 2x2 chart: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization/
- Brene Brown: https://brenebrown.com/
- LOL meetup on working with emotions: https://www.meetup.com/London-Action-Science-Meetup/events/xbtmspybcfbgc/
- Nonviolent Communication and receiving empathetically: http://laurelandassociates.com/tip-319-nonviolent-communication-10-receiving-with-empathy/
- Dr. David Burns talking with your EAR: https://daviddburnsmd.files.wordpress.com/2017/04/the-five-secrets-v-1.pdf
- Emotions in decision-making: https://hbr.org/2006/01/decisions-and-desire

---

Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list!

We'd love to hear any thoughts, ideas, or feedback you have about the show.
 
Email us at info@conversationaltransformation.com

Handling Negative Emotions Safely

Troubleshooting Agile is a problem-solving session for agile teams. Jeffrey Fredrick and Douglas Squirrel look at common problems agile teams face and provide practical, immediately useful advice for getting back on track.