In this week's podcast Jeffrey tells us a story about the dangers of blaming human error in the workplace, and we discuss root cause analysis, the blameless postmortem approach and how these are essential components in building productive systems and a great agile team.

Normal Accidents – http://bit.ly/2CtawMg

http://troubleshootingagile.com/

The Blameless Postmortem Approach

Troubleshooting Agile is a problem-solving session for agile teams. Jeffrey Fredrick and Douglas Squirrel look at common problems agile teams face and provide practical, immediately useful advice for getting back on track.