Name: Empathy as a Service: Applying Service Design to the Homelessness Issue by UIE in Leo Work stuff
Duration: 25 min 5 s
Description: Jared Spool with Ariel Kennan & Marc Stickdorn

Leo Work stuff

In this week’s Design Podcast, I sit down with Giles Colborne, designer, author, and managing director of cxpartners. We talk about how AI is reinventing design and the roles of designers; the balance of creating something that is different but familiar; and how, at its most basic level, AI is shortcutting user input.

Giles Colborne on How AI is Reinventing Design

This week we're featuring a conversation from earlier this year—O'Reilly's Mary Treseler chats with Giles Colborne, managing director of cxpartners. They talk about the transformative effects of AI on design, designing for natural language interactions, and why designers need to nurture the ability to reinvent themselves.

Giles Colborne on AI's Move From Academic Curiosity to Mainstream Tech

Jared Spool with Ariel Kennan & Marc Stickdorn

Empathy as a Service: Applying Service Design to the Homelessness Issue

The UIE Podcast

More Human than Human?: Designing a Conversational UI

User Interface Engineering is a leading research, training, and consulting firm specializing in web site and product usability. Jared M. Spool founded the company back in 1988 and has built UIE into the largest organization of its kind in the world. With our in-depth research findings based on user observation, we empower development teams to create usable web sites that increase customer satisfaction and loyalty.